Classy Cleaners

I wish I could give a minus-​zero review. My local depot used this cleaner. They shrunk (by 2 – 3 inches) a cashmere Rag and Bone cashmere dress I own. It had to be returned to be «reshaped,» which I didn’t really want because I loathe the idea of someone applying more chemicals to this fine garment and stretching it out. The lushness of the cashmere was no longer there when the dress came back. This was not an aberration or an isolated incident. I had three other white knit items that came back discolored and dirty: hair (of a different colour than mine) in the garment. Dingy looking. They stuck pins to adhere my white wool skirt to the hanger (I’ve never seen a cleaner do this): not only did the pins leave holes in my garment, but one of the pins left a rust stain.
I’ve never complained about a drycleaner in the ten years I’ve been using them (and I’ve used several cleaners – from small-​town Canada to high-​end urban options), but this has been an incredibly distressing experience.
Check to see if you local depot/​drop off uses Classy Cleaners. If they do, beware.