Westside Pest Control, Ltd

Westside Pest Control is the Delta Force of exterminators. They came, they saw, they conquered. I had a serious carpenter ant situation. I went online to find reputable exterminators, and Westside received very strong reviews. I can confirm that sentiment. In my case, the ants had spread across the front interior walls of my house. Jeremy and his Westside team came within about 24 hours of my initial phone call, and they were methodical in their approach. They drilled and sprayed throughout the building envelope, and also threw in a treatment of the back portion of the house for free. That would be fine on its own, but the carpenter ants weren’t going to go without a fight. The ants were big, menacing, and had tenaciously dug themselves into various locations of rotting wood. It was possibly one of the more challenging insect battles on record. But on at least three separate occasions over a two-​week period, Westside came back (let me repeat, they came back) and continued to spray and use other techniques until the ants were gone. All of these repeat visits were without charge, and on each occasion Westside came within 24 to 48 hours after I called.
Frankly, it is rare to see such a high level of customer service in general, and certainly within Vancouver. You will find cheaper exterminators out there, I know from personal experience. But if you want results, quality workmanship, and fast response, Westside can’t be beat. I am ant free thanks to them. It’s a no brainer: if you have an insect issue, call Westside.

James Bazilio came today and sprayed a non toxic solution to exterminate a wasp nets located in my attic, I found him really professional and efficent.
I am glad I decided not to tackle this on my own :)
Thank you James

What a gem… this company gave excellent info by phone, set a price and arrived on time. Jason did a great job of explaining our wasp problem, their one year guarantee and what to expect in the next day or two. He professionally exterminated two nests, and we are thrilled to able to eat dinner on our deck again. Thanks so much Jason!
Pam Garton

Excellent service! Finally a pest control company that actually PICKS UP THE PHONE!!! They provided great service and I was very satisfied.

We have used Westside a few times and they have always been great. Courteous, professional, and on time. We have used them again today and as always very happy! James was great!

Amazing service.
Prompt courteous arrangements for a home visit/​inspection.
The agent/​technician was on-​time and focused. He offered many helpful suggestions. There was no pressure to upsell. He outlined the options and how to proceed.
The mice are gone but if they dare to return, I know whom I shall call!

We have always trusted the Westside team at our place. We seem to get our fair share of pests, like bees, critters, and the most annoying of all, mice!
There was a construction project across the street, and when that old abandoned house went down, guess where all the mice went? Yea…
Anyway, we tried to fix it ourselves with a bunch of Home Depot gidgets, and then we called in a large chain control provider (the «Chain»), who only seemed to use traps and a few poisons. The Chain was also difficult to get a hold of to re-​set the traps and such. Maybe it’s just me, but one visit every couple of months, with mice still running around, seems too long. The Chain person responsible for our place also kept changing.
So this finally brings our little story to Westside. What a difference! They set a schedule for when they would return. Not only was it relatively quick, they also kept to the schedule and showed up when they said they would. Westside also conducted a thorough inspection and found all the likely areas the mice were using to get in.
I also felt educated by Westside, who have always been very knowledgeable in explaining how those blasted critters work, how they move and how to use that knowledge to our critter-​expelling advantage. This isn’t just with mice, but also with bees, flies, etc. I feel like I can call Mike about anything pest-​related, and the different personnel who come like Jeremy, have always been professional and knowledgeable too.
I also felt I was taught how to avoid this problem in the future — moving garbage cans and other stuff further away from the house, etc. The Chain controller barely spoke to me; Westside on the other hand, actually gave me info I could use.
Most importantly, aside from the traps and poisons, at the end of the mice process, Westside went around our place and closed up all those darn holes the critters were using to get in. This service was vastly superior to the service from the Chain, and it didn’t cost anything extra.
They also guarantee exclusion for a certain period of time, and unfortunately for other pests, we have had to use that guarantee. I just appreciate that we were never given any hassle or grief in our attempt to redeem it. Just professional service, as always.
So all in all, I can confidently say Westside is our pest control company for life! I wish we didn’t need to give this designation to any company, but alas, pests are sometimes part and parcel with owning a place. I couldn’t recommend them more highly.

Very knowledgeable and up front. They explained that because we live in a townhouse, it was impossible to eradicate mice unless all adjoining units were controlled, so they could not give us the guarantee that they normally do. Oh well… We couldn’t ask all our neighbors to join in.
The technician took time to point out where the possible access points were, and where there were signs of mice activities. He then blocked all access points the best he could and set traps and poison stations where there were activities. We caught 1 mice with a trap within a few days. And at the first follow up, the technician found that the poison was eaten quite a bit. By the end of the 8 week program, we no longer saw traces of mice activities in our upper floor living areas, which was what we hoped to achieve. We now still see mice droppings in the first floor garage from time to time, but as they explained to us from the start, it was expected.

Great service, Scott solved our mouse issues very efficiently!

Called Westside Pest Control to take care of a huge wasp’s nest behind my building. From the time I spoke to Mike (he sent Jeremy) to the time Jeremy finished probably took about a half hour. When I called Mike and explained what the problem was, he said that Jeremy could be at my place in 15 minutes. Jeremy was at my place in less that 15 and he took a look at the problem. He said that I could go back in (since I had my baby with me) and he would call me on my cell once he was done. Sure enough, about 10 – 15 minutes later he called to tell me that he was done. I went back outside to take care of payment and Jeremy explained that it was a hornet’s nest (he also explained that they are more aggressive than wasps), and that he took the nest down and sprayed the area to prevent them from coming back. He also mentioned that there is a one year guarantee (not sure how you can guarantee it, but I’ll take it). He was very knowledgeable and nice. Although I’m hoping that I never have to deal with pests again, but if I do, I’ll be calling on these guys again for sure. Five stars all the way!

You don’t need to look any further for pest control. Mike sent Jeremy over just over an hour after I called him. I had a rat in my basement insulation. Jeremy promptly found it. cleaned up… and then went over the perimeter of my house and found a few areas where critter may have entered… and wired up the areas. Jeremy took the time to talk to me and explain things.
Westside cares about their business. Extremely professional and reasonable. I will only deal with them if I have any further «pest» issues!

I’m a contractor and I often use pest control people on jobs. I use westside because they are very professional competitively priced but above all they treat my customers right. It’s hard to find good honest hardworking people that know what they are doing. I found it at westside pest control.

Mike at Westside Pest Control is one of the best. Friendly, personable, KNOWLEDGEABLE, and trustworty, Mike will get the job done and done well. He is a green company and (as far as I know) only uses green products. He will source the issue, fix it, stop it from happening again, and in no time at all make you pest free once again! Now, if only he could do something about telemarketers too!