Monico’s Auto Repair

WHATEVER YOU DO, DO NOT TAKE YOUR VEHICLE HERE! After several thousand spent, our vehicles are worse off than before. I took my car because the headlights were not switching on. I got a quote saying it was no problem. After trying to call day after day, and getting an automated message saying the ‘mailbox was full’ I finally just went by to see if the car was ready. I was told it was and the price was now 5x what was quoted. I told Tom that I did not appreciate not being communicated with especially when the price more than tripled! I paid and took my car back.
The lights worked for a minute, then all of a sudden all the switches went crazy. The brake light is now permanently on, the alert tells me the tires are 231PSI, The wipers go off on their own, the headlights flicker, the airbag light is on (extremely dangerous!) and the blinker turns on the lights in the car. Serious electrical catastrophe to say in the least.
My husband had also taken his truck in to get his transmission fixed and it now rattles uncontrollably. When we called to complain, we were told ‘oh well you are just going to have to take it in to the dealership’.
We should have turned away on first sight of this dump. The man has a permanent porto potty for his employees. Drive by it you will see…

I have taken quite a bit of business to this location for my business, but no longer will they get my service. I took one of our fleet in for a simple headlight issue & was told it would be one amount then without calling to see if an increase of $ 500+ was ok the owner made the repairs. Trying to get them on the phone is very laborious and after 2 days of calling we finally got word they were finished.
The genius owner tried to tell me several times that our «aftermarket alarm» was confusing his team, but we do not have an aftermarket alarm — we have a remote start installed by the dealership. This was my first indication that we might have some problems.
After a few hrs of driving the airbag lights came on saying that the passenger airbags were not operational. When I called the owner told me that they couldn’t fix that event though they caused it and for me to take it to the dealership — which will cost me quite a bit of money in addition to the repairs made (this issue happened from the work done by Monico’s).
This is the second time that Tom Monico has changed the price on me after being quoted one price and both times the changes were made after the repairs were complete.
This is also the second time that Tom Monico’s team has made repairs that were partially correct — the other was a transmission repair that cost nearly $ 2000 that shifts hard and has a high pitched whine now.
In addition, Tom Monico has an integrity issue that can be verified if you Google search Tom Monico you will find that he was recently arrested for theft. Unfortunately, this does not cover the theft he engages in from his business located in Acworth, GA.