House of Traditional Javanese Massage

If there is an option for zero stars, that’s the rating I’d have given. I tried the massage at the Eastwood Centre branch as I had an ache in my left shoulder, and the receptionist hard sell the package. I was informed that I would be given a temporary membership paper card and that the actual membership card would be mailed to my residential address within a couple of weeks’ time. Finding it hard to reject, I went ahead to purchase the package which is for 5 massage sessions and offer 1 complimentary session. I tried the first session and it didn’t seem to help much, so thinking another session would help, I went for the second session within the same week. Alas, it made my shoulder worse. Their therapist seems unknowledgeable and yet, was irresponsible enough to admit that she doesn’t know what she’s doing and tried to convince me to go for another session within days. I knew something was amiss when the ache in my left shoulder became unbearably painful. I consulted a reputable TCM doctor (Annie Tiang Clinic) and thankfully, my problem was resolved there. Months later, feeling much better, I thought I would revisit this massage house with my spouse to utilize my 4 remaining vouchers. Upon reaching, I handed 2 vouchers to the receptionist and she took the vouchers and told me to get ready. As I was waiting, I read the other 2 vouchers that I was holding, and realized there is a condition under the terms that these vouchers need to be utilized within 6 months from the date of purchase. I was surprised as this was not highlighted to me initially during the hard selling. I checked with the receptionist and was assured that it’s fine, I could still utilize the 2 vouchers with my spouse for the sessions but that the remaining 2 sessions might be forfeited unless I purchase another package. I was fine with that. I should highlight too that the membership card that I’d been assured would be mailed to me had never been mailed to me either. However, minutes later, after my spouse parked the car and arrived, she suddenly changed her mind and informed us that we need to purchase another package otherwise all 4 vouchers (for 1h massage each) which I had paid for in advance, would be forfeited. I tried to reason with her, but she merely highlighted that this is the company policy and we need to sign another package. Needless to say, I felt cheated and honestly, she didn’t even bother to check the vouchers and I was the one who had highlighted the terms. We left, wasting S$ 180 as we didn’t want to sign another package with a company that is not keen to retain their customers. Horrible experience, unreasonable policies (as most other massage /​spa organizations that I’d signed packages with do not restrict that the package need to be utilized within months, it’s as if the company is out to cheat customers) & unprofessional staff, and this company has made me reluctant to sign any packages in future. I definitely would not recommend their services to anyone and will personally not return to them! Companies like this give Singaporean organizations a bad name!

Traditional Javanese Traditional Massage is a fairly successful business in Singapore and one of my favourite massage parlours in the east!
This is a fantastic place to go after a long day with many hours spent on foot. They offer a mean foot massage charging only $ 45 for a 60 minute massage for non-​members.
Their signature treatment includes Traditional Javanese full body massage at $ 60 for 60 minutes, $ 85 for 90 minutes, and $ 110 for 120 minutes.
Their other signature treatments include Aromatic Javanese full body massage, and toxin release, with similar prices.
The head massage is also particularly good at $ 30 for 30 mins. The shoulder massage, hand massage and leg massage comes at the same price as well.
They also offer a great slimming and face therapy treatment.
All in all they have 10 branches, spanning island-​wide.