Bâton Rouge Steakhouse & Bar

Everything our table had was both bland and over cooked (fish, steak, lobster). You’re better off eating at the Burger King next door. Seriously. DO NOT WASTE YOUR MONEY.

Waited long, I asked for a medium rare steak and was served a raw steak full of fat. My partner had to eat alone since I had to send my steak back twice I went hungry left hungry and was offered nothing but an apology. I will never go to this location again as customer service isn’t the best

My boyfriend and I went to this location on a Saturday evening. I jumped online and made a reservation, and I’m glad that I did. We arrived right on time and were seating immediately. The restaurant was busy, but our server was just the right amount of attentive. Didn’t badger us every 5 seconds, but also made sure we had all that we needed. The steaks that we ordered were cooked perfectly to our specifications (medium) and it arrived quickly. The calamari appetizer was also good. I appreciated the fact that the server came to check and see if our steaks were cooked to our liking. We hadn’t had a chance to try the steak yet as we started off with the mashed potatoes and vegetables. She said she would come back in a few minutes to check with us again… and that’s exactly what she did. Even if the food wasn’t great (which it was) I’d still come back because of the amazing customer service

Ribs are good. I do agree that the portions are huge but I have only myself to blame for leaving stuffed. We all ordered the ribs… I ordered the 16 oz while the others in my party did the 10 oz or the rib/​chicken combo. The restaurant is rather loud and busy but the food came quickly and was good… not spectacular but they had a nice flavour, were tender and are certainly worth going back for. I always seem to do the ribs so can’t say what anything else is like… but then… when you head to a place that is touted as being good for ribs you may be disappointed if you order anything else…

Having ordered takeout I arrived at the restaurant to pick up my order. No problems there. Staff was very helpful & prompt.
If you see above– there was some type of hair in my soup. I don’t know what it was. The photo really doesn’t do it justice.
I called back to the restaurant and spoke to a manager who was very non chalant about the situation. Maybe this is a common occurrence I’m not too sure.
I was offered a new soup, however i would have to go retrieve it. After saying no unfortunately that won’t work. he simply replied saying that’s fine ill make a note of it & you can have it when I have a minute to stop in…
His overall attitude towards me and the situation was not apologetic in the slightest. Really disappointed.

My third time at Baton Rouge and this time it was finally a solid one, the baby pork ribs were really good as well as the ahi tune, but the the kids meals were pretty bad, huge unnecessary proportions, full of oil and tasted like its a Microwave heated dinner.

Time & Date of visit: 5:45pm on Saturday, July 25, 2015
Atmosphere: dressy casual, business attire
Cleanliness: restaurant appeared clean. Tables, chairs & cutlery were clean.
Constructive criticism: a wedge of lemon and some bacon bits would be nice on the Cesar salad item.
Cuisine: steakhouse!
Facilities: clean!
Food: To start, we both had a Cesar salad which was good. The croutons were crunchy and the romain was crisp. The dressing was creamy but a bit strong on the garlic side. My boyfriend ordered the 16oz BBQ pork back ribs. The ribs fell of the bone, and were so tasty. His dish was coupled with a side of coleslaw which was nice and creamy and a mountain of their skinny fries. So delicious!
I ordered the 10oz BBQ pork back ribs with a loaded baked potato. My ribs were also fall off the bone and basted with their tasty sauce. My baked potato was soft, fluffy and the melted cheddar on top with sour cream hit the spot. To drink, he has a Rickards White on tap, I had a water lol. For desert, we tried the Baton Rouge cookie. Wow! The cookie was deep, and it was warm. A scoop of vanilla ice cream added to cookie made it more sinful. So tasty. Not bad for a cookie, it hit the spot.
Likeliness of returning or recommending to others: this was our second time visiting. We’ll come with a group for our next visit. Great for families with children as the restaurant was busy with younger families.
Parking: private
Portion Sizes: large! We left stuffed!
Price: $ 73.45
Service: our waiter was kind and took our orders quickly within the first couple of minutes.
Selection: wide variety of foods. Check out their specials. The items are fairly priced!
What makes this restaurant stand out from the others: they specialize in ribs. Guaranteed fresh. They also have a lobster menu with all sorts of lobster inspired items.
Hours of Operation: Monday to Thursday 11am to 11pm. Friday to Saturday 11am to 12am. Sunday 11am to 10pm.
Website:

First time I’ve ever been to not only this location but also to to this chain of restaurants.
Very similar to places like the Keg, or Milestones. With most of their menu being steak and lobster oriented.
The starter Cesar was good, nothing spectacular but still good. I had mushroom caps filled with lobster and cheese as a appetizer, which again were good, but nothing spectacular. I do wish however that I did try the lobster poutine, as that did sound like something uniquely Canadian.
My main dish was lobster tail and steak which was cooked beautifully, with the steak just melting in your mouth.
The dessert that came with my meal was okay, being a rich chocolate cake. However since it was my birthday, our host brought out this decadent chocolate mousse cake that was just wonderful and made my birthday dinner all that better.
The staff was super friendly, and polite, making me really enjoy my dining experience. would more then likely go back if I was in that area.

I love this location! If you make a reservation you get seated fairly quickly. Their food is delicious and the prices are reasonable for a steak dinner. Did I mention their food is delicious?
I have even been there for lunch and the roast beef sandwich with Au jus is amazing!

We’re not regulars, however We do enjoy the food here, most of the time…
It’s nothing out of the ordinary but it’s good.
We’re here a few nights ago with the kids, and the dinner was pretty good, we were very happy that we didn’t have to wait for a table! (on a weekend, whereas everywhere else in the area is packed with an hour wait) especially with 2 little ones on a very cold and hungry evening… The seafood appetizer was pretty good and even though we asked for small it was a big size. I don’t eat fried food so I was looking forward to the grilled, and so were the kids! The calamari was over cooked a bit and chewy, and the platter lacked the shrimp and scallops! They out
MAybe 3 of each (you can see the pic) and both of our steaks were extremely
Chewy! (thick hard fats/​bat cuts)
Those are the the reasons I took a few stars Off, and ine last
Thing, is that I had ordered 3
Drinks… 2 of them I HAD to send back! They were my regular drinks (I get in every restaurant we go) and they were just terrible!
Yes, They had switched my drinks without a problem, I felt guilty and a bit surprised… Small example;
In ‘jack actors’ for example, they remake
The drink properly, have the manager visit you at the table, Apologize and not charge you for it… Not a huge deal, but a kind gesture.
All I can say is stay away from
The bloody ceasers, and definitely the chocolate martini :) (just a heads up)
Other then that. We had a good waiter. The food was fair enough and we will be back to try other things on the menu!

Went on a Sunday with my family to celebrate an anniversary and I left feeling like I ‘swallowed a bowling ball’. We ordered our own mains, I had the ribs and chicken entrée. The ribs were a little sweeter than i remembered but the meat fell off the bones and were cooked well. The chicken was not only miniscule, but somewhat dry. I only ate a small piece. For an appetizer, we shared the family seafood platter which contained grilled calamari, scallops and fried calamari. It was ok. Nothing special other than a little olive oil marinade on top. We also had the spinach appetizer which was way too runny and the chips were ‘meh. Overall, I left unimpressed. The menu has been the same for years. They used to be great but other places caught up, and surpassed, this restaurant. They seriously need to re-​vamp the menu. Service was good. Attentive but not obtrusive.

Horrible horrible service this was strike 3. This is the 3^rd time I go there with family and it’s been horrible every time. I was hoping it was just a bad coincidence the first 2, but I’m definitely going back! First time we waited over an hour for our meal, second time we had to get up and find our own drinks, and this last time we had the rudest waitress ever! We waited for ever for our meal, where not offered refills and when we asked she was very rude about it. Our meal came with a soup and we never got it, even though we asked twice, the third time we asked was when we finally got our meals her response was «you still want it? «no apologies, nothing! The meals were also a disappointment! I would not mind paying their prices if the experience was pleasant! If your looking to have a nice time, stay away from that place!

My favorite Baton Rouge of all the other franchises!
Doesn’t give you that franchise-​y feeling but more like you’re at home?!
Staff is great and friendly!
Menu is superb and food is awesome try the chicken! Delicious baked potato. Drinks aren’t diluted just great!
Worth the drive to Maple!

Chain/​franchise restaurants — I automatically expect each one to live up to their name as much as their name has a good or bad reputation. Baton Rouge has always been a place with decent food and a good atmosphere. The first one I ever went to was in Boucherville, QC years ago. Since then they’ve been in Toronto for quite some time and even though I don’t go too often to this place it is a nice treat when I do.
Of course when I come here I’m usually getting a steak since it’s on that level or they try to be on that level with the most comparable restaurant (the Keg) and they come close but I have to still give it to the Keg over both Baton Rouge because of the level of service.
My last visit to Baton Rouge while it was a group of over 20 I still felt like I had to chase down servers to get drinks. At one point I had to stand up and flag one of them. I couldn’t really move from where I was sitting because I was up against a wall and we were cramped and it would have been hard to do so.
Besides the level of service not being up to the same standards as the Keg, I can say the food while good, just doesn’t have the same flare to it. It’s hard to describe… little things like the salads at the Keg are served cold… not frozen but cold. To me it seems like the servers are just more experienced at the Keg.
I keep comparing BR to the Keg I know but it’s because they are so alike. I had ordered the rib steak and it was very good. They don’t ask you to cut into it and say whether or not it was cooked to my satisfaction and it’s just those little things that separate BR from something that could be considered a different level of service.
To reiterate, I shouldn’t have to ask for drinks… it should be the other way around. Besides that the quality of Baton Rouge overall is decent and the service I would think is a more based on how each place is managed. This one in Woodbridge could use a little refining IMO.

Came here for a nice sit down dinner with the boyfriend. Ordered a steak and some wine. Great place to come by but for the price at times I think I’d much rather go someplace else like the Keg as the vibe at this location seemed more for an older crowd and my boyfriend and I are in the early to mid twenties range. No disrespect but there’s a level of maturity I guess when presenting oneself with a different generation of a crowd and their views; therefore I’d prefer going someplace with a similar age-​group attending. Who knows, maybe it was the time of day that we went?

We decided to celebrate Canada Day for lunch at Baton Rouge and left very happy. :) I decided to get steak frites, my mom got the grilled salmon salad, my sister the seared ahi tuna steak and my niece the kids’ chicken fingers (all pictures below). We also had the spinach dip as an app, but I don’t have a picture for it. However it was delicious!
My mom and sister absolutely loved their entrees and said they would order it again. In fact, they both asked for the lemon ginger dressing and we took some with us to go. As for my steak frites… It was an underwhelming piece of steak. It barely had any taste and I kept dipping it in the gravy sauce that came along with it and in the chipotle mayo. That is why I gave this review only 4 stars. I’m just very happy everyone else enjoyed their lunch.
The service was very good. I unfortunately cannot remember the girl’s name, I think it may have been Marcella or something close to that. Regardless, she was very nice and took great care of our table.
I would definitely come back for dinner here again! :)

Baton Rouge never disappoints, whether in Montréal or Toronto.
With three kids, from out of town, we wanted good quality and reliable fare. Filet mignon excellent, mouthwatering baked potato with the works, delicious Louisiana chicken salad. Kids liked their pasta though some steamed broccoli on the side would have been nice, but not available. Wine pricey but good selection.
Desert incredible, Baton Rouge chocolate cake super chocolatey, Key Lime pie with a graham cracker crust divine. Cappuccinos excellent.
Waiter’s timing was a bit off as far as serving adults before the kids?! And he didn’t ask us if we wanted coffee and dessert. But he did serve the kids their dessert first… Lol. He did acknowledge he was new, and was very accommodating overall.

Baton Rouge is one of my wife’s favorite places for ribs. As far as restaurant chains go, they are quite good and I would highly recommend them. The food is high quality and the service is spectacular. This, however is not the place to go if you are looking for a quiet evening as the restaurant is a bit loud. All in all, a good choice for a casual evening.

Visited last night with 2 friends.
The restaurant was NOT busy yet we were put in the bar. Not asked if that’s where we’d like to sit, but I guess they were trying to divide customers up between the staff.
I will admit, the bartender was attentive (refilled pop orders without having to be asked, confirmed with hostess a question we had about reservations on weekends (they now take them)…she was amazing.
Ordered Spinach Dip… theirs is still the best I’ve had.
Food seems to have gone south. I ordered Santa Fe chicken… vegetables on top were raw. Baked beans were downright awful (Flavourless with skin on them (meaning they sat out for too long), French fries were on the skimpy side and cold.
Friends who ordered the ribs loved them… and they looked amazing (they were the fall off the bone variety) but also mentioned their fries were cold.
In summary, food was just ok, service excellent.

This place is always busy… I find a little pricy but the best steak salad with chunks of blue cheese and dressing you will ever eat!
Highly recommend

Absolutely love this place, never had a bad experience and we eat here all the time!

Only order ribs here… they are the best. Restaurant is respectable and service is great.