Ritz

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The Ritz is located near the fashion district and museums in downtown city core. This will be the second time we have stayed at this hotel, and it will be the last. For return requests who are part of the American Express’s Fine Hotels of the World program, the hotel was not very gracious on our return visit. Our room was so small you could barely move around in it. It was the smallest hotel room we have ever stayed in. Most five star hotels give return guests on the AMEX program generous room upgrade to suites, but at the Ritz you receive nothing, in fact, on each return trip, our room got smaller not larger. The WIFI (which is free for guests) does not work so it’s impossible to get connected to the Internet; the lights in the room have to be either all on or all off which means navigating in total darkness in the middle of the night if you need to use the washroom, the air conditioning did not work so we had to sleep in oppressive temperatures and the concierge team prefer to send their guests to local restaurants to help them get business rather then to good high quality restaurants with good food. We have had the same problem with the concierge team on two of our visits. There is no reason to have a bad meal in Madrid as there are many famous restaurants, so to be sent to a bad restaurant because the concierge team knows the restaurant owners, is not right. This trip marks the first time that I could not wait to check out of a hotel.

I’d be surprised if anyone gave the Ritz less than 5 stars… even though the hotel is a bit old and weathered, the service is IMPECABLE! Stopped in for high tea and sat in the salon. Our waiter was very charming and helpful. Tea was delicious!

The staff, the staff, the staff. Old world charm abounds at this classy hotel in the heart of Madrid. Love the location, the rooms, the abundant closet space. Huge bathrooms and the Salon is a fantastic addition giving plenty of living space. The daily fresh fruit and almond cake seals the deal. Love this hotel!

Had lunch here with some colleagues and the food was amazing. It is on the expensive side but completely worth it. The décor is impeccable and the place feels like a palace.

It’s the Ritz. You know it’s going to cost 10 euros for a cappuccino. If you’re not prepared for that, and don’t have someone to pay for you, then you’re in the wrong place.
We found ourselves sinking into the plush sofas of the ground floor lobby bar, after a business meeting had to be rescheduled meaning we didn’t have time to travel to their offices just outside Madrid. ‘Is it ok if we meet earlier at the Ritz instead?’, we were asked. Is it ok to swap a grey office for a 5-​star hotel lounge complete with live pianist and carpets so soft and spongy you wanted to roll around on the floor?! Errm, yeah I think we’re ok with that!
Admittedly the pianist was slightly distracting, scribbling notes was slightly awkward with the notepad on my lap rather than a desk, and I was definitely more mellow in the meeting than I could have been. But the setting was fabulous, as was my pricey coffee. There were enough small groups scattered around for both business and pleasure that no one batted an eyelid at 4 people chatting audibly about the profit margins on branded pasta.
After the meeting we had a train to catch, so in the interests of time had a quick lunch in the terrace restaurant. Similarly easy on the eye with lots of white linen tables and vivid blue sun canopies, all set off by the blazing sunshine overhead and yet another pianist — though I suspect it was the same chap who’d been sent outside for the lunchtime slot. The staff were superbly accommodating and professional when we told them we only had about 40mins to eat. I went for a speedy salad which impressed me both with the eye and to taste, being a particularly colourful collection of some of my fave things — goats cheese, avocado, raspberries, beetroot and plenty of leaves.
It was the cherry treat on the top of our Madrid trip and I felt very lucky to get a meeting in such a lush setting. Beautiful toilets too!

My oldest son and I stayed in Spain for a week splitting our time between Madrid and Barcelona where we stayed at 3 different hotels. This hotel ended up being our least favorite. The positives on the hotel are the location is terrific, you are in walking distance of a short metro stop from most of the major museums and a lot of great restaurants, the concierge desk was extremely helpful, knowledgeable and nice, and the breakfast in the morning was outstanding. The biggest downside for us was the very loud wall banging construction that took place from 8am –6pm daily and although we were generally out of the room for most of the day we typically tried to take a break from 4−6pm to rest our legs from walking all day. We could not rest at all because the wall banging was literally happening right next to our room. Our room was also fairly small in comparison to the rooms we stayed at in Barcelona, another Ritz property, and at the AC Santo Mauro a Marriott property. The rooms were also dated, I love the old charm but some things did not work well like our lights, the air conditioner was very loud and the door key was tough at times. I also felt the atmosphere was super stuffy and pretentious, more so than any other Ritz I had ever stayed at and far more than the property in Barcelona. They even had a note card telling you what the attire was for just being at the hotel, I believe they specified ‘smart’ casual. We still greatly enjoyed our stay but If I had known about the construction I would have stayed elsewhere, the cost was too high to have to deal with that type of noise and outdated, small rooms.

Decadence indeed and high tea in the afternoon is mindfully done with superb teas but lacking creativity outside the traditional. I prefer the Mandarin Oriental for that reason but don’t get me wrong, this is a lovely space and quite social in the afternoon at tea time. The world walks through these doors and I’m glad I did too as it was a great respite from the urban buzz.
Try the oolong as it was a true blue and although not the best I’ve had rather tasteful. They’ve 50 year old teas too so clearly a great buyer us in house!

The Madrid Ritz is a very special experience. It is centrally located right next to the Prado, and within a 5 – 10 minute walking distance of many great sites. The Ritz offers all the elegance and opulence you would expect… outstanding meals, lovely dining rooms, and attentive service with great help, friendliness and advice. Food was excellent and rooms were comfortable.
With that said, I give this a 4 and not a 5 because: rooms were relatively small, their fitness center is meager and needs to be expanded and updated, and they lack a pool or other 5-​star amenities. Overall a great experience… but expensive and you certainly pay for name and location.
It is worth a stay… and the service was exceptional… but they can do a bit more to get to a 5-​star.

In addition to Afternoon Tea, The Ritz also offers an Afternoon Chocolate. Let that sink in.
The menu (see photo) offers five grades of chocolate, and my husband ordered the puro e intense (80%), while I indulged in the Crema de chocolate blanco (35% white chocolate).
Drinking chocolate is a truly decadent experience. I tried to be fancy about it because we were at The Ritz, but I felt a lot like Augustus Gloop. At least I didn’t run my pinky down the sides of my cup or the lovely container it was served in. Don’t think I didn’t want to.
The chocolate is of course the main event, but there are other factors that made it a lovely experience. I enjoyed sitting on a settee rather than a table with individual chairs. It’s cozier that way. In addition to the chocolate, we enjoyed a typical tea service that included savory sandwiches, scones and little desserts, and we enjoyed all of it (don’t judge). We found the servers to be helpful and subdued.
Lastly, the hotel is next to the Prado, so basically the afternoon goes like this: see the Bosch masterpiece, walk into an elegant hotel and drink chocolate. I mean, perfect, right?

Merece la pena que os dejéis caer en Navidad.
Madrid se va apagando cada año por culpa de la crisis y el Ritz aunque me imagino que no sea su mejor momento no nos decepciona. Bucaro es la empresa de las flores que se ocupa de este menester.

La terraza es perfecta para una reunión intima con clientes o amigos. Cócteles y bebidas bien preparadas, trato muy bueno y precios normales teniendo en cuenta que estás en el Ritz. Escasos los aperitivos por ponerle una pega.

Great hotel next door to the Prado.
Our room was beautiful and our bathroom was so romantic that my fiancé and I took a bubble bath together in it. :-)
Be sure to experience High Tea some afternoon as it was a delightful experience. Their breakfast is a worthy splurge. The Terrace at the Restaurante Goya is a must weather permitting.

I adore this place… so beautiful. I love strolling down the Paseo del Prado and seeing it emerge in the distance within the greenery. I’m quite certain this hotel is one of many reasons I love Madrid. It’s in a perfect location, the rooms are ridiculously grandiose, and the food is totes amaze. Some of the menu items annoyed me, for example, you can order a quesadilla on the room service menu. I’d like the menu to feel more authentic than that, but I suppose that’s to be expected from this brand. Contrary to Unilocal reviewer Stephanie M.‘s review, this hotel is indeed part of the Ritz Carlton brand… it’s considered a partner hotel. She might be thinking of the Ritz in Paris which is NOT an affiliate of the Ritz Carlton in any capacity, but equally fabulous. Perhaps dumb Americans think Spain and France are one country. Who knows? Anyway, if you haven’t been, you should go. It’s quite lovely.

Todo el mundo que se lo pueda permitir debería de experimentar el brunch del Ritz los domingos.
Es increíble en cuanto a decoración, trato y calidad en sus platos.
En verano habilitan su terraza y se esta todavía mejor.
El brunch consiste en un buffet de comida salada y dulce, tienen platos como jamón al corte, sushi, diferentes paellas, canapés, cremas y gran variedad de ensaladas. Como plato principal la última vez que fui tenían roast beef y solomillo Wellington ambos servidos por un camarero en tu plato.
Tu copa siempre estará llena de champagne y los camareros siempre estarán pendientes de ti.
Un sitio 10!

We went to the restaurant here. Great terrance view with nice soft music. Had the best paella of my life. Very tasty indeed but too expensive unless its a special ocassion. Was treated by a friend with wine, paella ad dessert.
Totally recommended if you want to have a good time, with great spanish food or a romantic date.

Es uno de los mejores hoteles de Madrid. Desayunos de muerte!!!

I thought the Ritz Hotel was perfect. It is NOT an affiliate of the Ritz Carlton, so don’t get confused.
The room was large and beautiful with windows that opened to a wonderful courtyard below. The staff was also extremely friendly and helpful.
All in all pretty much everything you would want from a hotel in a different country. We would definitely go back

Tengo que decir que siempre he sido muy bien tratado en este hotel cuando hace como 15 años venia cámara en mano a pedir autógrafos a determinados grupos cuya identidad no voy a revelar, en pro de mi reputación.
Al cabo del tiempo y como consecuencia de una entrevista que realicé en mi época de periodista (que aun no durando mucho, mira tu por donde, fui al Ritz) pude conocer el lobby de un impresionante hotel donde el lujo es tan asiduo como la mierda en los poyetes de mis ventanas. Y el año pasado llegué mas a fondo con una boda de una amiga muy pija ella que no quiso escatimar en gastos. El salón de la boda y la decoración fueron increíbles, como de cuento. Y parece ser encima que el precio por cubierto –quizás 50 euros más por cada uno en comparación con el resto de salones de boda– resultó no ser tan desorbitado en comparación a la cantidad de servicios recibidos (Ampliación de la hora de barra libre, flores y velas por todos lados, cesión de las instalaciones durante todo un día y como cortesía además la pareja fue obsequiada con 2 habitaciones para esa noche, ninguna de las cuales por desgracia pude ni siquiera oler. Buu)
Ya sabes, celebrar tu boda en uno de los mejores hoteles de la ciudad no es tan tan desorbitado como parece… (Up to you porque yo me voy a hacer barbacoa a la playa y tan feliiizz :)

Yo me voy todas las tardes, a merendar al hotel Ritz, y tras el té suelo hacer mil diabluras con un galán que está loco por mí.juntos a bailar salimos, nos enlazamos con pasión y al final tengo yo que decirle, toda llena de miedo y ruboooor…
…ay por fa vor, nome oprima usted así, ay no por Dios que me siento morir, tenga usted en cuenta que mira mamá y si se irrita nos va a regañar, ay por favor, no me oprima usted más, pues le diré si me quiere asustar. que soy cardíaca y por esa razón, no puedo llevarme ningún sofocón .
–aunque cien años llegase a vivir, ¡yo no olvidaría las tardes del Ritz!-

¿Quién no conoce el Hotel Ritz? Es, sin duda, uno de los hoteles más famosos y lujosos de Madrid. Fue fundado en 1910, así que ya es centenario.
La verdad es que yo nunca he sido cliente. Pero eso no es óbice para que le tenga a este hotel un cariño especial. De hecho, siempre que paso por allí, me concedo unos momentos para contemplarlo y evocar otros tiempos en la historia de esta ciudad…
El Hotel Ritz, durante la Guerra Civil, fue habilitado como hospital de sangre (concretamente, fue el hospital de las milicias catalanas que acudieron en ayuda del Madrid sitiado). No puedo dejar de pensar, al mirarlo, que allí se salvaban vidas. Lo imagino presa de una actividad frenética: las ambulancias trayendo heridos a sus puertas, los celadores descargándolos, los médicos operando en el interior ayudados por los enfermeros…
Y, por supuesto, recuerdo que fue en una de sus habitaciones donde falleció, el 20 de noviembre de 1936, el destacado militante anarquista Buenaventura Durruti, herido de gravedad el día anterior en el frente de la Ciudad Universitaria.
En fin, en Madrid, como en casi cualquier sitio, cada piedra cuenta una historia. Sólo hay que saber mirarla…

Es un hotel súper romántico para pasar una noche con tu pareja. El trato a clientes es fantastico y el desayuno buffet del hotel es super variado y de gran calidad. La habitación tiene una decoración muy cuidada y el detalle de la cesta de frutas y chocolate en la habitación es genial. Y por la noche te abren la cama y te dejan un bomboncito.