Td Bank Financial Group

This branch is fantastic. Been dealing with them for years and years and couldn’t be happier. Great staff. Great customer service. Great products. Great hours. A 5 out of 5 (A+). I have another account at a credit union and the hours at that place are a joke, you have to engage the staff to get a conversation going and it just feels depressing when you walk in there. TD is just a million times better.

I like this bank.
Maybe it’s because I work in the area but it’s like my financial version of Cheers.
I go in and get a «Hi Eryn!» from multiple people behind the counter. They know me, they know my dog, and they’re friendly
There have been a couple tellers who have come and gone who are just straight up fake happy («Hi! How are you today?! That’s fabulous! I’m great myself! Really, I want to whip this bank stamp across the room, but I’m just effing peachy!») but you’re going to get those anywhere, no?
The business line is always fast (when you’re banking for a business) and they have treats for my dog, so he loves them as much as me. Anytime we’ve had issues they’ve resolved them very quickly, and have provided great customer service.
Always clean, love that that they have TV’s set up for big events (Olympics, World Cup etc.) and that they make an effort to know their customers.

Clean? Check!
Standard? Check!
I like TD’s. The forest green colour, the typically smiling clerks, the convenience of multiple locations, long and weekend hours. Basically the necessities one needs in a bank.
This was the first time I’d been to the Kerrisdale location. It’s convenient, there’s lots of street parking –although, driver be warned, the meter maids are vigilant in this neighbourhood. The one difference I noticed? Germs, germs, germs. The tellers were coughing and sneezing, and not into their elbows. I’m not really a germaphobe, and I still shudder to think of the airborne germs.
Saturday is a great day to go to the ATM, not the greatest to line up at the bank. It looked like lots were waiting for appointments but the line moved pretty quick, even at lunchtime. And with a shrug, that’s about all you can ask for in a bank… or should I ask the money gods for a no interest loan –hardy-​har-​har.