Croft Music

I bought a $ 700 violin from Croft Music, when they were located in the downtown area, in 2002. When I purchased the violin, I was told that I would be able to trade in my violin for 100% of it’s worth, or they would buy my violin back from me at 75% of it’s worth. In November of 2011, I went to Croft Music’s new location on Portage avenue (inside of Second Encore) and wanted Croft Music to buy back my violin for the 75% that I was promised (which was also written on the bill).
I would like to also add that this violin has a Croft stamp on the inside of it, so there is no question on where this instrument originated from and the reason I wanted Croft to buy back my instrument is because I can no longer play the violin due to arthritis in my hands. Well, needless to say that they refused to buy my violin back because they stated they had an over abundance of violins at that time. The customer service rep. stated that I should put my violin on Kijiji and sell it myself. I’m angered, annoyed and frustrated that CROFT MUSIC would not honor their own buy back policy and urge anyone that plans on purchasing a violin from CROFT, that they know what they’re in for in the future. GOOD LUCK…