FREEDS is Fashion

My wife and I came in on a Sunday so I could pick up a suit. I’m 6’5 so it pretty hard for me to find clothing in my size. We were take care of very well and could not be more happy with the sales staff. I highly recommend this store and will buy there again.

Don’t trust online ordering. I placed an order, it was confirmed, and I was charged for the purchase. A day later, I was informed by customer service that they ‘unfortunately sold the last available item before my order was placed’. They offered that I should feel free to return to their website and place another order for another item… thanks, but no thanks! Get an inventory system that accurately displays your available items or figure out a way to get me what I purchased!

I cannot praise this place and their staff (especially Maureen) enough. If I could rate higher than five stars I would. I had been searching all around the Metro Detroit area as well as online for a pair of Adjustable Hunter Boots my wife really wanted for Christmas this year. I even had family and friends in California, Chicago and Florida looking for me and it was a no go. Everywhere was absolutely sold out.
They were so sold out in fact that backorders were set to be fulfilled in late February. I took a shot and called Freeds as they were a distributor based on Hunters website and lo and behold they had just got some in stock earlier that day. Initially I was going to have them ship them to me, but I didn’t want to take the chance that they wouldn’t get here in time so I paid for them over the phone and being the awesome hubby I am I set forth on an adventure to the great white north to pick them up.
Upon entering I spoke with Maureen and she seemed just as happy and excited as I was that I finally found a pair. Seriously, the stereotypes about Canadians being polite and friendly is spot on. Superb customer service by her and her colleague that was working in that department with her. While I was there I opted to throw them some more of my business by getting the socks that go with them even though I could find those most anywhere back in my home area. They went above and beyond for me so it was the least I could do.
Needless to say they will continue to get my business when it comes to buying higher end items either for myself or the misses.

This place is a dump and I don’t know how they stay open. Layout looks like it’s from the 90s and the sales staff are dressed like pimps from 2003.
It reminds me of those sleezy Italian suit stores that sell knockoff names like Armini and Verskucci.
The people who dress well in Windsor know that Freeds is not the place to go visit.
Their «sea of suits» looks like Moores.

worst place to shop in windsor. I am a professional and i walked in recently after my gym workout looking for a suit for a coming wedding. I was looking for a suit in the hi end suit area and a salesman approached me to direct me to the less expensive suit rack assuming i cant afford what i was looking at. I was very dissapointed with that judgemental mentality. Just because I looked a bit rough after the gym they think i cant afford an expensive suit. i will never walk in this place again.