Affirmative Insurance Services Inc

WORST Insurance Company Iv ever had. Iv been paying for full coverage for 2 years, never getting in a single accident. I was rammed by a truck on my passenger side, and when I made a claim, a rude agent named James Wheeler was no help, treated me like he was assuming I wanted money, never returned my calls, then sends me a check for $ 50 and said «your deductible is 500, heres 50, we did our part. He also made it a point to say «its your CHOICE’ to repair your car. (and he did write «choice» in BOLD. You basically pay this company to follow the law of owning insurance, but dont expect them to actually cover your damages. Im cancelling, I had much better service from Allstate. This company is a SCAM.

If I could give them no stars, I would. Terrible company with terrible customer service. Greedy with claims. Will cheat you out of claim money and are completely lacking any empathy. Oh, and don’t think speaking to a supervisor will get you anywhere either cause it won’t. Rude people all around and I am switching insurance companies asap. Do not do business with this company if you actually expect an insurance company that will provide you with respect and service you deserve if you ever need to file a claim.
I’ll also add that this was a hit and run where my car was hit and no one left any sort of note or claimed to it. I expected some sort of empathy and definitely not the measly amount they provided. Again, this is a horrible company. Keep away!