Small Engine Clinic

Where’s my lawn mower?
I took two lawn mowers in for repair. One, about 2 years old, that wouldn’t start, don’t know why, and the other, about 9 months old, the engine ran fine but the self propel belt came loose and was wedged into the pulley, I could not get it loose myself.
They took a deposit of $ 30.00 for each mower ($ 60.00 total) and told me they would call with the estimate for repair.
I waited a little more than two weeks, with no communication, I was in the area and stopped by to check up on the progress.
I was informed that one mower was finished (the one that would not start) and the other they had a $ 300.00 estimate to repair. I bought the mower 9 months ago for $ 200.00.
Looking at the estimate, it had a list up parts needing repair. As I mentioned, when I brought it in, the mower would start, it just needed the self propel belt pulled out and put into the correct positioning — no parts.
I mentioned, «There’s something wrong… It only needed…» Then the manager walked me to the machine and when I first saw it, I said, «This isn’t my mower» Looking closer, I could see it was my mower. It looked as if it had age a couple of years in the two weeks it was in the shop. The paint was scraped up and the push handle was bent out of shape, way out of shape. I tried pulling the starter pull cable and it was froze stuck!
I was confused as to what had happen. I told the manager, «This is not how I brought the mower in, what happened?»
Beyond my belief, they said «Let me go ask if anybody knows what happen» and walked away to never return.
I waited about 10 minutes and asked one of the workers what happened to the manager? They said, «She left to lunch…» Seriously??? Just like that She left! It was about 2 in the afternoon, well after lunch. I guess She had a late lunch.
Leaving me standing there, with no communication, one of the other workers help me with the mower they had fixed. They charged me about another $ 100.00.
Along for the trip was my Uncle. When we got back into the truck, the first thing He said besides «Unbelievable!» was «It looks like somebody ran over the mower with a car!»
And then it made perfect sense…
They leave all the mowers needing repair outside, in front of their shop, sharing space with the parking lot. No doubt, somebody backed into my mower while trying to park and mangled it!
The next day, very upset the manager walked out on me and having time to unstained what happened, I called the shop, asking for the manager. When She go to the phone, I explained who I was and She flat hung up on me. I called back, asking for Her again, just to be placed on hold indefinitely.
So That’s how They plan to deal with me! Just hope I’ll go away!
Not to mention after three weeks my lawn needed mowing… When I returned home my uncle and I pulled the repaired mower out of the car, straight to the lawn. It started, but didn’t run consistently. Although it finished the job, it sounded like it was struggling the whole way.
Not impressed at all!
Safe to say, I’ll never do business with this joke of a company again. Not sure what I’ll do about the lost mower… Not sure it’s worth doing anything about…
Beware!!!

Awesome shop… Got lawnmower sharpened and belt replaced for $ 200 less than shop in waipahu

They have a lot of small engine supply for your lawn and gardening needs. Weedwackers, chainsaws, push lawn mowers, sit on mowers, and gas leaf blowers. They have parts for them if you need q repair. If they don’t have it, they can get it for you