Dear Hotel

We booked three rooms for three nights at Dear Hotel. The location is great and there are a lot of things to do on Calle Gran Via. The design of the hotel is very nice, you can tell the overall concept is well thought out and executed. However, there are several issues we had with the rooms that we hope they can improve on in the future. First of all, since we booked three rooms each room had something missing! When we first checked-​in my room was missing bathrobes, slippers and no batteries on the TV remote. The man at the reception proceeded to inform me that I do not need batteries in the remote I just need to put the card in the slot and all electric appliances would work. That of course is not true, the TV works but the remote has nothing to do with the card in the slot. He did not believe me and had to send his colleague to come up and see the missing batteries. My parent’s room was missing a hair dryer and extra toilet paper and both our rooms did not have the room service menu. Even though my mom asked for a hairdryer from both the Housekeeping and reception she never got one! The last room is my sister’s, when she checked-​in the bathroom was not clean and the toilet had urine in it! And the coffee machine already had water in the jug and looks like someone used it and forgot to clean it. Housekeeping should have a list to check each room to make sure nothing is missing. The design of the room is nice but impractical. The wooden bedside table is very heavy, too small and impractical. There is only ONE trashcan in the room which is placed in the bathroom, that would be ok if it was not a «fun size» trashcan! It was so small we ended up keeping the extra trash on the floor next to it. The room was also missing an actual tissue box… what they had in the room is one small tissue packet. The hotel is also missing trashcans in the lobby and each floor. Those are the only points we had. We did, however, have hot water in the shower and the wifi was very fast.

I have been living in madrid for 3 months. The views alone are worth a visit, but the food so far is the best I have had in Spain. I am pretty sure you can’t go wrong based on the fact we tried 8 different dishes and every single one was fabulous. The salmorejo– artistic and amazing– they do it differently with some sort of queso (white creamy cheese) I think? Amazing! The croquettes– different than other places– fabulous. The tuna tartare with foie and the tuna tartare with avocado were both fabulous!!! I don’t even know which one to recommend more. We also has the pulpo (octopus) which was to die for– I have never had pulpo cooked so well before! Normally I don’t like it because it is too rubbery but my dinner companion wanted it so we ordered it– and I was pleasantly surprised! They were in love… We also had some sort of meat sandwich– I don’t remember what it was called but it was fabulous! For dessert we had he chocolate torte and the cheesecake. Just an FYI– cheesecake in Spain is not the same as the U.S. Unless specified that is it cheesecake American style. The chocolate torte was amazing!!! It has some sort of lavender snap crackle pop type stuff– like the candy we had when we were kids– but more of a lavender flavor J think– together with the chocolate it was to die for and probably one of the best desserts I have ever had in my life. It was so totally different but so good! He cheesecake was also super good. There were some sort of cookie crumbles around it and on top that combined with the cheesecake made the dessert go from good aka as you were expect– to fabulous! Both wines we had were very good. The topper on this place is the view– or the views! Better than any other rooftop places I have been. I would go here just for the views even if I wasn’t a fan of the food… And I would go here for the views even if the food and drink was super expensive (which was what I expected) — but the icing on the cake– it’s not super expensive and the food is fantastic! So makes for the perfect place in my book. There were 4 of us– We had 3 bottles of wine– a ton of food, dessert… And the bill was only 127 €. Considering the views, the fantastic food, the amount we are and drank… This is probably he best value in town. I am currently living here in Madrid learning Spanish and anyone who comes to visit– this will be a place that I for sure take them. Oh– and the wait staff is incredibly kind. Sometimes waitstaff in Spain can be rude or just not very attentive, etc. Not what I am used to in the U.S. They have trained their people very well and I think they all speak English. We ordered and spoke to the waiter in Spanish but when I wanted to to to the restroom one of the waiters when I asked where they were told me in Spanish… But a little too fast for me to get it right away and then he repeated it in English. (I had the wait hold on a second I’m translating in my head face. Or the k didn’t actually understand all of that face. Very common for us students. ;-)
A couple quick side note– the top terrace has some views in one more direction you don’t get on the restaurant terrace. It’s only open to hotel guests up until 8:30, but you can go there after that. Oh… Although. If visiting madrid– just stay as a hotel guest… The pool is up there and the edge looks over the city. Super beautiful.

Dentro del plan de remodelación de la Plaza de España, el Dear Hotel es un hotel boutique de cuatro estrellas que ocupa el Edificio Intercontinental, en uno de los cuatro proyectos hoteleros de la zona.
En su planta 14ª nos encontramos con el restaurante Nice to meet you y su terraza lounge con espectaculares vistas de 360 grados, y una piscina donde refrescarse tocando el cielo madrileño.
Durante todo el día podemos disfrutar de sus cócteles, a medio día entre semana, degustar su menú Take a break y los fines de semana desde las 12h sirven el Dear Brunch.