Greig Associates X-Ray Ultrasound Mammography & Bone

I have been here for diagnostic ultrasounds twice (and thankfully okay both times). Once you’re in the ultrasound room it’s fine, the rooms are clean and the technicians I’ve had were both competent and kind. The waiting room is a bit of a zoo though, and you can expect to wait well past your appointment time — I waited at least 45 minutes on my last visit. I am sympathetic to the fact that sometimes places run behind schedule because of urgent cases or unexpected findings, but it’s super uncomfortable (painful even) to wait that long when you’re told to come in with a full bladder.

Infinite wait time, have a scheduled appointment buy waited 30 mins… I guess the only reason they are still in business is the doctors referral… Will avoid this place next time

I know here in Canada medical check up is free, so many people would tell me not to complain. But I had two pregnancy experiences in Hong Kong and my Dr would:
1. Do everything in his clinic, I didn’t have to run to million places. And so I only go to medical checkup once a month, not once a month to the Dr and then being given a piece of paper to go here and there afterwards in that month.
2. Do ultrasound in his clinic, never once told me because my kids were there he couldn’t concentrate. In fact he was communicating the whole time.
3. Do the ultrasound and know his machine, not just some technicians, who didn’t even turn up the volume to listen to heartbeats and told me because she was distracted she couldnt hear.
4. Ask me to wait a little while, not to reschedule when my bladder is not full enough for the ultrasound. I had to go in at 7:30am, just woke up an hour before that how could I get two hours of liquid in my bladder?
5. Communicate facts without an attitude, not complaining in front of me the whole visit because he couldn’t see clearly through the ultrasound. She could have told me to move around and try again because of the baby’s position.
6. Welcome my entire family into his office, not complaining about me not hiring a babysitter. He never gave me any hard feelings.

Dear expecting moms, do not book ultrasound at this place. I feel Very disappointed. I have been there for my pregnancy ultrasounds, however, yesterday I had the worst experience ever. Some of the technician seems to be unexperienced, these place has a ridiculous policy by not allowing your partner being part of the ultrasound. The technician requested him to stay outside and that he would be called after the measurements were done. when they are doing the ultrasound, they do not let you see the screen because it is also part of the clinic policy! This is so discriminatory! I go with my husband to my doctors appointments and ultrasounds, because he is part of our life. We are having a baby together. I feel very sad, uncomfortable and disappointed. I will never book an appointment at that place.

I was here for a pelvic ultrasound for the first time ever. Originally the technician who was going to do my ultrasound was very nice, but because I didn’t drink enough water I was sent back to the waiting room to drink a little more water and wait 20mins.
About 5 – 10 mins later another technician came up to me rudely and asked if my bladder was full, so I honestly told her that I don’t think I was there yet. She then rudely directed me to drink more water so I asked her if they had a water machine and she told me to use the bathroom. I think she was the owner of the clinic as her photo is on the homepage of the website. I was very disappointed as she was very rude. It was my first ultrasound ever and clearly didn’t realize how full my bladder needed to be.
The fact that I had to drink more water may have set the schedules back but I don’t think there was a need to be so rude about it. She could’ve offered me to reschedule, I would’ve been fine with that. If she was the technician examining me, I can almost guarantee that I will not be a returning patient. I do not tolerate rude service. I expected much more from someone who owns and runs a clinic of that size.
Thankfully when my bladder was full, another technician came to me and was very nice. I had no problems with the rest of the staff at this clinic, but she would’ve been the reason I don’t come back. If you choose to work in a medical field where everyone is already stressed out about results, you should have the patience to deal with simple situations.

I’m not sure why Greig and Associates have gotten such low reviews but my experience doing my 20 week ultrasound was great. The facility looks newly renovated. The reception was very quick to register me in and for the most part, the appointment was only about 5 mins late to start.
The ultrasound technician was very kind and friendly. Knowing that I had a full bladder, she let me go to the washroom shortly after doing the part that required the full bladder. So I was comfortable for the rest of the ultrasound. She was very kind and let me know throughout the ultrasound that everything was looking good.
And when they brought my husband in to view the baby with me, she explained what we were looking at and let us really have a good look at our baby! She was thorough and very warm and friendly.
Overall, I think the experience was great. We got a print out with 4 pictures of our little babe. I actually think the paper print out is great because it won’t fade over time like the other glossy paper print outs you may get at other ultrasounds, and can be laminated if you want.

Had to get an x ray of my knee and went in on Saturday morning and gave my name and doctor scrip. Sat down and less than 10 mins later was called in. X ray tech was not the friendliest by any mean but was efficient about getting the x rays taken. Was done in 10 minutes which is great as I had enough of medical appointments today.

I had both my fetal dating ultrasound (7 weeks) and my Nuchal translucency ultrasound (12weeks) at Greig. On both occasions, the staff were very efficient and friendly. The first one I was in and out in 30 min total including getting my pictures. The NT exam (same time of day) I waited almost 45 min to get in (while desperate to pee) and the scan took much longer but in the end the picture was much better of course, so worth the wait.
The clinic itself is rather old and grungy but can’t be helped I suppose. My 20 wk ultrasound is at BC women’s which will give me something to compare Greig to. I hear they charge for pics there but maybe it’s better quality? At Greig it is just a paper photocopy picture but everyone still liked it!

My experience was awful at Greig Associates several months ago. If you are a highly sensitive individual such as myself, this may not be a good match for you. I was having a pelvic ultrasound. The ultrasound tech completely freaked me out by making me think she was seeing bad things and then telling me she could not tell me what they were (that only a doctor could do so). If you can’t tell me what they were have the sense not to mention them. In addition the toilet was backed up and washroom not clean which does not instill a lot of confidence. Fortunately for my follow up I was able to switch to St. Paul’s hospital and it was SO much better. I am sure it depends on the tech that you see but there is no way I am ever going back there.

Extremly rude service over the phone did not give any good feeling about this place. I will never use their services again.

I’m surprised with myself for not consulting Unilocal for this place; I trusted my doctors recommendation when making my appointment for my 20 week detailed ultrasound. Hindsight is ²⁰⁄₂₀
As others Unilocalers have mentioned the setup is very much like a deli counter regardless of the fact that you’ve made an appt and your bladder is about to burst.
On the wall is now a sign stating the family members for obstetrical ultrasound will have to wait until later as their presence may cause a distraction to the technician.
My guess is talking to the client and showing them the screen is also a distraction.
After 30 mins of uncomfortable and sometimes painful prodding the tech called my husband in and showed us the blue that is our baby and told us the gender.
Nothing we were able to see actually confirms the gender. I was shocked not to even hear the heartbeat; only saw the flutter of it beating. After I asked to know the heart rate, the tech went to a different screen to tell me.
After all was said and done the tech said she was going to get some photos for us. After waiting 15 mins she returned with huge 8.5×11″ blurry pics printed on regular paper. Really makes this highly anticipated u/​s less special.
I wish I had gone to BC Women’s.

These reviews are all for fetal ultrasound. Greig is a full service radiology lab.
In 2004, I found a lump in my breast. Within two hours, I had a diagnostic mammo, an ultrasound, and two biopsies — all on a rush and on the Friday afternoon before a long weekend. The samples were then sent by rush courier to the Cancer Agency.
This urgent action saved my life. I had five (!) tumours, one in the breast, four in the lymph nodes in my arm. Surgery, chemo, radiation, and continued monitoring from Greig has increased my survival time.
While expectant parents are viewing the new life they have created, down the hallway others are fighting for their lives. Just a thought for when your appointment might be delayed.
Greig and Associates, located on Victoria Drive at 42^nd, is the lab of choice for many breast cancer patients and survivors.

ok. so my second time actually making it in for an appointment, and i’m much more satisfied. i didn’t want to come back but my doctor wanted me to come here or to their burnaby location. sigh!
but! happy surprise! the ladies at the front counter were helpful and efficient and friendly. they were running «10 minutes» behind which was actually 25, but i was grateful that i could release some of my bladder before my ultrasound ’cause GOODNESS it’s hard to hold so much water for more than 2 hours! when i saw my tech, she said i could release everything which was even more amazing. so who knows.
i really appreciated how my tech told me what she was checking for and assured me that things were looking good. after all the measurements were done, my partner was invited in so we could see if our baby would show us its sex. (she did, after i jumped around a lot and did a headstand. hehe) we got to hear her heartbeat too.
we had 4 pictures printed onto a sheet of paper which was so nice to have to take home. they have 3D and 4D ultrasounds here too, that include videos and online photos to share, but not sure that we’ll go for that.
thank you, greig, for helping this special moment work out as well as it did!

I was really surprised at all of the negative reviews on this place… my visit couldn’t have gone better. I was in for an «dating» ultrasound and had drunk a liter of water beforehand (as per the instructions they give you) and was so near-​to bursting I was in actual physical pain. Although it was very busy, they run like a well oiled machine and actually got me in 20 minutes ahead of schedule! (which as any pregnant woman will tell you is a mercy of the kindest nature). My tech was fantastic, I had gone in there with the expectation that she wouldn’t tell me anything and I would have to just endure the scan and wait for my next doctor visit to get the results.
It was exactly the opposite. She was very knowledgeable and put me at total ease. She told me that everything looked great and was where it was supposed to be, told me how far along I was and how big the baby was. Although my husband had to wait in the lobby for the initial exam, as soon as she was finished, she called him in and we both got to see the baby for the first time together. She showed us where it was, and told us what the heartrate was and printed out a black and white picture of the little thing. The bathroom was directly across from the exam room too, so I was able to make a mad dash for it as soon as the consult was over.
I can’t think of a single way they could have made this visit a better experience. I’m super impressed all the way across the board with this place.

Incredibly rude service. I am a very friendly person and the woman/​girl who I made an appointment with actually hung up on me. She wouldn’t answer any questions, it was like trying to talk to brick. Obviously the employees here are not happy nor do they care about the people that are coming there for help at a potentially difficult time in their lives.

went here during my second pregnancy. not only would they not reveal the gender of my child (st. paul’s let me know i was having a boy during my first pregnancy’s 20 week ultrasound), but they got very abrupt and rude when i asked. i didn’t even have time to voice my displeasure and i was treated like i was unreasonable for wanting to know. having had no warning that even asking about the gender was a problem, i felt ambushed and chastised… totally ruined what should have been a happy and exciting first look at my 2^nd child.

I also went to get an ultrasound here, and had no problems what so ever. They were very professional and my doctor seemed happy with the images.
I had an appointment and only waited about 5 minutes.
Note– the technician does leave the room for about 5 – 10 minutes, and asks you to wait there. Don’t be alarmed. They are just going to check that the images are clear enough, so that you don’t have to go back another day (this was not made clear to me before hand, she just said «wait here, I’ll be right back», so I was a bit worried, but when she came back she told me that she had been to check the quality of the images). But aside from that I had a perfectly fine experience here.
True– they were not «super friendly», but they WERE very professional and very focused on what they were doing– and when I’m having medical test done, I prefer my technician to be focused rather than chatty! ;-)

Konachan Talulah (f) Koan Chase (m)
Today we went for an ultrasound.
At 8AM the office was already busy, a hub of activity.
We took our number and after about 5 minutes we were admitted by a bubbly cute woman. I asked if I would be able to go in with my wife. She replied that the first 15 minutes of the exam she would be alone and that the technician would get me to see the ultrasound of our baby.
My wife was called in as I sat in the waiting room. I watched how the office flowed and sensed what it felt like in the space. It was quite relaxed, yet people were moving in and out of the exam rooms.
About 10 minutes later I was called in. The technician was lovely.
Our baby waved to us and was doing yoga. Sun Salutation I think.
g

I wish i could use no stars.
Let’s start with the deli-​counter esque take a number system to check in for your appointment. Just what one wants to see. After taking a number and waiting 5 minutes (the place was not busy — are there that many people coming in and out that a number system is important?) we meet the first person at the front desk. Awful, rude, and generally ignorant of anything happening in the waiting room. So that is a great way to start your appointment.
So when you make an appointment, it means a chunk if time has been set aside for you, but not at this place. we waited 30 minutes, in addition to the requested showing up early. Also, for those of you going for an ultrasound and need full bladders, there is no water fountain there. When enquiring about it, «you may use the faucet in the bathroom» is the standard reply, and maybe if they like you, you might get a dixie cup! After waiting the total 45 minutes, (30 minute waiting + 15 show up early time as requested), my wife can finally have the ultrasound, but no one else can go. NO ONE! what kind of ridiculous policy is this??? So my wife must go alone.
I’m waiting to hear from someone about my wife. Anything could be going on at this place. ANYTHING! I ask the front desk if I can be with my wife yet? oh the stares and curt answers I received. It’s as if I trying to rob the place! Still waiting finally my wife says I can join her. She relates to me that it is Grieg’s policy not to reveal the gender of the fetus, but only in a report to your doctor! WHAT! really, why did I come here?! that was the whole point! really! What policy is this! not posted anywhere or written anywhere or said at any time until my wife specifically asked for the gender. So that’s just great. My wife also relates to me the technician ignored her would not let her see the picture of the fetus until I came. Truly, my dog has received better service for an ultrasound. Even then as I was there, the technician was cold, utilitarian and not very useful. We received 4 pictures on a plain piece of paper, which although nice, were given to us with such hostility.
Upon exiting, we spoke with the front desk again. We tried to let them know that they need to make their two strange policies public, but we were met with two things; more indifference and continuous thrust of a printed form in our direction that described their policy. Why would I want it now, after the fact? At some point the front desk asked «What more can I do?» Just assure me that the report will get to my doctor today or the next day. Show me it is happening maybe. By the way, they still use a «fax» so that’s curious.
So all in all, truly awful time, with some truly awful people. Do not go here. They certainly took what would be a wonderful moment and found every way possible to ruin it. The END.

I will not recommend to go to Graig and Associate for an ultrasound!
My husband waited in the lobby almost all time. The person wasn’t
friendly. She took the measures but didnt show me the screen and didnt speak at all. Even when I was asking questions…
She disappeared for 20 minutes telling me that she was going
to see the radiologist so I imagined everything and it was so long
that I get worried.
My husband came back with her. She ended by showing us the baby for 2 minutes. She gave us a ridiculous picture that is not larger than a business card… So don’t go to Graig and Associate !!
We went the first time at St Paul hospital and it was awesome!
But our baby is in good health and active! He is perfectly formed and
must now grow for the next 4 months… So we are happy and it is the
principal!