Circle Park Bridal Boutique

I had an appointment and worked with Jennifer, the Assistant Manager. She really involved my mom and sister and made it fun. She also started by asking where my wedding would be and what I really wanted in a dress. She showed me what dresses in the store fit my budget. She had me grab a few and then she grabbed a few. She ended up picking gowns that flattered my body the most and they all fit the criteria I had asked for. She was professional and really seemed to know how to fit her clients. I ended up buying a gown and am very happy with it. Also, I was shocked when she told me how inexpensive the alterations would be. My friend bought her gown from Stardust and paid over double what I will need to pay to have the gown taken in, hemmed, and to have more support added in the top. Definitely make an appointment here and work with Jennifer.

I absolutely love love love this place! All of the ladies in there are wonderful! Katie helped me find my perfect wedding dress and she was amazing through the whole thing and never made me feel uncomfortable or like I wasn’t wanted there. If I had more occasions than one to buy wedding dresses I would definitely go there.

If you soley just want to purchase a dress and not have that great experience or an experience at all, then I guess you can go here. I only have a couple of positives and that is: It’s a cute little boutique, Asia is the only consultant that smiles, and they have a cute collection of dresses. Everyone else needs a serious attitude adjustment, training in customer service, or a different career choice. The staff either looked miserable or angry, which my bridal party immediately noticed and so did other customers around us, and they were unnecessarily rude to some other customers. We had an appointment one day and walked in the next day to see the dress I was about to purchase, and the experiences were identical. Bad customer service made the dress look uglier, and I didn’t want to settle. I’m glad I didn’t settle for that. On top of that, they have a baby wipe and no picture policy. They make you immediately wipe your hands with baby wipes when you arrive, which they say is to preserve their dresses: smh:…they’re sample dresses… and new dresses are constantly coming out so I’m sure no one is going to care about that sample dress that was touched without baby wipes 4 months from then. We went to the best 15 bridal dress stores in Dallas and NO ONE makes you do that. Why? Because they know how to create a great customer experience. The place where I did find my dress told me they have at least 1 – 2 groups a week coming in talking about the same baby wipe experience and terrible customer service from here. And lastly, no picture taking? I also went to another bridal shop with technically the same policy but they go ahead and let their customers take pictures anyways because they actually care about their customers and know brides will want to look at the pictures later or see how the dress photographs. When you’re searching for your dream wedding dress, you want to really feel taken care of, at least get a few smiles?, genuine consultants, and maybe a water? By reading some higher reviews on here, I can give them the benefit of the doubt that their service isn’t this bad on a daily basis. I do hope they can take this feedback, listen to their customers who have come in on those inconsistent bad experience days, and improve in those areas.

Super friendly consultants and tons of dresses, but they did not allow me to take pictures. Big mistake. I probably would have come back and purchased my dress here had they let me take pictures so I could actually REMEMBER what dresses I liked and how they looked on me. This is the ONLY bridal boutique that did not allow me to take pictures. The girls I worked with were great and extremely patient, but again, no pictures = no sale. They wrote down the style numbers instead, and told me to look up the dresses on their website. Don’t bother. Their website sucks. It is not user-​friendly AT ALL. You know what’s better than spending 15 minutes trying to find dresses that I liked? Seeing pictures of ME in those dresses. I ended up getting my dress at Bridal Boutique in Lewisville — where the consultant was awesome, they have a TON of dresses, AND they let me take pictures.

This is in reply to my original comment reply. I appreciate your attempt to clarify why there was miscommunication, however, I sent an e-​mail regarding this issue with my name and telephone number (which you would have also had from the form I completed). This would mean that you had the correct e-​mail address to continue correspondence. In addition, I made 4 phone calls with messages left requesting a return phone call even if the dress was unavailable as I would have then purchased one seen on my original date. After all of this, I will say that the time spent in the store was pleasant, it is the follow-​up that was the problem.

First impression — The store is very cute and organized. The staff are very friendly and super helpful. They care about their dresses and give out hand wipes before you enter. They were around to help but not hovering or pushy at all.
I didn’t realize how much time I needed to buy a dress (3 – 6 months ladies!) and realized if I bought it from them, I wouldn’t receive it in time! I ended up buying it from another company who happened to have it in stock.
After I received my dress in the mail, I thought I may have received a counterfeit and also started having second thoughts on having bought a blush instead of an ivory dress. The first thought I had was to contact circle park bridal and ask them for their help. They knew I already bought the dress from elsewhere, yet welcomed me back to help me figure out if I had the right dress! Couldn’t ask for a more superb team of warm and caring people. If I could do it over again, I would’ve gone there earlier just to make sure to buy the dress from them.
Side note — I did keep the blush dress and it wasn’t counterfeit :)
Thank you Circle Park Bridal Boutique!

I actually really liked this boutique, even though I did not get my dress here. Everyone was so great to work with. They really really personable and flexible. They listen to what you are asking for. They tried really hard and I tried on some dresses I really liked, they just weren’t «the one». I wish I had remembered everyone’s names to give them a personal shout out. I really also liked the lighting and set up. It was honestly a really classy place. They had a great variety, they just didn’t have what I was looking for.

I will be exactly 9 months pregnant on the day of my wedding. I visited this store 2 weeks before our wedding day, and they accommodated us very nicely. My fiancé and I are on a strict budget because we just bought a brand new home, are having our first baby and a backyard wedding. These women found the PERFECT dress for me in less than 30 min, and it’s extremely affordable! They assisted me in the dressing room while I tried on the dresses, provided many recommendations and were polite. The third dress I tried on was the perfect one; I looked like a princess, and we are both so happy! Yes, you have to wipe your hands before you touch the dresses, but it wasn’t offensive at all. Some of these dresses are thousands of dollars and wedding dress cleaning fees are high! The women were very complimentary and accommodating, and the store has a wonderful selection. They only have one seamstress they recommend, she does not work for the bridal shop. If looking for a seamstress I recommend Becky Fowler, she can be found on Unilocal and her prices are amazing, no rush fees either :) happy shopping!

Found this hidden gem online while hunting out which stores carried Stella New York. The boutique is a little tough to find as the maps don’t really take you DIRECTLY there, but it takes you to the shopping center it’s in, which isn’t what you’d think. Once you find it, walking in was like walking into a princess store, for the brides! SO CUTE! The staff was super nice, got me checked in, and I gave them the important information and they walked with me and pulled dresses that fit my criteria.
The first dress was amazing! Tried on about 7 dresses total and kept going back to the first one. My friend arrived, and she agreed. I ended up saying YES to the dress! Finally! I’d been to four other dress shops and this is where I got my dress. I had two stylists which was awesome… so much attention on me (I’m not used to that). The price points were fair, of course I ended up with the most expensive of the 7 dresses I tried on but I felt amazing. I was also appreciative of the stylists informing me of the custom hemming… which saved me money on alterations. Very grateful for the stylists and definitely check this place out if you’re on the hunt for dresses!

They require appointments to try on dresses but don’t allow photos. There is a good variety of styles and prices. The employees really tried to show options. They have accessories and dresses for mothers and bridesmaids.

This boutique is not worth it, they show favoritism and attend certain customers better than others. They (the manager and an employee) continued to whisper and gossip the whole time in front of us. Kipp (the manager) had a very pointed tone and kept us going in circles. All we wanted was a compromise to our issue. All they did is beat around the bush. They also have a preference to «regular» sizes girls, which really bothered me.
We were the last to get attended and waited 3 hours before the kipp (manager) could see us. I thought this boutique was suppose to be prestigious but instead it’s tacky and full of «high school» acting girls.

Came in on a weekday last Fall which was nice because they were not as busy. I selected a couple dresses to try but they didn’t work out. Another consultant ended up pulling one for me that I didn’t think I’d like off the rack. It ended up being the one! Super affordable too. Came back later with my bridesmaids who bought their dresses here after some other stores failed us. One of my bridesmaids had her dress shipped out of state and the package was stolen. Circle park took care of it immediately and the replacement arrived just in the nick of time. I can’t remember any of the consultants names but I think I dealt with all of them at some point or another and they were all amazing! My wedding day wouldn’t have been the same without their help.

I went here for the whole bridal experience. I came in with my 7 month old daughter and we were both treated like valued guests! I felt so comfortable.
Immediately I was helped by Diane, she told me how the dresses were set out and I am very picky so I set out to see what I liked. The first dress I tried on wasn’t my taste, but that did not deter Diane one bit, we were going to figure something out! At that point I was asked to pick out some lace I DID like, (once again, incredibly picky), and the first dress I see I’m just in love with the lace, but it’s a style a wasn’t really considering to wear.
Diane told me to go ahead and try it on, and it zipped right up as if made for me! I go out and stand on the… stand thing and I know they’re saleswomen, but they made me feel like the belle of the ball. Then to top it off my MOH walks in and agrees it’s the dress. I’m almost crying with happiness!
Diane continued with the amazing service, helping me with thoughts about accessories, etc.
Overall, I couldn’t have asked for anything better. I’m so thankful I chose this place to go to. They have an amazing selection from all price ranges and even the dresses I’m not a fan of were still stylish and beautiful. They even offer preservation!
I will forever recommend this shop!!!

The employees here are nasty, incompetent and heartless. They definitely know how to ruin a brides day. Avoid them like the plague. This shop is a prime example of a company that finds itself immune to treating individuals and human beings since they believe that they are offering a necessity rather than a service.
They guaranteed her that a certain size would work but when it came in it was too small. So they told her she was shit out of luck and had to buy a brand new dress and let her sit there and cry. They even yelled at her and pretty much called her fat.
Their words were” you should have lost more weight”.
Furthermore, they didn’t even lace it up and just said it wouldn’t work. She took it to a seamstress who laced her up and it fit perfectly. Hence the incompetence and laziness. They treated a bride like trash because it was convenient for them.
In response to your response:
Nothing I said was true? I’ve never been there? You’re the one skewing facts now. Those sound like absolutes that you can never prove. Just like I can’t ever 100% prove that your employees were pricks to her. I will concede that the manager (if that’s you) did try to make a few things right BUT the incompetence comes from your front line service provider who probably distorted the facts in her favor. Also, it was much too little much too late.
You being pissy doesn’t invalidate my claims. Especially if there’s truth to them. I truly wish you knew this brides story in full-you’d understand why I vehemently defend her. If you’d be willing to talk to me about it in a one on one setting (if you’re the manager who was there on the day in question) Id be more than happy to pass on your attitude to those who left poor reviews.

The only nice thing I can say is that they had the designer I was looking for in the store and there was no issues with me trying on different dresses but that’s where the good news ends.
I had an appointment in which I was early which was fine but no one said anything about taking a look around while we wait. We were also handed wipes for our hands, as if we were dirty. Now, I understand that many people touch the dresses but really, wipes? Anyways, our consultant was very apathetic with minimal warmth. She was very efficient with helping me in and out of dresses and did not seem bother by the number of dresses in my room and seemed knowledgable of the inventory.
Here’s where we ran into issues. The store policy has a no pictures or recording policy, however face timings and «watching movies» where someone is constantly pressuring the screen where the camera is, is perfectly acceptable. My mom wanted a few pictures to help us compare dresses and we were told to put the phone away. Meanwhile a group of parents for the girl in the dressing room next to mine were busy taking photos of her daughter and ME in certain dresses, also while taking the dresses I had just taken off to put on her daughter. We were very frustrated that everyone around us had their phones out taking pictures, and it was obvious, but we were told no several times.
I did find a dress I really liked and if I decide to buy it I will be going to another store to purchase the dress. I will not support a store with such ridiculous rules; every other store gladly lets us take pictures, so I don’t believe the «we have a contract with the designers» story for a second. They want you to make an impulsive, emotional purchase rather than an informed decision.
I will not be going back and will steer people in another direction when asking about this store.

I visited this boutique after having appointments at both David’s Bridal and Alfred Angelo. I guess my experience was much different than some of the other reviewers.
We were greeted by our consultant when we came in. We did fill out the form that gives them a general idea of what you’re looking for, when you need it by, and how much you want to spend. Then we were each given a wipe to clean our hands. All of the dresses are kept on hangers and not in bags. They explained it and even have a sign hanging up.
The consultant then gave us a small little tour of the store and explained how the dresses were grouped. (Off the rack, special order, price, etc.) She then let us look freely while she gathered some things as well. We went back to the dressing room and she asked if I wanted her to stay in the room. I guess everyone has their preference here, but there was no way I was getting in these dresses by myself, so I said yes.
She helped me in an out of several dresses and when I had narrowed it down to two she helped me back in them again. I ended up picking my favorite and it happened to be an off the rack one my sister had found. After I said it was the dress they let my mom take pictures. I admit it would’ve been nice to have the pictures to look back at, but she was very nice about getting me back in the dress — even the corset that took forever to lace me up in!
I also loved the fitting room compared to the other stores I went to. It had three mirrors at different angles inside and a pedestal. So, I could check myself out before my mom and sister had a chance to comment. Once I was ready the consultant just pulled the curtain back. At the other places there wasn’t even a mirror in the fitting room! I had to come outside and they actually saw the dress before I did.
I would definitely recommend this place to any bride!

It’s interesting how these reviews on here aren’t quite consistent with those on WeddingWire. Anyways, I personally had a great experience with Circle Park Bridal Boutique and I would imagine that it has a lot to do with having Christine as my consultant.
I had previously e-​mailed the staff with price inquiries of a specific dress they had on their website. When I showed up with five ladies, they gave each of us a hand wipe. Christine knew the dresses I showed interest in and gave some other great recommendations, especially in consideration of staying at my budget. I did end up choosing a dress during my first visit here, not because they were pushy but because I’m just a quick shopper.
Several months passed and when I went to pick up my dress, I was helped by another staff member and she was helpful but not as kind as Christine. I also noticed that a button was missing on the dress when I took it home to examine (yeah, should have looked when I was at the store). However, Christine graciously mailed me extra buttons!
The boutique itself is very glamorous and clean. I’ve been dress shopping for someone else at David’s Bridal before — I would choose Circle Park in a heartbeat.

Once I told them I was looking for maid’s dresses and not a gown, they were rude and unhelpful. The girl at the front (who didn’t even offer her name — come to think of it, none of them did…) rudely shoved shoved a box of wet wipes in my face, then told me the bridesmaid dresses were «back there,» and just pointed around a corner. Ok, I get the wet wipes, I may have just come from eating and round greasy meal, and majority majority of your dresses are white and expensive. But they could have politely explained why they would like me to clean my hands before perusing through their dresses.
Once I found the bridesmaid room, another girl watched from behind a counter while we struggled with overcrowded racks and tangled hangers. They never once asked what colors or styles we were looking for. She let us carry the dresses to the fitting room, and didn’t offer to help us get into or zip the dresses. I didn’t find anything I liked, but even if had, I would have ordered elsewhere.
Maybe the service would have been different if we were shopping for a gown, my future sister-​in-​law ordered her gown here and said they were wonderful. But if you are looking for maid’s dresses, Lasting Bridal Couture is a much better source.

Great dresses & they have a price range for everyone!
Found my dress for David’s Bridal prices (under 1K) & I absolutely loved it! It was elegant & unique & fit me well. But they also have very beautiful 2−3K dresses if you’re looking for lace or fancy beading or something more pricey.
Everyone here was very helpful & not judgmental.
Easy to order– definitely come WAY far in advance b/​c it could take 6 months to get your dress.
Also be prepared to sanitize your hands or wear gloves (yes, they care about keeping their dresses & your potential future dress clean)

I’ve been to about 5 different stores to try on dresses and I have a couple of things to say about the precious reviews (idiotic) .
First of all– it’s funny how some people say «how rude she went IN the dressing room with me and helped me change» really?
And then another will say
«I can’t believe she just handed me the dress and stood outside the curtain».
I am a very shy modest person and it sucks putting a heavy dress on by yourself. I actually had to stand in the dressing room at davids bridal and knock on the door and wait forever while the guy was done texting to help me. (Or my sister would help) So I welcome someone inside the curtain assisting me while my mom could relax.
But here’s an idea, as it is quite evident, everyone’s preferences are different so how about MAKING IT KNOWN what you want before you get started? This goes for any appointment.
«Excuse me, I would prefer if you stood outside the curtain and then came in» or vise versa. People aren’t mind readers! Those reviews just blow my mind.
Second– no you cannot take picture and yes that is lame, but you know what? A dress that you love will stay inside your mind and you cannot forget it. I left and came back two days later because it’s all I could think about. So relax.
Third– yes they give you hand wipes. relax, they do it to everyone and stop taking it personal. I would say of all the stores this had the nicest quality, not dirty, not smudged with make up like the others. It’s nice to try on a dress that looks close to new. I looked at some dresses at other stores and grimaced at how dirty they were!
The sales staff is not the most smiley-​no– but I went in several times and they were so helpful. Good at advice, very obliging. Maybe it’s refreshing to not have a sleezy sales lady pressuring you and picking out dresses way over your budget and telling you to hurry or you won’t get a dress in time.
Go figure a place that actually respects your budget. If you are willing to go 1,000 over then that is prob not your max budget. I know mine was pretty set in stone give or take a couple hundred and that’s it.
Bottom line– if you looking for good quality dresses to try on, a nice atmosphere (nice set up with couches and mirrors), helpful staff, this is the place for you. The nicest boutique I visited and luckily ended up finding my dress here too. Oh yea, and I only have 6 months and they didn’t pretend like the world was going to end if I didn’t rush order my dress like everyone else.