Tryp Madrid Atocha

Nice room– quiet and room enough. Bath tub is awkward to get in and out of. Amenities are great for this premium room. Don’t bother with the upscale of breakfast each day. You can find a nice breakfast place within a block of you. Great location to Plaza Santa Anna where all the tapas places are, easy access walks to the museums and Puerto del Sol. Highly recommend this gem or one of the other close hotels on Atocha street.

Llegué hasta este hotel de 4 estrellas por una invitación. Así que no conocía nada sobre él. Lo primero que hice, al estar en el mismo corazón de Madrid era ver si disponía de parking. Porque queríamos ir con nuestro coche, aunque el hotel estaba situado al lado de la estación de Atocha. Bueno pues no dispone de parking, aunque justo enfrente del hotel hay un parking, su coste es de 24 € el día. Así que viajamos a Madrid sabiendo ese gasto adicional. Cuando llegas al hotel ves que su fachada, la persona que te recibe en la misma puerta y su hall hace honor a esas 4 estrellas. Los recepcionistas son muy amables, aunque muy lentos. Entiendo que la mayoría de gente que pasa por el hotel lo hace por motivos vacacionales y que no tienen muchas ganas de ir con prisas. Pero no hace falta atender a la gente tan leeeentamente. Cuando haces el checking-​in del hotel, no de Unilocal,te dan dos tarjetas una para la habitación y otra para encender la luz. Algo que es un poco «rollo» porque tienes que estar pendiente de 2 tarjetas. También en esas tarjetas incluyen la contraseña para tener wifi gratis en la habitación. Las habitaciones no están mal solo les pondría un par de «peros». Al baño le falta una renovación/​actualización lo disimulan con un mampara de cristal transparente, las toallas hiperblancas y los dispensadores de jabón de ducha, champú, y jabón para manos. Aquí no existen los sobrecitos de jabón y la minipastilla de jabón. Algo positivo que he encontrado en el baño además de la limpieza. Bueno y ahora os lanzo un consejo, probad el aire acodiciado. Así no os pasará como a mi, que me di cuenta de que no iba a las 12 de la noche. Algo tarde para que nos cambiaran de habitación. También es buena idea que probéis la televisión, primera vez que voy a un hotel y no consigo encenderla. El motivo no lo sé pero no iba. Y por último daros un consejo más, a ver os cuento. Desde la habitación puedes pedir comida al telepizza o a un restaurante de sushi. En mi caso opté por llamar al telepizza. Eran las once de la noche cuando hice el pedido. La pizza no llegó has las 12:15, tras llamar en 3 ocasiones para ver qué pasaba. Pero la pizza y el combo llegó algo frío, todo por el módico precio de 20 €. Pero por lo menos no me quedé sin cenar. Seguro que si tengo la posibilidad de alojarme en este hotel optaré por el sushi.

We had a great time staying here for the first leg of our family vacation in Spain. Our room are clean and big than the normal European size standard. It is centrally located to the main attractions and the tryp atocha train station. Plus the metro (Anton Martin) is a stone throw away. The breakfast buffet are excellent with variety of food to choose. The Wifi works very well for us. The staff are okay and could be more helpful though. Overall, it was an excellent stay.

Me considero admiradora total de toda la cadena Melia, ya que en mi trabajo suelo trabajar con ellos, y siempre me ha ido muy bien, en esta ocasión acudí al Tryp Madrid Atocha por un cocido anual al que nos invita la cadena y esta año fue en este hotel, la verdad es que el hotel en cuanto a instalaciones me sorprendió, con una recepción bastante amplia y mucha luz natural.
La habitaciones no las conocí, pero si su salón principal, un salón que nunca te esperar encontrar en este hotel, por su grandeza tanto en tamaño como en decoración tipo palacete, con una tarima para poder hacer cualquier presentación o algún show, la comida estaba muy rica y el personal como siempre muy atento.
La verdad es que si estas pensando en algún evento, fiesta o reunión creo que es un hotel completamente valido para celebrarlo, seguro que no defraudara a los asistentes.

Rarely write a review for a hotel but the stay was so pleasant that I must reciprocate my due diligent.
Hotel — centrally located, easy to access to all the plazas for dining and shopping. Room was great; consider Europe’s size, the bathroom was very spacious. To access to the elevator you must walk a three minutes U shape hall way because the elevator is located in the back of the hotel.
Staff — the people that work here are amazing; especially the gentlemen that smile the most, you will know him when u see him. The staff will go out of their way to help you. Soccer match ticket? You got it. Restaurant reservation? — you got it. Exchange currency? — you got it. Thank you for all your hard work to make our stay pleasant. I have stayed at the ritz Carlton and their service has definitely rivaled it. Great job guys.
Peter

Com todo a categoria garantida pela cadeia de hoteis Melia, os Trips oferecem serviço de qualidade com preço um pouco mais acessível. O Trip Atocha foi uma excelente escolha, no coração de Madrid (calle Atocha, perto de tudo, inclusive da principal estaçāo de trem da Espanha, a Estaçāo Atocha). Prédio antigo, charmoso, muito bom serviço e um excelente café da manhã (com destaque para o yougurte artesanal, com calda de morango ou abacaxi, que é de dar agua na boca.) Wifi incluído, de boa velocidade. Quarto muito confortável. Recepção muito atenta e profissional. Muitos espaço para eventos e pequenas reuniões. Recomendo.

What a disappointment!
We went to Madrid (from California) to run the Rock N’ Roll marathon late April 2014.
This was a Rock N’ Roll sponsored hotel so we opted to stay there– it was close to the start and finish and was also advertised on the Rock N’ Roll website.
I booked online with no issues and we arrived a bit early.
Chaos at the front desk– no direction of where to wait, etc. People were cutting (maybe they were there first– I don’t know). What I do know is we waited to check in for quite some time. The room was not ready so we left the bags with the bellman.
After a few hours we came back to get the key to the room. No issues with the room– it was standard.
The next day no issues (day before the marathon). It was the night when the problems began. We went to bed around 10pm– we had to run the next morning! First the walls are paper thin– we heard our neighbors ‘having fun’ in the room next door for what seemed like an hour. THEN– unfortunately there was a wedding going on in what seemed to be the OTHER room right next do us. The music (the entire Grease soundtrack TWICE) kept me up until 1am. The music stopped at midnight but the laughter and conversation went on until 1. We were miserable :(
Finally after getting to sleep we went to the marathon in the morning. I asked for late check out– the marathon ended around 11:30 with checkout at 12. That was not enough time to get back and get our things together. They charged me FIFTEEN EUROS for an extra hour! WAIT! I thought you were a sponsor for the Rock N’ Roll??? Why would you make participants pay for an extra hour???
That is what really upset me. I spoke to the manager and they would NOT waive the fee. I know its only 15 Euros but its the entire principle behind it.
I don’t recommend this hotel– there are plenty others in the city that would treat you better.

Stayed here in December. It was pretty nice, clean, updated rooms, nice bathroom. The breakfast options were plentiful but stayed the same every day. The hotel layout was split funny and when we went the wrong way to our room, the concierge said «I told you!!» Instead of being helpful! Nicely located close to museums and train. We walked and trained it everywhere. Wifi was a little sketchy, overall pretty good experience.

I stayed in this hotel from July 5 – 7. Amazing and friendly staff, near plaza mayor, it’s definitely worth a stay. If I go back to Madrid, i’ll be sure to stay in Tryp Atocha!