Lum & Associates

Be very careful if you are assigned this company as your appraiser. The appraiser originally confirmed our 1pm meeting time, then called 15 minutes before 1pm to delay it 2 hours.
He did a very cursory walk through the property, was friendly enough, and got the appraisal back quickly.
However, he absolutely screwed up the appraisal, using low value, old, undesirable properties miles away from our house as comparables. He listed our house in the wrong neighborhood. He classified our ocean view as a city view. He discarded houses that sold in our neighborhood, that fit the lender’s criteria, that had a similar view, and similar square footage and used detached townhouses next to the H1, with no ocean view, miles away to substantially lower the value of our appraisal. The lender wasn’t happy. We weren’t happy. He refused to adjust the appraisal even when presented with appropriate comparables by the lender’s appraisal review department and informed of a miss-​communication regarding comparable criteria. Thankfully the lender was equally struck by his incompetence and has ordered a new appraisal.
Also, he refused to consider additions to the property that did, in fact, increase the value (alarm system, irrigation system, covered lanai, mature fruit trees, terraces and rock walls).
What a waste of money. His shoddy work wasted months of our time and $ 500.