Could not give 0 stars so i have to give 1, service was garbage, i ordered chicken wings and waited for an hour. Like literally an hour, manager told me they could not found my table but server told me there was a hold in the kitchen. Bunch of liers, place is filthy, i would not bring any kid here, dont come here and dont try their food, seriously, service was really really really bad!
Schelling Y.
Classificação do local: 1 Markham, Canada
If you have ever wanted to visit Hell on Earth, look no further than this location on a Saturday night. This place was one of the worst places I have ever experienced in my life. When you first enter, you get hit with a stench that just wouldn’t go away. This is when you realize that this is a big mistake. As you get closer and closer to the kids check, you see the attendant; an uninterested school kid who is probably counting the minutes until he is off work. They put a stamp on your hand with a number to indicate you child is yours and no one else. Once you enter, you are bombarded with a sea of children running around screaming, laughing, crying, and overall noisy. As you move forward, you start looking for a seat that isn’t too dirty or used. Its the luck of the draw. There are so many people, but not enough space. You walk through the crowd looking for you table sanctuary. Once you settle down, your kids starts showing signs of the craziness like all of the other children running around. «Dad, can we start?», «Dad, can we get tokens now?», «Uncle, where are my tokens?». Unhappily, you go to the order counter to buy tokens… OVERPRICED Tokens. Before you can even count the tokens to see if they are correct, the kids already grabbed them… and disappeared into the crowd. You stand there, asking yourself why you deserve this torture… and slowly walk back to your table sanctuary. When you enter their washroom, you get to see where some of the smell is coming from. Kids all over the place with accidents all over the ground. I was too afraid to enter the stalls. Thus, i couldn’t comment. All you see are kids coming in, doing their business, and then walking out… no hand washing or anything. I was afraid to even open the door. After an hour, I was at my limit. Constant screaming, running back and forth, tickets all over the place, and the constant nagging for more tokens and fighting over tokens had finally broken me. We grabbed our tickets, allowed the kids to pick out their junk from the«toy» counter and was finally on our way. As usual, the kids check was a joke. Washed may hands and the stamp was blurred. The guy just glanced at it as I was leaving. I don’t even feel that they were looking to check all the number. Overall…well, lets be polite and say I won’t be going back any time soon.
Phil D.
Classificação do local: 5 Toronto, Canada
Booked my sons 1st birthday at this location, the area is nice and spacious tons of games to play. There is a toddler zone which even my son had fun within. Met with Kais our party host who was fantastic brought all the food out on time no issues at all. End of the day all the kids were happy and the Adults had fun as well.
Julia N.
Classificação do local: 1 Sunnyvale, CA
Our first and last time here. The place was overcrowded, loud, stuffy and dirty. No proper playground. The place stunk so bad that my child asked to leave. If I could give it a zero, I would.
Heather K.
Classificação do local: 4 Toronto, Canada
I brought my almost 2 year old thinking he might be a little on the young side, but they had a cute little toddler zone with a little slide, rides and some games that were lower down. The musical show with the big electronic characters was a hit too. My son loved it! We’ll definitely be back. Most of the facility was nice & clean, but the washrooms were pretty gross. Don’t expect much in prizes, they’re pretty dinky, but didn’t make a difference to my little guy.
Arun P.
Classificação do local: 3 Toronto, Canada
This is mainly kids play place… But not a good place to have some food though ;-)