The owner Dennis is extremely unpleasant. If you can use another store I would suggest it. We just dropped off a package and when we asked for a receipt he asked if we really needed it. I’m pretty sure I wouldn’t ask if I didn’t need it. Geez This was not the first time but it will probably be last. He’s really just a rude person in general not sure why he would work in customer service.
Ed V.
Classificação do local: 5 Saint Louis, MO
I have a po box there and ea. visit I am greeted with«hello». Asked the owner to wrap n send a family heirloom pic in a frame. They went the extra mile to assure safe travel. Received without damage. I was relieved n happy I had them handle.
Stan M.
Classificação do local: 1 Saint Louis, MO
I used this store once and would never use it again. The man that is the owner was extraordinarily rude and nasty not only to my friend and I but to the people who were being waited on when we arrived. After this incident my friend suggested to me to use the UPS Store in CWE and I did. The people there were very professional and nice. AVOID the UPS Store Grasso Plaza you’ll be happy that you did. If Unilocal would allow you to give a rating of no stars I would for this establishment.
Kurt W.
Classificação do local: 3 Saint Louis, MO
Bottom Line: Clean store, Quick Service, Good Customer Service Overview: Because of the convenient location, I use this UPS store about once every six months to return items I purchase online, which have prepaid shipping, primarily. One of the *bonus* things I did not know, and sometimes forget about, is that many UPS stores will take your styrofoam to reuse. Awesome! This UPS store took my styrofoam that was included with a television set I had recently purchased. Store: The store is quite clean. A little on the small size, but I think more than adequate for the services they offer. The person I mainly interact with at the store is a gentleman that I believe is the owner. He has always been fairly pleasant. I must admit, I get a sense that shipping prepaid packages is not really valued, and so getting«moved along» through the process is paramount.