Quest Diagnostics

This is one of the more pleasant locations. I had to go here for a pre employment drug screening. There was 2 employees working, a girl and a guy, and they were very pleasant. I would definitely go back to this location. The only reason I gave it 3 stars is because Quests billing department is atrocious. Every time I have blood work done here I have to call them because they have screwed something up. It’s tiring. Retrain your billing staff or fire them and hire people that know what they are doing.

This place is horrid. I’ve been here before several times and they are usually very slow, indifferent to the folks who have been waiting forever, and not at all friendly. However, just yesterday I had to stop in for a new hire urine test.
What a joke! It was during lunch hour, when many people want to sneak in for their testing. Naturally, Quest had half of their staff on lunch break as well, all the better to handle the rush…
Anyway, after 30 minutes of waiting & ZERO updates from staff & NO ONE being taken in or leaving after their test, I just got up & left. I & everyone else has things to do.
Flash forward 24 hours & I’m at the Horsham facility. Two girls working, crowd is being taken care of pretty quickly when suddenly one of the girls just stops working and goes out for lunch! ! Unbelievable.
I’m not sure if its the people they hire, but I suspect it is more a case of being chronically understaffed. But what can you do, they have a virtual monopoly on their service so what options do you have but to put up with slow & indifferent service.

Very quick and friendly here. I am no fan of getting blood drawn for a test, but they make it pretty easy.
I think I was in/​out in 10 minutes, I did use their website to make the appointment in advance. The technician was nice.

Came in as a walk in this morning for lab work. Usually on a Saturday you have to wait forever, but I was pleasantly surprised this morning. The staff was very friendly and courteous. Was in and out in 15 minutes. Very efficient for a lab. Would recommended Quest for lab work.