Revival

Really, really, really tried to check this place out but I couldn’t get in. The sign clearly says they open at 11 am but I arrived there at 11:30 am and they were closed. I waited for about 15 mins still nothing. I asked the guy who owns the record store next door and he said it was a crap shoot of when they open, somewhere between 12 and 2. So if you’re trying to check this place out show up after 2… or later.

Awesone deals and unique clothes. Sticks true to its Akron roots. Is one of the shops I know ill fibd something good for a good price.

Revival is my favorite store in all of Northeast Ohio. Though the brands that brought me there in the first place are no longer carried by the store for the most part (Cheap Monday — hard to find in any American store), the t-​shirt section is amazing with shirts that always get compliments and most of my closet is comprised of the store’s vintage racks. I visit about 6 or 7 times a year when I’m hankering to splurge on a new pair of jeans, a coat, or shirt that I know few others will have. Prices are fair, and almost everything eventually is marked down 30−40%.
I love the fact that the store clerks don’t harass you with «helpfulness.» I hate walking into a store and having the clerk stare you down and offer you fitting rooms and generally just pressuring you into buying stuff. It’ll never ever happen here. And I like it that way.

Revival offers clothing and accessories you just can’t find anywhere else. It’s a boutique that offers a breath of fresh air to Akron. I love that they do buy, sell, trade and that I can go in with some old clothes and leave with with a new pair of boots and some extra cash in my pocket!

I have some mixed feelings about Revival, which is why I’m giving them 3 stars.
While I’ve never received service so bad that I wouldn’t want to return, I think they probably could step it up in the friendliness department. Especially when I am the only customer in the store. Would it kill you to say hello and ask if I need help? No. It would not.
That being said, I really do like everything I’ve ever purchased from here. I’ve gotten a couple great vintage purses, some handmade jewelry and bags from local designers, several Akron/​Ohio pride t-​shirts (my favorite of which is an Ohio-​shaped Hello Kitty head tee).
I would love to see more variety in sizes of women’s clothes, as some of it looks like it’s intended for my son’s kindergarten classmates. I will continue to drop in every few months. If the service improves and they throw the occasional L or XL ladies garment in the mix, I have no problem revisiting this review and adding a star or two.

Great vintage vibe. Dropped by to pick up an «Akron Loves Tressel» t-​shirt and had a great chat with the cashier. Previous reviews have dissed the customer attentiveness (or lack thereof). My experience was great. I will definitely drop by again when I am shopping at Market Path (across the street) in Highland Square.

Can be a bit pricey but has a really eclectic selection (men’s, women’s, accessories). Carries indie and local designers, as well as vintage and second hand. I really do enjoy this store however, don’t expect any of the staff to acknowledge you until you’re checking out and don’t expect the conversation to be anything more than your total and «have a nice day».

First time I went, horrible customer service. Months later, I decided to check it out one more time. Totally different experience. The owner is really cool and I have gone back a few more times. Customer service has much improved. Definetely worth checking out its vintage selection.

I REALLY do hate to give bad reviews to locally owned business but as they say, «truth hurts.»
I love the highland sq area, the people, the bars, the random little shops such as this. It feels cozy and a place anyone is welcome into.
Except for Revival.
Now I know a thing or 2 about good customer service. I worked in restaurants before, I worked in retail before and I know own my own business. So, for me, customer service goes along way.
I walked into Revival a week ago with my brother who was visiting from Wisconsin. He’s the friendliest kid you’ll come across and walked right into the store and said a very obvious, «HELLO!» to the women behind the counter. Her response: nothing. Not 1 word from her the entire time and we were in their for about 15 minutes. Not offer to help, no small talk, nothing. It felt ackward and unwelcome and heaven forbid she interact with her customers.
After we still purchased we still got nothing. In fact, as I walked up to the register to pay she just stood there and waited for someone else to ring me up. Of course, that was after their personal chit chat about something totally unrelated to their customers and helping me.
So, overall, awesome finds, inexpensive prices but HORRIBLE customer service. Why waste my time on a store that doesn’t care about the people that walk through their doors? Time to start reviving your customer service ;)

I give this place 5 stars because it isn’t something that you would, otherwise, find in Akron. Some people that I’ve talked to in Akron think it’s a little pricey, but they must not have left Akron. Once upon a time, I too sold clothing there, so it holds a special place in my heart. The owners are great people as well. I know that I can say that I’m not the only one of my friends that stops in here for a souvenir with every visit to Akron. It’s nearly impossible to find such diverse quality in a shop of this size. Support your local businesses!

I love Revival too. To clarify, they no longer sell Rubber City Clothing shirts. You can find the OFFICIAL RRC store downtown on North High St at East Market St, right around the corner from Crave. mmmm, Crave. You can order online too!

Okay, so it pisses me off that «Jessica A.» gets the first to review on Revival. While she gives this great new Highland Square business five stars (as do I) she has NOTHING to say about it.
That’s just wrong.
*Looks in direction of San Francisco with raised eyebrow*
Anyhow. Back to the business at hand. Revival. Is a great semi-​new (they told me that this month marks their 3^rd anniversary) vintage/​consignment store in cute Highland Square. I was killing time yesterday before meeting my friend Kendra (the BFF’s wife) and Carly (the HCWTBFF’s fiancée) and the HCWTBFF at the Montrose Regal Cinema to watch Harry Potter & the Order of the Phoenix (which is AWESOME, by the way — go see it!) I thought that since I was so early I would pop over to Highland Square and get a cup of coffee — as it was one of the only places in Akron where I was sure there was a coffee shop. After getting my third latte of the day I decided to walk off some of that caffeine energy and peruse how the neighborhood had changed since I last lived there in 1996.
What happy happenstance was it that I popped my head into this charming little boutique?
Totally happy. Aside from the fact that they have some really cute SF/​LA designers in stock (Tulle, Free for the People) they also had an awesome collection of second hand vintage and designer clothes. I’m telling you — I scored a black 2006 Betsy Johnson dress (which FIT — normal Betsy designs don’t accommodate for women with what we should call — ample — bosoms.) AND, a pair of 15 eyelet Doc Martin boots in excellent condition… total cost to me? $ 30.
How friggin’ sweet is that?
So sweet that it isn’t even marred by the fact that a Question Mark Unilocaler place marked this business barely a month before I stumbled in there in order to score the FTR.
*Raised eyebrow*
Nish? Anyone? Is this thing on?
(And, yes I am aware it might shock some people to find out that I am anything approaching a fashion whore. But, I am. Deal with it.)