Holiday Inn Express & Suites Abilene

Excellent service, but they were clearly understaffed. Had to wait in line while the only person working helped the couple ahead of me and answered the phone to take a reservation. How could the management not know they would be busy on a Friday night in August? They hired good people, but they need more of them.

The person that checked me in was very helpful and courteous gave me a great room I got exactly what I asked for. Room was very well cleaned and smelled good the price was incredibly fair free WiFi always great on business. Amanda at the front desk is great! Recommend if traveling.

Clean room. Comfortable bed. Great pillows. Adequate breakfast– just what we needed. Polite professional staff. Would highly recommend.

Called ahead and talked to Mike. He was very helpful by suggesting their family room/​suite since we needed to set up two cribs. Even though we had a crib with us to use, Mike said he’d have 2 cribs in the room ready for us when we arrived. And he did. The whole facility was clean, clean, clean. The room was spacious with 2 queen beds, a sofa with two chairs, large desk top, lots of counter space and plenty of room even with 2 cribs. Bath had large countertop and spa tub. And every staff member was very friendly and helpful.

Funny enough, just when the confluence of «my dog should use Eisenhower’s library’s backyard for a bathroom,» «oh, well, I guess I should not drive,» «oh, well, maybe I could use Eisenhower’s library’s backyard for a bathroom, too,» and, to look up to find, «oh, well, this *is* Kansas and those are definitely tornadoes in the sky,» I was pulling off the freeway and there was this Holiday Inn.
Much like the continually confused face of Mel Gibson, I found more Gibsonian faces in the lobby staring at the Weather Channel’s confirmation that directly over this Holiday Inn was the white spot in the middle of the storm — the white spot transcends the bright purple «we’re going to die» spot with the news «you’re already gone» white spot.
«Well, you could just stay here, or, you can try to beat the tornadoes to the next town.»
(That was their serious second option.) I took their first of «well, we don’t have a basement but you could still stay here as oh yeah, we have rooms.»
So, then, I went to Wendy’s (yes, it was my potential last supper), then purchased a six pack of High Life at the local market and my dog & I outlasted the tornadoes for 16 hours in Abilene.
And as Holiday Inn Expresses go… we lived to see another one somewhere else that will be exactly the same and pleasant.

Typical holiday inn express nice