I used to have to go all the way down to the States to shop here, therefore, when I found out that they were branching out here in Vancouver, I was awesomely happy, however, quickly I was disappointed. If you’re looking for bath things like shower gels, soaps and bathbeads… this is not the place. The word«bath» in the title is a little misleading. This store is mostly lotions, regular and anti-bacterial, candles and air fresheners. Hence the confusion of the«bath and body works» title. They should name it «fragrant home works» The products are of decent quality, however, you can find something cheaper with the same ingredients. The scent library is amazing. Customer service is always friendly.