The Doctors Office

Convenient location with walk in option available. I have been lucky and never had to wait too long– half an hour was the longest but this is okay as even with my previous doctor, I sometimes had to wait half an hour for a scheduled appointment. Professional staff and the two doctors I have seen were very good.

This is a good place to get a family doctor as all of the doctors I have seen here are professional and courteous. They also make sure to look at your chart and ask questions to make sure that everything is updated or if there have been any changes since your last visit.
Dr. Cadesky is my family doctor and my family and I have been going to him for about 7 years. Dr. Macdonald is also very good, and I’ve seen him on occassion when my regular doctor is away.
It used to be easy to call on the same day to book an appointment with my doctor, but it has become more difficult to do so because of scheduling. I’ve had to come as a walk-​in on some occasions.
The office is clean and spacious, which is a huge plus for a walk-​in clinic. It is also conveniently located on the 99-​B line and close to the Broadway-​City Hall station. There is also meter parking on Broadway and the surrounding streets.
Receptionists can be hit and miss, but for the majority of the time, the staff are quite friendly and professional.

I’m astounded by the two negative reviews that I’ve read here and can only guess that the authors themselves are responsible for a lot of the issues they’ve encountered.
I’ve had a lot of trouble finding a GP who is accepting patients near where I live. I came across the Doctors’ Office (this is the correct spelling, to the person who wrote the original review) by accident one day when I was walking home from work. It is incredibly close to where I work, so it doesn’t get much better.
When I called them to find out if any of their GPs are accepting patients, I was happy to find that the answer was yes! I got a female doctor, which is what I wanted. The person who took my information on the phone was courteous, professional, organised, and good at her job. I made an appointment for a Meet and Greet with my new doctor.
The Meet and Greet appointment went well. The front desk staff again were courteous and professional. They are efficient and keep things moving along smoothly. And they, again, are very good at what they do. I find waiting in a doctor’s office, when I had the decency to arrive on time or early, to be very annoying and, in two appointments so far, I have never been kept waiting.
The doctor who accepted me as a patient has been phenomenal. She asks the right questions, is open to discussing options, and is non-​judgemental. She called me personally at home to give me some test results, which nearly floored me, as trying to get results from doctors is usually quite difficult.
I think this has got to be the ideal doctor’s office. They even have online booking. I would urge people to ignore these two negative rants, as I don’t believe that the staff in the clinic had anything to do with what was said.

Don’t go here if you need legitimate medical care. Impossible to reach by phone, even though they never seem too busy at the office. My physician was nice enough, and made referrals – neither of which came through after months of waiting, and with no follow-​up at all from this clinic or the physician. Seems almost like a fly-​by-​night operation.