Pacific Ceiling Fans Inc

Great service. They were very accommodating when I had to return my fans because my ceilings were lower than originally thought. Their recommended installer, Carlos, was always prompt and accommodating. He let me know when he was going to be there, and showed on time. Their prices are competitive, and they have excellent customer service. 4 vs 5 stars because it took a few weeks for them to order the fans I requested that were not in stock. It looks like that’s because they were waiting to order in bulk; however, I did not have that information passed to me, so I checked in person to see if they’d arrived, and they had yet to be ordered. Other than that, my experience with them was top notch.

What better place to buy a ceiling fan than a place that specializes and sells only ceiling fans!!!
There’s reserved parking for their customers right in front. I was too lazy to move the cone so I parked somewhere else… Lots of parking in this area.
I walked into the store, I was immediately greeted by Richard. I told him that I needed 3 fans for my 2 bedroom apartment. There were lines on the ground that demonstrated room sizes… I pointed out the size of my room… and done! He suggested the perfect size and perfect priced fans!
Very happy with their customer service and my purchase.
LOCATION: Conveniently located in Aiea next to Best Buy inside the Harbor Square Center
PARKING: Free! Lots of parking in the area… And reserved spots right in front of the store, just for you!!!
PRICE: Good quality and reasonably priced! Also, they have a one year manufacturers warranty on parts AND a lifetime warranty the motor!!! Just make sure you KEEP THE RECEIPT!
CUSTOMER SERVICE: Exceptional! Super friendly staff! I never felt pressured at all! Knowledgeable and offered several options for my fan. Who knew there were so many options for a fan! I thought it just spins and keeps me cool. :)
I highly recommend this place to all property owners and property managers!

Great experience. Blaine cares about my stupid questions and accommodated my fickle mind changing. Great quality!

Fantastic selection of fans and great salespeople! This is the third time in four years that we’ve bought fans here. They are extremely knowledgeable, helped with creative ideas, and remember us. We highly recommend Pacific Ceiling Fans.

A big mahalo to Christian and Blaine for helping troubleshoot my noisy fan.
Their suggestions worked and I am so relieved. Their expertise and awesome customer service
is greatly appreciated, these guys really know their products! I definitely will buy my ceiling fans here!

Pacific Ceiling Fans is fantastic and we highly recommend them! Thank you so much to Richard, Christian and Blaine for their extraordinary customer service! A friend referred us to this store and we ended up purchasing a total of 4 fans. Since all they sell is ceiling fans, they are truly experts in the field. They helped us select the perfect fans for our home and we love all of them! They have a large selection (brands and styles) to chose from and their prices are excellent. Don’t waste your time at Home Depot or Lowe’s, go to Pacific Ceiling Fans to chose the perfect fans for your home. We also want to give a big thank you to Carlos (the electrician who installed our fans) — he was recommended by Pacific Ceiling Fans and he did an excellent job… a true perfectionist and super nice person!

I am thankful that someone have referred me to this place. I’ve checked out Home Depot & City Mill for fans and both places did not have much selections and available knowledgeable sales rep. I did not check out Lowe’s because my experience with them have been horrible.
The service at Pacific Ceiling Fans was exceptional. Richard was my sales rep. He knew the products and was able to help narrow my selections for me. He suggested different options. He was very patient with me as I was having a hard time deciding what fan was best for my living room and bedroom.
I ended up purshasing couple fans and spending $ 100 more than what I budgeting for. However I didn’t mind spending a little more because of the service I received. Furthermore, both fans I purchased came with lifetime warranty and LED 3yr warranty. If I have any problem with the fans, I could always contact them and I will not need to contact the manufacturer directly! A big plus!
Excellent customer service! A business that stands behind their products and customers!

My husband wanted to window shop for ceiling fans after I have mentioned we will need ceiling fans for our kids next year. That it would be nice to buy it maybe black Friday or even after December when inventory is all high and they’ll need to get rid of it. He took me to another place across the parking lot of this store. «Ohhh boy» I thought. Can’t afford anything there. And options were very low. Not to mention the lady was so friendly I couldn’t get out fast enough. (Not friendly, pushy) so we left. He wanted to go to fabric mart. Then, we saw this store. Wow, fate led us there.
We decided to go in and check it out. Staff, SO FRIENDLY that makes you feel at home. Not pushy. Said we were only window shopping. Still, wanted to show us around and options if we ever consider buying. My husband, mister «I want to ask about everything!» Asked what I would say a million questions. Which is very good. But they have a very large selection of modern fans and options that I felt there’s no need to look anywhere else. I like their selections better than home depot and lowes to be honest. I decided to buy. After so much time there, and mentioning that I just made it to middle income class. He laughed and gave us a deal. To be honest, it’s a little cheaper than the fan we bought that was on sale and military discount at home depot. THAT’S A STEAL!!! Of course if that’s the case. We’ll take 2 please!!! We will be back for it living room fan. FOR SURE!!! I recommend it here cuz not only because it’s very decent prices. But they carry a very nice selection as well. I wasn’t asked to write a review. They don’t even know I have a Unilocal account. But I feel that they deserve my time of a shout out cuz of customer service and reasonable prices. We came home and priced it. It was the same price. But of course that’s mainland price. Not to include shipping. I felt I ripped you off. But thank you very much for the discount. Not to brag. 10% off cuz I think I snugged up to him enough. Lol. I’m kidding. But it’s funny to think so. Thank you guys for taking your time on us! See you when we’re ready! Aloha and mahalo!

In Hawaii, ceiling fans are important. Go to people who specialize in ceiling fans for the best advice for your needs.
Our home in Enchanted Lake gets SO hot. We had ceiling fans in the bedrooms but none in the living areas. We have purchased all of our ceilings fans from Pacific Ceiling Fans. Some from the old Ward location, a couple from the existing Aiea location.
We had the first few installed by electricians we had doing other work. Just recently we used one of their recommended installers, Dr. Rob. All he does is install and repair ceiling fans, and he has stories about the fans people buy from Home Depot and Lowes. They often are beyond repair, but the ones from Pacific Ceiling Fan can be easily repaired with a new part (or sometimes even less).
We’ve had good luck and good service with PCF so far. The only reason I’m shorting them a star is because they didn’t have the fan we wanted in stock so we had to wait 3 weeks. But I’m sitting under a great, new, working ceiling fan now :)

I just purchased a new ceiling fan and had a fabulous experience here! I’d recommend everyone to go here! Firstly, Christian narrowed down my selection to two fans, after hearing my situation and criteria. Thankfully that made my decision very easy. The staff was available by phone when my contractor had a little challenge installing. They know their stuff! Then, Blaine went above and beyond to get me an additional product I needed. Customer service at it’s best!

If you are looking for ceiling fans go see these guys. Don’t mess around with those unknown brands at the big box stores or buy online. Buy from pacific ceiling fans. They have a very nice selection on site and have access to any style of fan you may be looking for. They’ve been in the business a very long time and are great. Almost 28 years or so ago we purchased two hunter ceiling fans from them for our first home. Both worked great. No problems. The fans last forever. Then 20 years ago we purchased two Hunter ceiling fans from them for our current home. Both are still going strong today. Still very quiet, even at high speed. Absolutely no problems. In the last couple of years we purchased two Minka fans from them. We are die hard Hunter brand fans but the Minka fans are great and working fine. Glad to have all these fans in our house especially during the summer months. Recently one of the minkas needed repair. We called and spoke to Blaine. Blaine knew what the problem was. We took the fan in and they fixed on the spot. Excellent customer service. We will be installing a remote control on one of the old Hunter fans. We’ve had that fan for so long We don’t think remote controls were invented back then! These guys have all the stuff we needed for our remote control install project. Great company. Top notch service.

Really great service. Once of the fans we bought had a burning smell, took it back. They immediately knew what the problem was and fixed it quickly. Also, we broke one of the glass pieces to the fan. We wanted to buy the replacement from them, but due to the problem with the fan they comped us the part no problem. Great service and products. Definitely get what you pay for at this establishment. I really enjoyed how we put the fan up and it needed no adjustment to the fan blades for balance.

Go online to Amazon and see what you can get with everything included. When I went in they wanted to charge me extra for the light kit and remote control. Exact same fan on Amazon included everything with free shipping to Hawaii and was a few bucks less than what they wanted to charge me just for the fan. If I got light kit and remote control, I would have paid about $ 130 more than what I got the whole thing for on Amazon.

My fiancé and I were looking for ceiling fans to install in our condo. I asked my dad for a place to get fans and he suggested this place. I totally trust his judgment because he’s in the construction business and quality means everything. He told me to stay away from Home Depot because those fans will break easily and won’t last long. So first I went to Pacific Ceiling Fans with my dad to check out the products. First person we talked to was very helpful. He asked very detailed questions so that I could find something that would fit perfectly into our place. After looking at the inventory and getting ideas, I went to talk to my fiancé about it.
So I came back with my fiancé another day. We had a different person this time, but he was also very helpful. I have to say the staff there is awesome. Everyone is friendly and welcoming. We were set on these 3 fans, but we wanted to make sure that everything would fit. Blaine (our salesperson) said to definitely take our time and make sure that it would fit in our condo. So we went back home to make sure all the fans would match and fit perfectly.
When we went back Blaine helped us again and gave us great advice regarding remotes and switches for the fans. Also told us the return policy was very relaxed there. If you find out when you get home that the color doesn’t match or even if it doesn’t fit properly, you can return it as long as you didn’t cut the electrical wires. You can even leave it assembled and they are totally fine with that. If the fan motor dies, or need any help at all, he said to just call him or come in.
The environment there is very welcoming and helpful. I’m very happy that we gave our business to a local company. We walked out with 3 fans and are very happy with our purchase.

Definitely recommend this place. Tried buying a ceiling fan from Lowe’s, had to return it because the remote didn’t work. Came here and was helped by Solomon, extremely knowledgeable and friendly guy. They carry higher-​end models than a home-​improvement store.