Enviro Roofing & WaterProofing

I hired M.L. Enviro to waterproof and texture surface the two north facing decks on my East Vancouver home and paid a cash deposit of $ 750.00.
From the start the crew and the owner (Mauricio) seemed very disorganized (no broom, no towels, no poly, ect.) The crew seemed to be very inexperienced and trying to learn on the job without much guidance. The crew made a huge mess in every location. We have glue and flecks all over the black aluminum railing (this railing is new) which do not come off. The crew spread flecks all over the side of the house as much as 12 inches above the deck surface. These flecks do not come off. They spilt or walked through solvent and then onto my painted cedar stairs, stripping the paint off of every stair. They put on shoes covered in adhesive while standing on my front deck and spread adhesive and flecks all over the front entrance.
They made mistake after mistake:
— wrong colour on the top deck (see picture)
— spread adhesive and flecks onto the railing (see picture)
— spread adhesive and flecks onto the side of house (see picture)
— product looks nothing like the sample (see picture)
— decks not water proofed (see picture)
— product very thin compared to sample (see picture)
— mess in the yard and shed took 4 hours to clean up after Maurizio had already said he was coming (waited 3 extra days without a call)
— flecks coming off of both decks (Maurizio says to fix in the Spring) In the Spring? We live in this house and use those decks. (According to him this was suppose to take a couple of days not months)
— yard and house and fence and flashing and BBQ cover have the flecks all over them
— many large spots with no coverage of any material (nothing like the sample)
— seams on main floor deck filed with material then adhesive applied and then texture leaving very high ridges on every seam (stops water from flowing off deck)
— flashing on main floor deck not sealed
— flashing on main floor deck applied so high and then application on top even higher that decks now pool water ½ inch deep
— water pooling on top deck due to uneven texture application
— flashing adhesive on top deck disturbed by the heat torch used has now caused the flashing to lift and pooled water to drain under the flashing and has caused water damage on the main floor
When I brought these concerns to the owner, he said «you are overreacting can’t work with people like this»
The job that was done was incompetent and unprofessional. Then the owner accused me in text message of starting the job too late in the season (How would I know if it was too late?) and then that I wanted the job done cheap when all I asked him after I receive the quote was whether he could do a cash price, which he agreed to before the job was started.
My yard still has a pile of garbage that I had to collect a month later (see picture)
To correct the mistakes that have been made by M. L Enviro and the damage done by their poor craftsmanship I’m going to have to spend either thousands of dollars or tons of my own hours.
I told the owner that I wanted a full refund of the deposit. (Which won’t even get close to the professional removal and cleanup costs) He responded that the money was already spent.
Do not hire this company for anything!!!

ML Enviro Roofing & Waterproofing is one of BC’s premier Roofing and waterproofing Companies and recommend it to anyone needing their services. They have a 15 year warranty on their services and are fully insured, BBB accredited and 100% dependable!
Don’t get caught in the rain!!! Let these guys help you out!