YAMAZ Plumbing

After noticing water leaking from my hot water heater, I turned off the power and drained it. Called AHS and YAMAZ was selected. He arrived and inspected the unit and left. He returned 45 minutes later with a new Rheem heavy duty hot water heater with superior energy saving over our old one. Best $ 75 I’ve spent. He was professional, fast, and we would use their services in the future.

I am surprised at the negative reviews. Tad was excellent! I actually had my experience to work with him through AHS. I put in a request at night through the internet, and the next morning I received a call from Tad to set up an appointment. He was able to come out the next following day. He was very polite and extremely professional!
He fixed our leaky bathtub and replaced valves in our toilet in less than 30 minutes!

First off I am surprised at some of the low ratings but I am not here to defend Tad. I am however going to tell you of my experiences with him through AHS. Unfortunately but fortunately we had to use his services on three separate jobs. The first was a leak under one of my sinks which took him less than 20 mins and he was very professional calling me Mr. even though I told him to call me by my first name. The second time was to fix my kitchen sink which was leaking. He told me to call the manufacturer of the sink to get a replacement and he would install It once I received it which he did. The part was free and I would not have known there was a lifetime warranty had he not mentioned it. During that same visit I told him one of the bathroom showers was not working properly AND the toilet was making this screaming noise when we flushed it. The last job was the master bathroom shower that only had hot water coming out but the actual call was for a leak coming from the bathroom toilet. He fixed both problems and he checked the showers in the other two bathrooms and fixed them as well.
What I am trying to get at is that Tad goes beyond the call, literally, from that initial call he is so quick in fixing anything plumbing related. Our running jokes is that I hope to not see him again but I have the utmost confidence in his work and dependability. My wife who waited for him during the last job stated that he is a super nice guy! Again, Unilocal allows to blog your experiences and I give Tad the TSong of approval! I hope not to see the Man but if I do I know he will fix the problem. Sorry the others were not so fortunate.

AHS uses this company so beware. I placed an order through AHS’s website and it said this company was going to contact me. He never did. I contacted him and he said «will you be home in the next hour» and I said «yes.» Based on that conversation I’m expecting him to show up. He never showed up. I called twice and he never returned my calls. I then call AHS and they get him on the phone and he lied to them saying he wasn’t even going to make it to my house. If he was up front with me and honest then I would have gotten someone to fix my problem but because he wasn’t I couldn’t get a plumber until a Monday because this happened on a Friday. Thanks YAmaz.

I have AHS that takes care of appliances and plumbing, etc. and uses Yamaz Plumbing for $ 75 flat rate. Tad came to replace my tenants garbage disposal. When they turned on their Dish Washer, the place flooded under the sink. He apparently didn’t connect a hose or something. He came back and fixed it, but it damaged the floor under my sink. He said he would have it fixed in a few weeks. That was January 27, 2015. It is now April 15 and after my continued calls he has not returned my calls and it makes me feel he is not going to take care of this problem. If he makes good, I will change my ratings, but for now, this makes me very uncomfortable to work with him again.

I give this company no stars. Scheduled an appointment for 2:00pm to fix our washer, but he never showed up! My dad missed his game of golf for nothing! I got 5 kids to wash clothes for, the guy must be busy. However, if you tell someone you’ll come on that day, you should show up. That is bad business ethics!!! Very disappointed, so we got a different plummer!!!

I was crossing the street at the stadium mall shopping center and the driver in the Yamaz Plumbing truck almost ran me over! I was crossing the parking lot to get to the sidewalk and instead of stopping and waiting for me to cross he speeded up really fast to go past me. The truck was so close to me that my face literally almost touched his side mirror! Like literally one more step and I would’ve been hit!!! I was so shocked and he just drove off so fast!
TERRIBLE!!!

We had AHS and Tad came out to look at a water tube on our fridge. He let us know that it wasn’t covered, but was nice enough to actually tell me that we could probably fix it ourselves and how to do it. Since that was such a great customer service gesture, when our toilet was leaking a couple weeks ago I called him on a Monday. He agreed to come out on Friday after another appointment and asked me to e-​mail him the details and our address. I e-​mailed him, but didn’t hear anything back about what time he would be coming. I called him and left him a message since I didn’t receive an e-​mail by early Friday morning, but he never called me back either. After such a great first impression/​experience with him, I was really disappointed with the second.

Came out for my garbage disposal through AHS. Made my appointment quickly and showed up on time. Changed out my disposal in 10 minutes. Awesome service and obviously knows what he’s doing due to the quickness! Mahalo nui loa.

Through AHS, Yamaz contacted me to accomplish some plumbing work. They contacted me in a timely manner and after I communicated the problem Tad let me know I would have to coordinate with the building manager to have the water shut off in order for the work to be done. Even with all those steps he was able to come out quickly and fix the problem.
Tad was professional and extremely quick with the work.
I see some very low ratings from other customers and similarly I have AHS. If I’m being honest, AHS has sent out several not so great companies to repair items in my home. If there is a problem with any work done I would suggest contacting AHS and being stern about getting a second opinion and/​or making a complaint. You have that right.
Back to Yamaz, overall great work! I would definitely use this company again whether my services were covered under warranty or not. I think he is fair and honest and that is hard to find.

Tad just came out to my rental in Mililani under a AHS warranty call. Awesome service from first contact to delivery. I appreciate great customer service!

My mom has had problems with her bathroom drain clogging for a while now and I did NOT want her to call Roto Rooter because I heard about how much they charge for such simple services. So we called Yamaz Plumbing and not only did they arrive the next day, they were on time, professional and got the job done quickly! She was amazed! And, they charged her a reasonable price. They do quality work and were so professional, we will definitely be calling them again for all our plumbing needs. We love Tad!

Yamaz could not fix the leaks in my faucets, he had also made my toilet leak worse. I paid a home owners warranty that allow us to request for Yamaz to return for a second repair; however, they were not only irresponsive and a no-​show, but also lied about our plumbing issue with our home owners warranty company. I’ve had Yamaz plumbing serviced our home for a total of 3 times, all problems reoccurred. The owner may seem very personable and brings his son as his apprentice but our experience tells me they like to pick jobs and give push-​backs. Unreliable and unprofessional.

Yamaz made my leak worse! They came in, banged on the clamp beneath my sink, moved it a centimeter to the right and claimed they fixed it. They didn’t even test their fix and told me that the garbage disposal was installed incorrectly.
My leak got worst, I called them back and they told AHS that to fix, it will require a replacement of the garbage disposal. AHS calls back and says that our warranty does not cover that service and quoted me $ 300 if he were to fix it.
Why didn’t they report back to AHS at the time of the service? Sears did when my fridge broke down. I didn’t follow proper procedures; I think they are just too lazy to drive all the way up from Honolulu to Kailua.
Forget AHS! Forget Yamaz!
I am also going to switch my insurance and get this done myself.

The only reason why we even had an appointment with Yamaz was because of our home owners warranty listed this business. $ 75 service fee paid to get only 1 of 2 leaks fixed wtf?!. Prior to this, I had called and followed up to confirm with the plumber addressing what needed to be done, it was clear that I mentioned the bathroom sink had a leak and the shower hot water.
He only operates Monday thru Friday, very inconvenient for my work schedule but our property manager was nice enough to get the keys to our place and let the plumber in.
Basically the problem needing fixing didn’t get fixed because Tad the owner told my husband that our warranty doesn’t cover that service and quoted him $ 120 if he wanted to fix it… Screw that! My husband ended up searching how to fix it and bought the parts at Lowes for $ 30 and was able to repair the leak himself
Nothing but time and money wasted from Yamaz! Never again!

Needed a plumber to fix a toilet and shower. Thanks to Unilocal,I came across Tad! He was great! Called me back in a timely manner and was able to fit me in the next day. He would have been able to fit me in the same day but I work and my parents were exploring the island. But he fit us in the very next day, and it definitely seems as though he tries to accommate his clients and fit them in ASAP, or work around their schedule.
He called to let us know he was headed our way, which was a big plus because usually with most businesses you’re left waiting in limbo for a few hours not knowing when exactly they’ll come. As mentioned before, he provides professional and speedy service. I was shocked! My parents were well pleased, and so was I. I no longer have any problems with a toilet that flushes weird and all the water now comes out of the shower head instead of some coming out from the showerhead and some from the bottom faucet.
I highly recommend him and will be calling him from now on for any future problems!

Tad has fixed two leaky showers and a clogged kitchen sink in my twelve year old home. Tad has always gone out of his way to provide us with excellent and SPEEDY service, which anyone with a plumbing problem knows is everything. Tad is friendly and professional, which was a stark contrast from the roto-​rooter plumber I hired previously, who not only charged me by the hour but made it a point to drag his feet and take as long as he possibly could.

Ask Tad about his experience with tankless water heaters…