Cupcakes On Broadway

Was walking past one day and felt compelled to enter because 1) the storefront was just precious 2) I hadn’t had a cupcake since last September. But unfortunately for this spot, that cupcake was from Sprinkles: home of the best cupcakes. Cupcakes On Broadway (which I will now refer to as COB) was at a disadvantage right off the bat.
I’d consumed a giant lunch beforehand, but that didn’t mean my dessert stomach wasn’t still itching for more. I initially was going to get a single cupcake, but because of the options I was feeling a bit stuck and couldn’t decide between them all. Then I noticed the pricing. Oh, 4 cupcakes are only $ 14? That’s not too bad. But then the girl behind the counter mentioned that if I bought 5 I’d get the 6^th one for free.
I left COB with half a dozen cupcakes. I have no shame. I can’t remember the exact names of the cupcakes but they were an earl grey (monthly special), caramel, red velvet, mint chocolate, something lemon, and something strawberry. I would check the names of these on the website, but I’m pretty sure it isn’t updated regularly as some items are missing/don’t match.
Now, I didn’t eat these immediately, I wound up bringing them back to my place and sticking them in the fridge (which the girl behind the counter recommended). That evening I had the earl grey and the strawberry. Wasn’t a fan of either of them. The frosting was grainy and far too sweet. Plus the ratio was all off! Way too much frosting on too little cake. Speaking of cake. Dry, dense, and flavorless. I was NOT pleased. The next morning I pulled out the lemon. Was a bit better. And I mean a BIT. The frosting and cake actually had flavor. Unfortunately all other issues still stood. Later than day I had the caramel. Meh. The caramel center could hardly be called caramel and the chocolate cake tasted cheap. I’ve still got the mint chocolate and the red velvet left, but I think I’ll either be tossing them or giving them as a «gift».
I’m sure you’re surprised as to how this place is getting two stars as opposed to one. Despite the components of the cupcakes being pretty bad I still found myself finishing each one I started. Which means there’s something (which I cannot place) that keeps making me want to eat them.

This place is just too expensive for what it does. A single solitary cupcake should not cost $ 3.50. But oh my god, the red velvet, the caramella, the mint condition! Agghhh! Gimmie!

Just down the block from Tera V so if you’re craving cupcakes after burger and fries it’s just a couple doors down :) Best way to end a healthy meal.
Gluten friendly cupcakes available but not safe for celiacs! They’re pretty slow at this location because they usually only have one person at the front… so when they’re already helping someone or taking a large order you can be waiting a lil while…
They usually have a good selection but the gluten friendly ones go pretty fast, if you’re there later in the evening most of the time they’re already gone.
Cupcakes are on the sweeter side and have a very generous portion of frosting so if you’re diabetic this is not the place for you. If you want to become diabetic this is the place for you! Always have a special flavour and most of the time it’s a hit, for me anyway. Today was French toast :) can’t go wrong with French toast with buttercream frosting and maple syrup.

I used to loooove cupcakes! I am a celiac and their gluten free cupcakes would really hit the spot when I had a sugar craving. However, recently when I’ve attempted to get a cupcake they have the «gluten friendly» cupcakes on the same display plate as the regular cupcakes! Unbelievable. Clearly they do not actually care about keeping their products away from cross contamination. I’ve experienced this many times and will no longer be wasting my time with them.

World’s Best Cupcakes — For Real !!!

I went in around 7 last night and was impressed to see how many options were still available. Forgive me for not remembering the names, but my boyfriend and I shared one with marble cake and chocolate icing and one with coconut cake and coconut buttercream. The chocolate one was good enough, a little dry, nothing special. The coconut one however probably made the list of top ten desserts I’ve ever eaten. The cake was moist and not to sweet but still flavorful. The buttercream was impeccable. I’ll definitely be back just for these.

WHY NO RED VELVET CUPCAKES AT THIS LOCATION… EVER?!
Overall the concept of cupcakes is great. Unfortunately this location fails to deliver.
I like to treat myself every once in a while and my favourite treat just so happens to be red velvet cake. I live in Kits and when I’m in the mood I will stop by Cupcakes to pick up a red velvet cupcake. Only for the last few weeks– almost a month now — every single time I stop by, afternoon or night they are always out of red velvet cupcakes. Does it not occur to this location to I dunno… MAKE MORE CUPCAKES?! It seems like a simple business practice to me. «Hey we seem to always sell out of red velvet cupcakes… like every day… maybe we should bake a just a few more! »
Plus I’m not sure why they don’t invest in cloches to cover the cupcakes. When do you happen to buy one that’s been sitting out all day exposed to the air its dry and very disappointing.
I am not surprised by the low rating on here and similar complaints of dry cupcakes. Which is upsetting because when you do have a cupcake from here that’s fresh– its 100% worth the calories and the cost.

Yum! What’s not to like about a moist chocolate cupcake with a caramel centre and caramel icing. Two of my favourite flavours combined.
And the Great Pumpkin cupcake delicious, great Fall flavour. But you can only it get it until the end of the month.

I only come here to get a cupcake when I am with friends. Before they franchised they used to be one of the best stores for cupcakes and also aesthetically pleasing. I love the color scheme and they have their branding down packed, however, the prices are $$ for the quality of ingredients and their batter needs improvement. Most times my cupcakes are dry. The frosting tastes nothing like buttercream. I know what buttercream tastes like as I bake cupcakes as a hobby. I have the similar sentiments over this and the Oakridge one.

5 stars for the marketing and the branding.
4 stars for the appearance of the cupcake.
1 star for the actual taste of the cupcake.
Which brings us to a weighted average of around 2 stars (taste is weighted more, duh).
I am currently sitting beside a box of assorted cupcakes and having already eaten my favourite flavour, red velvet, I am reluctant to touch the rest.
What? There are cupcakes in front of me and I’m RELUCTANT to stuff my face?
That’s how bad these cupcakes are. I’ve had the other flavours before in the past, but I keep coming back hoping that perhaps I remembered them to be worse than they actually are. They aren’t. They’re worse than I remember.
Red velvet is my favourite flavour of all time. It’s really simple. Just use cream cheese in the icing and you’ve already won half the battle.
What went wrong with the red velvet is what is wrong with all of their cupcakes. It tastes artificial and the consistency is dry and just… wrong. It tastes and feels wrong. I feel like I might’ve accidentally eaten a plastic toy cupcake or something because that’s how gross it tastes.
Let this review be a reminder for me that I remembered correctly. These cupcakes suck.

The cupcakes are good. Let’s get that out of the way. But the cupcakes are not great so they are overpriced!
The service is generally poor. Several times I’ve come in to see the owner chatting with someone about the store, then there’s 2 or so people in the back not baking but looking stressed and busy like they’re in the middle of something.
Oh, did I mention there’s only one young girl trying to help the 4 to 6 people waiting to make a purchase. Seriously drop what you’re doing and help the people who want to pay you for your product. You know, customer service! A lot of stores start doing well, get a little TV time that no one watches then ignore the fundamentals which is serving the customer standing right in front of you. Then they wonder when their sales fall, hmm, but we spent so much time picking the right colours and hey I got us on TV, what happened?!

It’s not as excellent as some people say, nor is it as horrible.
It’s mediocre and for the price you pay it’s not that good because making those cupcakes doesn’t take any extra special skills. but then it’s in Kits so the price part is true for everything there =)
If you are craving for a cupcake go!
If you have tried enough cupcakes and know the difference between mediocre and excellent, than you will be a bit disappointed =)

Just disgusting cupcakes.

Honestly I am surprised this place is still around, I was silently praying for its demise ages ago and it still has not left my neighbourhood. The cupcakes always were horrible, I always feel bad for the people leaving the store. Wasting so much money on something that they could have easily made at home. They also have stalls at the Richmond Night Market and they had one at the Christmas Market, every time I see them I just can’t help but walk away.
The only good memory I have of the place is a friends birthday cake was from here and it was actually really good. But the cupcakes before and after that time have all been mediocre at best and way too expensive. I am glad that Unilocal can see that.
Also just by creeping their website apparently they are getting a third season of their show? How is this allowed! The owners so annoying and the show has next to no plot. Woman’s Network needs to step it up and shouldn’t be paying them to tape their mediocre boring lives.

I’ve been here a few years back, went back after purchasing a groupon. Went in as soon as the shop was open, I literally was the first one in once she unlocked the door.
They were no where nearly as friendly as I first remembered the shop being. The cakes have gotten more expensive and the cupcakes are still a sure recipe for diabetes. I still love all their novelty items they sell. The shop is still as bright, pink and welcoming as it once was, but the staff aren’t the same. Robson store still seems to be the friendliest store. I guess I will wait for mini mondays. Easier doses to swallow. :)

One thing I can really get behind is a good cupcake. Cupcakes can be great in that they’re a nice little way to satisfy your sweet tooth, without having to buy a whole cake, but small enough that you don’t feel too guilty having a treat. Although, Cupcakes can offer some pretty tasty flavours of cupcakes, the quality at this location can be a bit hit or miss and for this the price of the cupcakes isn’t justified.
Nestled in with the Broadway shops in Kitsilano, Cupcakes stands out with it’s bright pink and brown awning along with large windows to let you look in and see the cupcakes contained within the shop. When you first enter the shop, you’ll be enveloped in a cloud of buttercream and cake aroma. Stepping inside a little further, you’ll see the assortment of cupcakes for sale on display, positioned neatly on pedestals to show them off. The cupcakes always look professionally made, being nice and neat, ready to be eaten.
However, as mentioned earlier, although the cupcakes flavours sound great in theory (i.e. lemon drop, vanilla cake and icing, double chocolate, cookies and cream, and more), the execution can be lacking. Most of the time the cupcakes are pretty good, with a good icing to cake ratio. However, on more than one occasion the cupcake is on the dry side (both the cake and/​or icing), oily or just doesn’t have much flavour. When each cupcake is costing $ 3.50, 12 cupcakes for $ 31, or 12 mini-​cupcakes for $ 14, I would expect them the be next to perfect. A whole cake or pie will cost $ 14 as many stores and will provide more dessert, so not being pretty darn good is almost unacceptable. Also, Cupcakes is great to go to if you go something during the normal 9am-​5pm working day. However, if you go in the last 30 minutes that they’re open, the selection of cupcakes can be slim.
As a result of all these things, Cupcakes is an alright place, but just realize you are taking a bit of a chance when you buy a treat.

I am all about giving places a fair shake.
Mediocre cupcakes? Passable.
But misleading customers? Unacceptable.
My friend who worked at this location recently let me on their deep, dark secret:
Contrary to their website’s guarantee, they bake everything the night before, NOT fresh daily!
Since I’ve been the beneficiary of many a free cupcake, I’ve basically tried all the varieties.
Dry texture aside, the cupcakes are across the board, anemic in flavour.
The frosting is 100% show, 0% body.
Overwhipped & sickenly sweet, it doesn’t even begin to cover up what isn’t right underneath.
For a cupcake-​only bakery that is charging a premium for their products, they don’t even come close to touching the gourmet standards set by our American neighbours.
I’d rather get my fix at Whole Foods…
at least they have moist cupcakes made with superior ingredients for ½ the price!

I have a sweet tooth and I have been willing to overlook a lot just to get that fix, but there is just too much wrong with this place to get over.
I have been here a few times and each time the service has been mediocre at best. This last time I paid in cash and they didn’t have change, so I received no change after giving them $ 10 for $ 6 worth of cupcakes. They offered to give me a small cupcake for «free», but I turned it down.
Now, onto the cupcakes: they aren’t great. The flavors give the appearance of being developed and tasty, but the cupcakes are not good. The icing is too sugary and there is too much on each cake. The cakes are dry and unappetizing.
The concept of this shop appeals to me and the branding is amazing, but they should spend more time on baking and less time on making t-​shirts with their logo on them.

Mediocre cupcakes that are overpriced. You could probably find a better cupcake at your local grocery store. Just because the store and cupcakes look fancy and cute doesn’t mean the cupcakes taste lovely.
Has anyone ever seen the reality show cupcakes based on the entrepreneurs that started up this chain? Seriously annoying. And that’s an understatement. That show gets 0 stars.

Friendly service, and fine, not great, cupcakes. I always like baked good places that have day-​olds, which they do, although I don’t like that you have to buy a dozen minis, I believe, or 6 regular sized cupcakes. I understand they want to get rid of the old stuff, but that’s just too many.
I tried a few mini varieties. I was pretty impressed that all of them were on the moist side, as it’s pretty easy for minis to dry out (I did get them early in the day, though). The red velvet and the dulchelecious were all right but the cake was a bit insubstantial and too fluffy. The sweet 16 and chocolate were more dense, which I preferred. The chocolate was actually quite chocolatey and verging on bitter. I don’t really think I would choose to have them again, but the place is kind of fun.