Ponyboy Vapes

Out of boredom owning a vape sounded like a good idea. Vapes in general were foreign to me. All I knew is that they helped people quit smoking and it looks bad ass doing tricks. But Matt, the owner, and one of the other Pony boys (I apologize for not remembering the name, Matt gave us his card) were quick to educate us on how they worked, the juice nicotine levels, cloud chasing events and eggplants
I don’t think I’ll be huffing and puffing clouds as big as these guys anytime soon but you can’t help but try My partner came here to buy one. I don’t own a vape yet but if I’m in the area this place will be the place I get it!!! Stay gold, Ponyboys. Stay gold!

Ah, Ponyboy. Where do I start?
I’ll start with the fact that the atmosphere (employees aside) is very nice. The lounge is a cool feature, albeit «man-​cave» like. The location is prime and very convenient and the store hours are excellent — I have stopped in there in the past when my usual shop was closed because Ponyboy is open later than most.
Unfortunately, I now avoid this store.
I find the customer service/​care is lacking — I went in there to buy a new unit and they told me the one they were gonna sell me was indestructible and when it broke a few weeks after the initial purchase, I had to buy an entirely new battery ($ 70) and was only rewarded with a free gel case. The unit was faulty and should have been replaced. This was strike one.
Upon visiting other vape shops in town, I came to the conclusion that Ponyboy has limited selection on their mods and one price for all their juices and no specials. Yes I will admit that their juices are absolutely wonderful and their flavour is glorious, however you can buy juices of the same quality for cheaper prices around town. There isn’t anything at Ponyboy that would keep me coming back. I always would leave there feeling ripped off. They were always trying to upsell, too. For example, you could go in knowing you wanted a 30W battery and they would try to tell you to buy the more expensive 50W and the matching head.
As a young woman, I was always talked down to, as if I didn’t know what I was talking about. It was something I could brush off as I left, but it always bothered me how my boyfriend and I would go in (my boyfriend doesn’t vape, but I do) and they would talk to my boyfriend rather than me. I am experienced and I am intelligent, but I always felt as if they thought I was stupid.
I was a loyal customer to Ponyboy until we went in there and were carded. No other vape shop in town has carded us, and we were at Ponyboy so often that it devastated us that we would be carded. Did the employees not recognize us and trust us as we trusted them? Something felt wrong when a place we had been to so many times suddenly didn’t believe that we were old enough to shop there. I understand the laws, but something has to be said for loyalty and trust.
The main employee, (Matt, I believe, although he never introduced himself — another thing left to be desired) is informative and can be helpful. He definitely knows his stuff and don’t worry — he’ll make sure you know that.
All in all, Ponyboy is okay. I won’t go back there due to the carding thing, but I do miss their flavours. Maybe if you’re a man you’ll have better luck than I did. If you’re looking to drop some money, go there for their juices but I wouldn’t recommend their mods.

Best Vape shop around, the guys here really know there stuff! If you need info about vaping go to Ponyboy.