Embajada de los Estados Unidos de America

If i could rate it a –100 stars I would. This place is such crap. I got there at 11:33 (my ticket says) and took them about 1 hour to get to me when there were about 5 other people. THEY HAVE OVER 10 COUNTERS to do their job. But no, they want to relax and enjoy their coffee and laugh with their colleagues. Their time is precious but not our time. I got to the counter at 1:02 and made my payment for my stolen passport. Funny thing is they messed up my name TWICE. ITS NOT THAT HARD. The receipt had my full real name but the workers who are trying to multitask calling their friends about their travel plans to Latin America (I know all this because they forgot to turn the voice speaker off). I waited for hours to get a simple emergency passport. THEY DONT EVEN LET YOU TAKE YOUR PHONES IN. Yeah so literally over 5 hours of waiting just sitting my ass in their hard wooden chairs. They don’t take this job seriously at all, I ended up waiting until 4PM because they couldn’t do their freaking job right. Also it costs $ 140 for this stupid fake looking passport. Literally 4 pages, they make you pay for this crappy security they have.
Also the security is such an ass. The head of the security just plays games on her phone and the other security she gets mad at the people in spanish and she cant do her job right. I think they should have english speaking security at the Embassy of United States? I want to report this place to the UN. The only helpful person here was the cashier. Yes, the cashier was the most helpful.

Si tienes que sacarte el visado, aquí algunos de los consejos que te puedo dar:
La parada de metro más cercana es la de Rubén Darío. Aunque hay otras cerca como la de Gregorio Marañón o Núñez de Balboa.
No lleves mochilas ni bolsos, es preferible que lleves todos los papeles en una carpeta. Te harán apagar el móvil y dejarlo en una taquilla. Te darán un número y lo recuperarás a la salida.
Puedes hacerte las fotos dentro, hay dos máquinas que las sacan en formato americano (OJO!!!: no es el mismo que el español) Vale 5 € y no has de preocuparte porque tienen máquina de cambio justo al lado (aunque la máquina también acepta billetes).
Dentro, en la sala de espera, tienes agua, refrescos y café, e incluso una mesa para pintar (en caso de que vayas con niños).
Y con respecto a los papeles… como cada caso es diferente, solamente puedo darte el consejo de que lleves mientras más, mejor. Así no habrá problemas.

The United States Embassy in Spain isn’t in a nice fancy building like others, Italy comes to mind, but it is useful.
Things you can do at the embassy as a citizen range from passport renewal to picking up FD 258 forms in case you need to get fingerprints. You can make an appointment or walk in. Wait time is usually an hour or so, grab a seat if you can. Be sure to go early! Also, bring your passport for entry and no cell phones allowed inside.
I’ve also voted here before for the 2012 election. Nice that this is allowed but also took about an hour and a half so plan ahead. The staff is friendly and helpful.
Located just near metro Nuñez de Balboa.