Venetian Blind Service Centre

Last year I spent DAYS trying to get my venetian blinds clean — slat by slat with a soapy sponge. Never again! I made an appointment with Venetian Blind Service to have all my blinds picked up and taken away for a professional clean. An employee named Navy arrived promptly on the day — and was the same person dispatched to bring them back, only 2 days later. He was cheerful, polite, quick and competent. I was very pleased with how clean my blinds looked and they even managed to restore the filthy cords to near-​white. You do have to pay considerably more for pick-​up and delivery, but it is labour intensive and one of the reasons I chose to give myself a vacation from this unpleasant job. I will definitely be hiring this company again.

Excellent Service & Set up

We recently purchased a new place and it appeared the Venetian blinds hadn’t ever been cleaned. Sticky residue that dust just clings to, and very yellowed strings.
We have wall to ceiling windows on a corner unit — so we dropped off about 15 tall blinds. They offered one day service if we required — we did not.
They were ready a week later, and everything looked like brand new. Even the dirty strings I thought would have to be replaced were immaculate. Everything came out well packed, easy to transport, and for under $ 250.
The only reason I don’t give them 5 stars was that we tried a couple times to reach them about the pick up. Everything else was perfect. I will definitely be back!

This company completely wasted my time. After chasing them down for a appointment (which should have been my first red flag) I was able to get a estimator to come and look at my windows. I spent over a hour with measurements and picking fabrics etc. It took well over 10 days to receive a estimate and it was only because I called numerous times to asking when I would receive it (another red flag). I was told they were still «working» on it after 10 days. Finally, it appeared and it was a total cost versus a break down per window. I asked them to send me the details per window so I could make a decision if I wanted to forgo a window as the estimate was overly high. I was ignored… And a week later I receive a email from Neil stating that they are just to busy to give me a break down and that perhaps I should find another company.
I had asked them how this is possible that they could not give me a break down as if I was to tell them to go ahead with the order they would have had to give the same information to the manufacture.
This company is very unprofessional and overpriced. I would not recommend at all!

If you’ve ever taken the time to wash your own venetian blinds you will understand it is a tedious job and most easily accomplished if you live in a house that has an outdoor space. For condo living this feat requires soaking in the bathtub, followed by some creativity to rig up a way to hang the blinds up to scrub them (I do this with a shower rod hung above the tub) then there’s rinsing followed by an undetermined amount of drying time before you can re-​hang the blinds.
Venetian Blind service center does this tedious job for you… and is inexpensive in my mind. For $ 17 I had a 4′ wide blind cleaned. If you drop off the blind by 9am it’ll be ready for pickup later in the day, if not a quick 24 hour turn around time. Had I washed and dried them myself I’m sure they’d still be drying!
I can honestly say that I will not likely ever waste my time washing my own venetian blinds ever.

Fast service and did a great job!

I don’t work for this company. Just a happy blind owner. These people provide full service and parts support at a very low price. Its not the lowest price but they are local and they fix my blinds quickly or sell me little inexpensive parts .
I have not had them install for me but they have made blinds to order and fixed my old blinds very cheerfully.

Most rude and unprofessional service I have ever experience not even mentioning the overpriced invoice!
Have I mention, that our company will never ever use them again …

The people at the Venetian Blinds Service Centre were super helpful and offered amazing service for my vintage wooden blinds. I had my blinds cleaned & restrung and when we learned that some of the bracket parts were no longer available the staff helped me find pieces to improvise the functionality. The end result is that my blinds look as good as new! I would strongly recommend this company to anyone looking for a great customer service and quality workmanship.

I called this company on Friday of last week and asked about pricing to put a new chain on vertical blinds. I am a Resident Manager and sometimes research for my residents. I was told it was $.75 a foot for the chain and $ 15.00 for labor. When I call the elderly lady back to tell her she asked me to arrange it. I called CJ back to give him her phone number he then told me that there would be a $ 50 service charge added. Again I called me resident and she approved the extra charge. She wanted it done as soon as possible so she asked that he call right away. I called CJ and asked him to call her as soon as possible. He said he would. He didn’t. I called him later in the afternoon and once again asked that he call her and he said he would. She never ever did hear from him, to this day. Terrible service and they deserve a D rating.

I’m sorry but these two five star reviews were actually written by the people that work there. I know because I used to work there myself.
There’s a reason this business has a ‘D’ rating with the Better Business Bureau!
The manager has yelled at and hung up on so many customers over the years that I’m amazed that this place is still in business.

The building we live in is over 20 years old so that dates the blinds. The other day one of the stems that holds the vertical blinds in place broke. This sent me around town in hunt for the old little plastic part in the hope that the whole unit didn’t need to be replaced. One place led to another, which led to the Venetian Blind Service Centre. Rather than giving me the familiar head shake and sorry they called over Roger who not only had a bin of the necessary parts, he was very helpful in sharing his knowledge of how to best fix the problem.
Good place with good people and prices.

We moved around a bunch of blinds and ended up needing brackets for them. Home Depot was hesitant, but they gave me the number for the Venetian Blind Service Center. They were friendly and helpful, and they are equipped for any kind of blind service you might need, from cleaning to re-​threading.