Residence Inn Akron- Green

I really enjoy coming here. The staff are friendly and very helpful. The rooms are very clean. They have a area where you can grill. My family loves this place.

Okay, so the last place anyone wants to be on Christmas is a hotel, but this past holiday that is where I had to be. Traveled up to Ohio from VA on Christmas Eve, it was a 10 hour drive, and didn’t get in until 3am Christmas morning. To make everything more stressful we had 2 german shepherds with us. Pulled into parking lot, I was cranky about the situation, I said to my bf, «hey try and get a room on the right end, bottom floor by the exit bc of the convenience for the dogs. He goes inside comes out 5 mins later and says «they upgraded us to that room». I was starting to feel better now at this point. Was able to pull right up to an exit of side of building and had first room on right inside entrance. When we walked into the room, we realized they upgraded us to a studio, with living space, kitchen, large bathroom, and separate bedroom. Wow. I mean wow, how nice of them. We passed out, few hours later, woke up to a card under door signed by the whole staff wishing us a Merry Christmas. Wow again. We got dressed, had no issues with the dogs and headed down to lobby for the complimentary breakfast. again Wow. everything was decorated with holiday flare, and the buffet was great waffles with strawberries, many muffins, breads, eggs, meats, biscuits, gravy, coffees, juices, fruits, and many more. The best breakfast I have ever had at a hotel. Through out the visit the staff was nice, the hotel gorgeous, very pet friendly, and the best part was this. We wanted to have some family members come meet us for breakfast next morning, so we asked front desk if that was ok. They looked at us and said «any guest of yours, is a guest of ours» wow, again. My bahumbug mood of having to stay in a hotel over Christmas quickly changed bc of this place. 5 stars is an understatement. I visit Ohio quite a bit, and I can’t imagine staying anywhere else.

Great hotel. We stayed here for the holidays when visiting family in the area. Hotel staff was friendly. Hotel is very new and clean. I used the pool and checked out the gym. Hotel included breakfast which was good. Not fancy but filled up the kids who liked the waffles and eggs. It’s near the highway so definitely convenient but highway was a little noisy. I would stay here again.

I stay at lots of Marriott properties… This one is amazing.
It isn’t that the hotel is new (May 2014), rather it is the staff that makes me want to come back.
Room was extremely clean and prepared. The little things showed… drawers were open and had been dusted.
Breakfast area was spotless. Great staff made the morning.
Front desk staff were attentive and polite.
Marriott needs to use this hotel as a model for how to open a new property.
I hope I get a chance to visit again.

I concur with the first review in all facets: great rooms, great desk staff, great public space-​I only disagree with the star rating. I have been platinum with Marriott for a long time and gold or better in most of the major programs; I’ve stayed at their properties on three continents-​this is a five star property (since 4.5 isn’t available). It stands out from its peers and shows that Marriott has the business model right-​from luxury lines like the Ritz to the business/​family friendly brands like this residence inn. I took a chance on this location when I had to rebook with less than 24 hours notice-​I hit the lottery! I will add the extra 20 minutes to my trip to stay here again.

If you know your Marriott family breakdowns and focus to each then you know what a Residence Inn seeks to accomplish. This hotel is brand new, decorated nicely and the rooms are the newest generation (9 series) themed and layout. I was impressed by the front desk staff and management. They are very attentive to the guests. Service and attentiveness was on par with higher level Marriott branding. The food station for breakfast was well stocked and was not cheapened down. The food was good and mostly what you would expect from the Residence Inn selection portfolio. The lobby and sitting area are very conducive to the work traveler who wants to stay out of the room to get work done.
The rooms are generation 9 as well and are very conducive to working in room as well. The nice thing is for a Residence Inn it has an indoor pool and a well equipped workout room for a hotel. The basketball court and outdoor sitting and BBQ are unique as well and well placed to play ball away from a family BBQ outdoors.
Overall its an upper level Residence Inn with a great location and well trained staff. I will check back in a few months and update this after the initial newness has worn off and everyone settles in to business as usual, but it is off to a good start.
Also the only reason for a 4 star is a Residence Inn is not a 5 star no matter how good just because of the niche it serves so its top of my grade in its class.