Coast Coal Harbour Hotel

You gotta be kidding me. Our room was the most fabulous room I ever remember staying in! When we arrived, we were greeted by a friendly staff. Being that it was the end of October, there were plenty of rooms available. I asked if we could upgrade to a nicer room and for $ 30 Canadian dollars, my wish was granted! The room was on the 20^th floor, was a corner room, and two of the walls were windows! What a view! There were two chairs with ottomans placed strategically do we could enjoy the tv and also see the gorgeous views of Vancouver around us. The amenities were «Earth» brand which I never heard of but found to be awesome. The king bed was so comfy and this room had tons of closet space not to mention a large bathroom which is always welcome. We didn’t try the hotel restaurant because there were so many others we wanted to try in Vancouver but we did stop in and everyone was kind! My only gripe (and no stars removed for this!) was that the «Earth» amenities in our room were giant and the hotel refilled the bottles. I wanted to take a remembrance of this product home, but couldn’t. There was a sign in the bathroom indicating that I could purchase the products from the hotel desk staff, but I would have preferred smaller amenities and fresh bottles. These could have been used for gosh knows how long. Great stay! Will definitely be back when in Vancouver!

Great location downtown, within walking distance to a lot of great places. Would have been nice if they could have done a bit more for the platinum guests, which was disappointing. Staff was decent, but nothing great. Overall, not the best Coast hotel I’ve stayed at.

Very nice and clean hotel! Ended up getting our room upgraded for free and got the best room possible! (in my eyes) It was on the top floor overlooking part of the city and the harbor, wonderful view. Friendly staff, I will definitely want to return and stay there.

the service is very bad, if not lacking altogether.
there was no side table and lamp beside one of the beds. when we asked repeatedly for a table and lamp we were given the run around. we were told that «they wanted to keep the rooms open!!»
finally, a desk clerk had a chair sent up to our room on which we placed on of the desk lamps ourselves.
this is another small thing, but telling, no soap dish so we improvised again ourselves, and this is a first class hotel and not cheap!
there are better places to stay.

Very friendly staff.
Good gym for a hotel, lots of machines and dumbells.
Small pool, but warm and big enough for a quick relaxing dip.
Nice clean rooms, half of them with views of the sea.

Went here because of Unilocal reviews and was sorely disappointed! Starting from check in, it was slow even though we were the only ones there. The two front desk ppl were just talking and slowly walked (kept talking to each other about useless stuff) to the counter like I was bothering them. Okayyyyyyy. And charged us extra for one more person. I forgot to add a person on my final
reservations but when I tried it with one more extra person there wasn’t a charge so I thought no big deal. (I know I know in fine print it says hotels may charge for extra persons, but seriously? Never had a hotel do that!)
Room was ok. Just small and basic. One major problem I had was around 9−10pm I forgot that I left my baby’s pacifier in the car. Called ahead and ask valet to bring my car. When I get down, my car is not there. Instead the valet guy brings my keys and tells me to follow him. I have a bad feeling but I do it anyway. He leads me to the service elevator to the parking lot (all dark and dangerous looking) and shows me to my car. Seriously?! He wants me to squeeze thru their parking job. Literally can’t open my car door even half way since all the valet cars are jammed packed. Finally able to squeeze in to find my baby’s pacifier all the while the valet guy is just watching me. Um. Uncomfortable. The whole time I was thinking man if this guy attacks me and I scream, no one will hear me. I know I’m paranoid but my hubby is an worry wart! Finally climbed up some steps and back to the service elevator and back to my room. Whew! Of course my husband was not happy. Last time I ever stay there!
Oh ate breakfast next door at the Marriott. Pretty good. But even better is the fairmont pacific rim. Loved oru breakfast buffet!

Great deal on Hotwire. Large, lavish rooms. Quiet, upscale atmosphere.
The outdoor pool and hot tube are small and shallow, but enjoyable nonetheless.
I would stay again.

For the price, location, cleanliness, very friend and helpful staff, this hotel is a well kept secret in Vancouver. I arrived a day later than my family and found my way to the hotel walking in the rain from the Waterfront station. As soon as I walked in, the front desk staff were so helpful and friendly. After issuing me a key and then unsuccessfully opening the door (my family was sleeping and had the lock was on), one of the staff actually came upstairs with me to see if it was a card malfunction. The room wasn’t very big, but very clean. I also liked how they had large bottles of shampoo, conditioner, and body wash (which can be helpful when you have a family of four). Another perk — free wifi. How can a smaller hotel like this able to provide free wifi when big resorts charge you ridiculous fees upon fees upon fees? If things remain the same here, our family will definitely be back again.

Overall: Coast Coal Harbour Hotel in Vancouver, Canada is a wonderful hotel with a great view and best of all it’s walking distance from so many great places!
The PROS: So Coast Coal Harbour Hotel is perfectly located in downtown, Vancouver making it possible to walk to some great places like the harbour, tons of restaurants, and even several parks. The hotel also has great customer service with employees going above and beyond to create an unforgettable experience. There’s also a great heated pool and a nice gym in the hotel… Used them both and they rock!
The CONS: You know I tried thinking of some, but couldn’t. This hotel is a ⁵⁄₅ for a reason and it’s cause it rocks! Now some cons people may have it that parking is $ 35 per night. This is standard in most 4 or 5 star hotels so it’s just a standard and nothing to complain about. If it bothers you well get used to paying for parking. Staying here? Enjoy you chose wisely!

I was very pleased with our stay here. The staff were polite and helpful. Our room was perfect, good priced and we were so close to the harbor. It was our anniversary and they even brought us chocolate strawberries. It really made our night.

Amazing Hotel! Stayed here for 4 nights and wished that we stayed here more. Luiz was amazing and very helpful in checking us in to the hotel. All the staff from front desk to valet to room service were very helpful and courteous.
Really liked the fact that everything is so close from the hotel: Robson Street, Canada Place, Stanley Park, Waterfront station, etc.
If you are like me who visited Vancouver for the very first time, this is a perfect place to stay and enjoy the most out of the beautiful city of Vancouver.
Thank you Coast for making my trip an amazing and the most memorable one!

Stayed at this hotel for New Year’s 2014/​15, had a great time!
We had an awesome room on the 18^th floor. King-​size bed and a spacious private balcony with an amazing view of the city. I recommend requesting a room with a balcony because it was a lovely addition to the space.
There was plenty of room to relax, the bedding was very comfortable and clean, and the bathroom was huge! Two sinks, large vanity, soaker tub, separate water closet, and a walk-​in shower.
The only downsides that I could think of would be that the shower was a bit small, and since they don’t have suites, there are no kitchenettes available and the mini fridge was, well, incredibly mini.
Gracious employees. Great location. Less than $ 10 taxi ride to the hot downtown spots. There is also a ⁷⁄₁₁ and a Panago pizza located at the ground level in case you forgot anything for your trip or need a late-​night snack.
Little pricy, but well worth it. And check-​out time was noon — which was much appreciated!

Stayed here with sister and her friend from Nebraska and us from Seattle. This was a fun packed weekend at a fantastic hotel! With great staff in the hotel and Resturant everyone was helpful in every way! We will stay here again! We ran the rock and roll marathon this weekend and this was right at the beginning of the race how convenient! Only thing is we had walk back to hotel (8 blks) right away to check out didn’t have time to shower bummer but they did give us the latest check out 12:30 next time we just need to spend another night there, than there be no rushing back right away and we’ll get to listen to the band and drink that free beer. Love this city it’s beautiful place! Oh ya and the beds here are so comfortable!

First the positives: clean, great hot tub, convenient location.
This hotel allows pets. I was not aware of this. I think they should let you know incase you have allergies but that wasn’t my problem. Someone’s annoying yappy dog was barking for awhile and keeping me awake when I was feeling like crap and trying to get some sleep. To be fair, someone was sent up as soon as I mentioned it and they somehow got the dog to shut up.
The people who work at the front are also very slow. They have no sense of urgency even if you have a cab waiting. We were kept waiting several times for pretty useless things.

We visited Vancouver over the USA Labor Day 2014 Weekend. The location and staffing are ideal.
The rooms are nice and fairly roomy. It looks just the picture provided. The front desk personnel is polite and provide very good customer service. On check-​in Maggie was very thoughtful about assigning a room location that would give us the best view of the harbor, and we appreciated her thoughtfulness.
The location places you almost at the center of Downtown Vancouver. It was in walking distance of several points of interest and less than a block from the walking/​biking trail that runs along side the harbor. It is a close to a Hop on-​Hop off Bus stop.
If we visited Vancouver again, I would stay at Coast Coal Harbour Hotel again.

Luiz at the front desk is more than helpful. Trust his recommendations! He takes the time to customize your map for you and give you real local tips, helping you avoid tourist traps and the like.
This hotel is really conveniently located and is only a 10-​minute walk to the train line that goes to the airport and a 5-​minute walk from the cruise terminal (if you’re not confused and go the long way like I did.) It’s easy to spot from the waterfront, and a nice uphill walk to nearby Robson Street and its food and entertainment, and really close to the park and bike train that goes around the city center. It’s also walkable to Gastown and Chinatown (which should be avoided. Seriously, do not try to enter via East Hastings. I lived in New Orleans and have been less sketched out. The army of bums and druggies is daunting).
The rooms are HUGE! And not just because I’d just gotten off a cruise ship. The bathroom is gigantic, nice amenities offer an eco-​friendly alternative (big bottles instead OR the tiny, wasteful bottles), and the bedding is very comfortable.
The rooftop pool is nice, albeit small; it and the adjacent hot tub are well-​heated, which is great for this cooler climate. The gym is surprisingly decent, with a couple of bikes, treadmills, and even a rowing machine.
Great hotel that I’d stay at again. Solid with courteous service, plenty of space, and central location earns it a 5 for usability even though it’s more of a business hotel than a luxury/​leisure one.

We booked the Coast fora New Year’s even stay. The room was clean and service was friendly. What is very off that we had a huge room (1409) but there was no sofa or seating opportunity to utilize the spacious area which would lend it self for a little lounge area. We had not says for, our friends who cam over to sit with us. Also for a room that size they should feature a TV the size which allows proper viewing from the bed, our was too small.
What was nice is that at check in you can either choose from free valet parking or breakfast.
Check our was efficient and friendly and valet was busy but friendly.
I’d say a bit overpriced for what you get.

As we all know, booking a hotel in a distant city (sight unseen) is a daunting task and you are at the mercy of the photographer and the art director because any room can be lit to perfection, diminishing any flaws.
First of all, I booked this hotel with my partner for our vacation in Vancouver based on looks alone because I wasn’t really sure where in town this was exactly. We typically stay at these high rise «steel and glass» modern hotels because they ooze class and comfort at the same time. Our flight was later in the day, so we didn’t land until about 930pm. I had mapped out the ride to the hotel and we easily found the Canada Line SkyTrain exit after clearing customs. We paid and we were off to the hotel. Thirty minutes later, we arrived at the Waterfront Station and we went outside to locate a cab. Google Maps clocked the ride from the train station to the hotel as about 20 minutes so, at almost midnight, we thought this was a safer bet than walking. Five minutes later, we pulled up to the hotel’s roundabout driveway and we went to check in. We were greeted by a very pleasant young woman who checked us in, gave us the lowdown on the hotel and sent us up to the room. We were even given two complimentary dessert tickets with an accompanying entrée purchase in the hotel’s restaurant, Preston’s. (We never made it to the restaurant but, they had awesome happy hour specials.)
One cool feature I liked about the hotel right off the bat is that your room key controls the elevator and doesn’t allow access to anyone unless they have a key card. That immediately made me feel and put me at ease.
When we got up to the 20^th floor (I requested a high floor with a water view) and I was very pleased. We had about 250 sq. ft. of living space, including the restroom. The wall of windows gave us a wonderful (yet slightly obscured) view of the waterfront. From our room we could see the mountains in the distance, as well as landing planes.
The room was always tidied up very nicely by the room attendant and we were always made to feel very welcome and they tried to fulfill all of our requests, including providing us with complimentary umbrellas for the rainy weather.
This hotel was also in walking distance of a few nice little cafes, liquor stores, drug stores and a great grocery store with hot meals called Urban Fare.
Checkout was also a breeze and they even called us a taxi for our departure back to the train station. In summation, this is a great hotel with great customer service in the heart of Coal Harbour.

We only had one night in Vancouver. Booked this via Hotwire, and couldn’t have been more pleased. We arrived via cruise ship on a Sunday morning. Since our ship arrived at Ballantyne instead of Canada Place, I had worried needlessly about an expensive cab ride. It was less than $ 10. Also had no problem checking in before 10am! We got lucky because they didn’t appear to be too busy. Maybe because it was a Sunday in May? Anyway, we were very grateful!
We found this hotel to be friendly, spotless and we loved that it is so green-​friendly. Thankfully, I had read on line that king rooms are upgrades here (whether you’ve booked through a site like Hotwire or just straight-out)…so I knew not to get uptight about it. Our double room was just fine, and the beds were very comfortable.
Having never been to Vancouver before, we knew nothing about what kind of location we needed or wanted. Worried way too much about it beforehand. This location was GREAT. If we had arrived via Canada Place, we could have even walked here if we wanted to. We did indeed walk everywhere.
TIP: Look up the «Tour Guys»…they do FREE walking tours. We met up at a nearby fountain at 11am for the tour of the day, which was, in our case, a tour of Chinatown. Awesome! Robson Street is within easy walking distance, as is the GasTown area. I’m sure there were many more as well, but we only had one day so we couldn’t discover them all.
If you happen to be at this nice hotel on a Sunday night as we were, be sure to check out Preston’s restaurant/​bar. We had already eaten or we would have tried the food because it looked good… but we did enjoy the bar, and Sunday night was the night to do so due to great drink specials! If you run into ridiculously expensive wine in Canada like I did, you will LOVE the Sunday night $ 6.00 wine special!
We thoroughly enjoyed our stay at this clean, comfortable, quiet, friendly hotel!

Super schönes Hotel. Das Personal ist freundlich und hilfsbereit.
Die Zimmer sind grosszügig und sauber.
Es ist mit einer Kaffeemaschine ausgestattet sowie einem 32zoll TV und Free Wifi.
Vom Hotel aus ist man schnell in der Stadtmitte, im Hafen oder im Stanlypark.
In den oberen Stockwerken hat man auch eine super Aussicht auf die Stadt.

My company chose this hotel for a company-​wide meeting. As one of the first to arrive, I was looking forward to checking into my room and relaxing a bit before the event started. Unfortunately, they had oversold the rooms, I did not have a reservation and was not on the overflow list. Several of my colleagues were in the same boat. Instead of relaxing and exploring downtown as I had planned, I had to coordinate with my events team and find another place to stay. Not fun after several hours of travel. It was extremely inconvenient to be at a different hotel than the rest of my company. They didn’t seem to be concerned at all about turning so many people away.
The large meeting room was not big enough to comfortably accomodate our meeting and we were crammed in there like sardines, with barely any wiggle room. The lunch buffet was a complete cluster-​it was very cramped and the lines were long. Our events team regularly pulls off large scale events without a hitch, so I must assume the hotel dropped the ball on this one.