O’Charley’s Restaurant & Bar

As I walked in the door there is a little easel by the doorway with the note: House Margaritas $ 5 special! Seemed interesting. As I first ordered from my waiter, I mentioned the sign that I had seen and requested one of the house margaritas.
My waiter disappeared for a while and then returned to inform me that their special for tonight was $ 5 RootyTooty Sangria (or some such mess here in the middle of wintertime). He then asked if I would like the sangria. I told him that no, I didn’t want sangria. I then changed my mind and ordered a burger instead of the steak. The burger arrives rattling around on a big empty plate. No fries, no condiments. I suppose the waiter wants my undying gratitude for later bringing me a Heinz ketchup plastic squeeze-​bottle.
As I am finishing my meal, the manager comes by. I told her that they had failed to honor an advertised special posted at their doorway. She then tells me that she was not aware of my desire for a margarita. And then she graciously detailed how she has modified the cash register to honor that margarita special. I don’t care what relations she has had with a computer cash register or if she received enough aprons from the laundry today. And no, with a finished meal, I do not want a margarita.
I paid and walked out. I won’t impose on her register programming again.

I really need to be more loyal to O’Charley’s. This particular restaurant was in Acworth, GA. I know what to expect when eat here in Augusta, good food and great service. This experience was identical.
I was in a steak mood but I didn’t want to go to a traditional steak house. I ordered my Ribeye medium well and it was perfect. The flavor was as good or better than steaks I have ordered in steak restaurants. When I order steak I judge the meal on quality and preparation of the meat. If the steak is correct the veggies and sides are just extra. If I lived in the Acworth area, I would make O’Charley my regular ribeye connection
I believe a restaurant should be clean and prepared for guests. My cousin who was with me is pretty picky neatness, décor and presentation when eating out. If she approved and thought it was worth mentioning they must have impressed her also.

I am being generous and giving two stars as the food was OK, just poor service the two times the family went there. We are not planning on going back.

I was surprised at how wonderful the steak was since this is not a steakhouse. On top of that they have
Great service. Always a Friendly atmosphere. Must give this place a chance.

It’s been well-​over a year since we have been into an O’charleys. We decided to give it another try for since they’ve started the brunch menu and were pleasantly surprised by everything. The staff at this location are on-​point. The teamwork was so obvious from the get go, everyone was so friendly, the manager checked in us, our server Penny was wonderful and most importantly the brunch was delicious! Basically we were pleasantly surprised by this location and will be back.

Just adding that this is one place where you see the ad then order and it looks as good or better than the picture

I’ve been going to this location since my husband and I were dating. The service is usually very good as well as the food. My only complaint is a severe lack of low fat and vegetarian options. I don’t enjoy ordering a bunch of plain side veggies à la carte. I’d love to see a few well thought out, nicely portioned meatless entrees. Chilis down the road has a lighter options menu, but that place is gross and I don’t enjoy dining there.

Really good restaurant, always have the cobb salad and diet pepsi. Love it and free pie wednesday is the best!

Wonderful food wonderful service I wish they had more organic options and would really look at their ingredients to eliminate genetically modified & chemical ingredients. More people want A healthy meal that tastes great

Very disappointed to report having ordered from the take out menu for my daughters birthday (6 meals in all) and receiving moldy food. Further disappointed to report that when we called the restaurant to report this (mind you, I have a house full of company) the most the manager could do to correct this was to write my name down. Hoping that the manager didn’t understand the seriousness (we could not finish the rest of the meal all of us feeling a bit queezy) I got in the car and drove to the restaurant with the meal and the check. Still the manager did nothing. I’ll never go back. Absolute yuck!

I feel like they are improving with service and food. Free pie Wednesday helps a lot.

The service and food were great! The lunch menu is awesome, the loaded potato soup and blt was my choice and I was super happy! Don’t forget that Wednesday is FREE PIE DAY!

Perfectly cooked and wonderful smokey cedar plank salmon. Great crunchy baby green beans. Side salad boring and semi-​fresh. Service was ok.

Still my favorite O’Charleys! The Caesar salad is crisp with plenty of cheese, and this O’Charleys knows how to cook pasta. Other O’Cs frequently overcook their pasta, making the Chicken Cajun Pasta mushy and sticky. But I’ve never had bad pasta at this location; it’s always perfect.

The food was great but I am trying to enjoy my dinner at the bar and I have idiots up here talking about My President and Obamacare Wow like really but if there talking about it must be good

Dined here for dinner on a Friday night, got there somewhat early for that reason. We were sat quickly and ordered drinks and food in no time. Did not have one issue while there and will definitely plan another trip soon.

This is a chain so it looks almost identical to every other ocharly’s kind of sports bar meets steakhouse? We sat down got our drink order and there kick ass bread rolls. We ordered and our food came out pretty quick. The servers and manager both came back around to ask how everything was and it was good I had the ribs. I do not like that they keep the membrane on the bone side. That’s some rookie crap there. But I was overall pleased with my experience here.
Went again. And not at all pleased. I tried the ribs again. I don know why. Very little meat not at all worth the 12.99 you pay for them. ordered the broccoli and came out cold. The only nice part about going on Wednesday is free pie.

I ate here a couple weeks ago with my mother. I usually like O’Charleys as a good average choice. All O’Charleys are equal in quality of food. My favorite dish at O’Charleys is Cajun Chicken Pasta but they don’t all make it good — most times, it’s over cooked. THIS O’Charleys makes it perfectly and delicious!!! Service was also very good and friendly

Since the remodel the place looks amazing and new management is very nice. Also the server Stephanie is a very nice and quick. She went out of her way to make me happy.

I just s happened to stop in and I am glad that I did. I hadn’t been to an O Charley’s in years so I was pleasantly surprised by a few new additions to the menu. I had the cedar plank salmon with broccoli casserole and both were great. My server Brittany was very pleasant and stayed on top of things the entire time. I will be returning.