Holiday Inn Express & Suites Abilene

Conveniently located but everything else is eh.
Located on the I-​20 frontage road at the second west bound exit (#288) for Abilene this is easy on and easy off. The nearby intersection with E. Ambler Avenue has plenty of dining options and gasoline complimenting the convenience of this location. Not so with the hotels at the next west bound exit which features only a Denny’s. I do agree with Rodney H’s assessment that the hotel is hidden behind the Quality Inn, but I find this to be a minor issue.
The property looks newer, but inside I found the décor styling to be older and inconsistent with evidence of a remodel. While the interior look and feel was below my expectations the room we had, a deluxe king, was clean, large-​ish and had adequate amenities. The room contained a refrigerator and microwave along with the expected minimum standard flat screen TV and in-​room coffee.
Breakfast was the same powdered reconstituted microwaved eggs and sausage patties that you find at any of the express hotels catering to interstate travelers. I don’t like it, but at this point I know what to expect and this met expectations.
To the Holiday execs that might red this — for our stay on Feb 19, 2016 the young man working the desk when we checked in was very good. Friendly, humorous and helpful. Give him a pat on the back and a raise for doing a good job.

Pros
None
Cons
Difficult to arrive at location off I20
Hidden behind other hotel
Noisy, every door open & closed can be heard
Poor Breakfast selection

HI is my main brand. Hyatt if it’s a choice but most often a HI choice.
Room was decent. It has a more updated lobby conducive to limited space. Little kid surfing porn in biz center.
Waited for attendant to help other guests elsewhere in hotel. This is a red flag for me when hotels don’t spend the money to have a secured front desk. I could’ve simply grabbed about 20 awaiting check in slips and another batch ot already checked in.
It was nice to see there was a discount for travelling there to visit acu.
The room was dared and filled with furniture. Unnecessary tables that didn’t match. Mildew in almost every Crack or crevice in the bathroom. Should have automatic fans. The price charged more than covers that added expense per room.
The girl at the front desk was pleasant
The ac was super loud, coupled with the fan in the bathroom, hard to hear tv even at highest setting. Invest in some quiet equipment.
The main reason I stay at HI is the absolute best beds in this price range. Love love love the bed. Never had a bad nights sleep with the updated beds.
Love the points I earn but hate not always rooms available for them. Dislike how quickly one can lose status. I’ve been at the top for over 12 years then didn’t travel for a little over a year and lost it so not a very loyal loyalty plan.
Back to this hotel…
Went into breakfast this morning (6÷15÷15) was disgusted to find moldy bread, rock hard biscuits, the layout was not easy to maneuver and as I was waiting on my pancakes 2^nd pancake to come out the attendant asked me if that was mine. (??)
As I was waiting for items to be stocked, the kitchen area was in complete disarray. I noticed krud built up around the hot water tops. But overall the fridge was empty, one 2% milk carton no others and no dairy like yogurt, eggs, no cinnamon buns, etc. Fortunately I was the first one in so I began throwing away the displayed moldy bread and the lady attendant was smart enough to keep her mouth shut. I think you get the point.
Has a nice actual weight room and later today, I will inspect the pool, it really needs to be top notch.
Tata for now.
Overall still way better than the 2 brands next door that I’ve previously stayed at.

We are traveling from East Texas to San diego, California. Usually we would try to drive through, but now we have a 17 month old who doesn’t allow that. We stopped here our first night and I was extremely pleased. Very clean, quick in and out, good price, great amenities, and important to me a nice crib for the little man. I couldn’t be happier with this hotel and will probably try to stick to this chain as much as possible now!

This is the brand I stay in most often because I visit a lot of small towns and a large majority of them have HIE. However, in Abilene this is my preference.
Overall this location is close to at least 7 newish restaurants, and a Walmart, all of which can be convenient when you’re out of town. The rate is usually reasonable. While most hotels are super loud and noisy (is there no way to keep doors from slamming and still shut and lock) this one is usually fairly quiet and typically business travelers. I did hear that a HS track team was going to be in town this weekend and they can get sold out for area college graduations but overall I find that during the week it’s quiet.
The décor is a bit dated but has always been clean and comfortable. This particular visit the fridge was working in my room and since I was staying more then one night I asked if they could send up another one. They actually moved me into another upgraded room for my trouble. Nice customer service! The wall unit AC can get a little noisy and the fridge in the new room is a little wonky but it works and is decent enough. The water pressure in the shower is like home, score!
The wifi is definitely slower then most places, please fix that HIE! However, I’ve been stuck in a ice storm at this hotel and still felt comfortable so that’s a bonus in my book. The staff has always been nice and helpful, another plus.

It was clean, warm, and dry. There were plenty of pillows and breakfast was available. Courteous staff.
The décor is out of date from the lobby to the rooms. The most recent update appears to have been new sconces.
There was plenty to eat in the complimentary breakfast. It wasn’t real food though. Powdered eggs, gravy and sausage and cinnamon rolls so processed they were probably purchased the last time this place got a facelift… Fifteen years ago?
There was a neglected suggestion box in the lobby. Here’s a suggestion. Serve real food. Even if you have to limit your options more to save money.
The whole experience was decent but blah. Not bad but nothing that makes me want to return.

This hotel is fine but the free WiFi is so slow it’s nearly unusable. Writing this review using my awful T-​Mobile service which is somehow a significantly better option right now.
Not sure what the issue is (the Holiday Inn in Sweetwater is totally fine) but it’s not ideal for a place so close to the airport where I’m assuming a lot of people stay on business (no offense to Abilene’s tourism bureau).

Literally the slowest Internet in the planet. I stay in a bunch and this has to be the slowest. Everything else is suitable. I wish I would have known. The sleep inn on the south loop has great Internet, fyi. Stay here if using the Internet is not a priority.

Overall, it was a good experience. For Abilene.
First, I was given a king suite room at government rate! That’s pretty much unheard of. I usually suspect I get the worst room because of the government rate. So the room was huge and immaculate. I liked the extra bathroom storage-​wall built in.
There were two things I didn’t like about the room though. First, my AC unit was annoying. Not a consistent humming sound that normally puts me to sleep. It kind of puttered. And I didn’t care for the 1990s décor. That may be the regional taste though.
As far as the rest of the property goes, I only used the fitness room and ate breakfast there once. The fitness room needs help. It’s too cramped and that huge weight machine takes up too much room. The elliptical is about 15 – 20 years old with no place to store your things. It’s also too hot in room, with no way to adjust the temperature. But the worst thing was there were NO sanitizing wipes! What the hell?! I didn’t realize it until after I had finished the first night. I then went to the front desk staff to alert them to the problem but they said they’d never heard of sanitizing fitness equipment after use! However, I was assured some would be provided next day. Next day: no sanitizing wipes! That’s really gross y’all. I just gave up and used the treadmill after that so I didn’t have to touch anything.
Breakfast was standard, but I didn’t like the milk pitcher system. The small carton system is much better. I also had to ask for skim milk. Again, this may be a regional thing.
Check in and out was a breeze and Donny was great. I had to evacuate Abilene early due to an ice storm and they accommodated me.
All in all, I’d stay here again. I’ll just try to remember to bring sanitizing wipes.

The building is BEHIND the Comfort suites hotel. Don’t make the mistake I did and try to check in at the Comfort Suites with my reservation at the Holiday Inn!
Check-​in was interesting. At first the staff talking to each other about a frustrating person. Then they realized that I was trying to check-​in. Actually, they were really nice and friendly to me. One of them helped made sure I knew how to access the free wifi.
The room was a typical Holiday Inn/​2-​star hotel room. Its nothing fancy, but not bad for this little town. The room was clean and pretty spacious. The restroom was actually pretty spacious as well. I REALLY like the scents of the shampoo, conditioner, and lotion! I call it, «The Holiday Inn scent».
I personally didn’t like the window A/​C unit, but then again, it is a 2-​star hotel. Don’t get me wrong. I would definitely spend the night here again, but I would look around for cheaper rates.
With this stay I felt like I didn’t get enough bang for my buck, but the complimentary breakfast was great to start my day off right. The scrambled eggs didn’t taste good, but the OJ and muffin wasn’t bad.

This was a pretty average Holiday Inn Express, thus the 3 stars. The décor and atmosphere were nice and seemed relatively new. The bedding was above average… no spongy, questionable blanket, and plenty of pillows. The TV: a pretty large screen Panasonic with plenty of channels. The signal on the Wireless was kind of flaky, but fine. Our room was non-​smoking, but both the elevator and hallway smelled like smokers. Breakfast was standard HI fare, with the prerequisite cinnamon rolls… yum. Too bad the only yogurt was «Lite» which means it’s sweetened with Splenda or some crap like that. Check-​in and Check out went fine, and the price, $ 93 was only a little more than I thought it was worth… although I was upgraded to a suite. If I had paid that for the regular room I’d be less satisfied. Oh… one more thing: the parking lot was big enough for our 40-​foot trailer.