Affiliates In Dermatology Medical Group

During my most recent visit the receptionist told me I owed a $ 20 copay from my last visit. This struck me as odd since I didn’t recall missing a payment and I usually stay on top of the payments. But I went ahead and listened to her, so I paid the copay for two visits. About two weeks later I receive a check in the mail from their office notifying me I was overcharged $ 20. I am so fed up with this receptionist.

I really like the physician here at Affiliates in Dermatology Group. I went for a carcinoma spot on my face. My physician is Dr. Leslie Hilger. I am impressed with his technique. He is very good at explaining exactly what he sees, what treatment he recommends and follow-​up visits. He called me with the results of the biopsy. He treats me with respect.
That being said, I agree the front staff is not very good. The office also gets very busy, since the doctors work only a few days in Alameda. So my wait was a bit long. But I come prepared with reading material. I like the old building. I have other physicians in this building. The carpeting is older, but I felt it was well-​maintained. I think the office is good. All necessary equipment is clean and they have installed air conditioner/​filters in this old building.