Blenz Coffee

FILTHY. Have they not swept the floors and cleaned since they opened? Check out the sliding glass door tracks before you decide to order anything here. It makes me question their kitchen, to put it mildly.

I like the location and the shop is quite large with lots of seating. I have had mixed customer service from staff. Their hot chocolates are good however recently they haven’t been filling the cups full on the hot chocolates at least. Almost an inch off the top. When I’m paying almost $ 6 for a hot chocolate I want my full order. And when I let the person preparing it know he seem to not understand what I was saying. My friend who had arrived and ordered earlier also had the same complaint. Needless to say, I haven’t been going back often.

Is this place under new management? It used to be really well-​run and clean, but now it appears run-​down and today’s experience left much to be desired regarding service. I ordered a Mochachillo and a cinnamon bun. Waited 10 minutes for the drink and over 15 minutes for the cinnamon bun, which I had to ask for two more times before receiving it. The photo featuring the Mochachillo on the board showed a nice, big mound of whipped cream and some sort of sauce on top. I received neither, just a cup of the blended mix. When I asked for the toppings, I was given a tiny blob of whip. Disappointing, as the drink is not cheap. I work across the street and used to come quite frequently, but they shouldn’t expect me back.

There was a bit of a language barrier which made it difficult for me to order my drink to my dietary specifications. I ordered the Royal latte, however, I am not confident that they used sugar free instead of regular syrup, therefore, had to track my calories in accordance with. Ordering a drink shouldn’t be this frustrating.

Reasonable for coffee shop, friendly staff, can be slow to serve sometimes and too much food in the counter. It’s a coffee shop not a take way and so maybe an idea to have less food on the counters

When it comes to places like Starbucks and Blenz and Tim Hortons (the mass produced), you know what you’re in for productwise and ratings all come down to service.
I love the staff at this location — I’ve only ever met the boys, but they are super smiley and kind and I always end up tipping them.
I’ve come in extremely ill (on my way to work when I should have been at home) and had them deal with me confused and exhausted, needing them to damn near walk me through my order.
I’ve come in late at night after work and had them kindly suggest items on their menu, as well as customizations on my drink I wouldn’t have thought of on my own.
I’ve come in during rushes and watched them bounce around the bar, smiling at each customer — they’re great no matter when I pop in.
Atmosphere is typical for a Blenz — a little more relaxed than a Starbucks, I feel comfortable pulling out a laptop or book of puzzles to join the rest of the nightly crowd doing the same.
I’m holding off on another star because I’ve had better service and enjoy the smaller coffee shops more but, by and large, I’m pretty pleased every time I pop in.

This Blenz has gone downhill since switching management. The woman who owns it is *never* friendly and I go in quite a bit. One would think a store owner would understand the basic tenant of being friendly to the regulars. The previous owner would always smile and engage in small talk. This one? Nope. Never even said hello. When you go up to the counter she just stares at you. No smile, no «Hi, how are you?» Nothing. It’s actually quite bizarre. Good thing people are so addicted to caffeine or her business would be in the toilet based on her customer service.
Additionally, their Americanos are consistently weak. I think they must not use the proper amount of espresso compared to other Blenz establishments. Too bad there is no quality control among the franchises.

I went in to this Blenz to get a macaron mocha that I had at a new West location and they didn’t have it here. So I settled for a mint mocha instead. With almond milk it cost me $ 6.65, and it is Burnt! I don’t know if she burnt the coffee or the chocolate, but it’s disgusting. And it cost me seven dollars!

If you want a place to study than this place will do. Especially given the comfortable seating and wifi. I don’t normally rate coffee shops… Because, well, they are coffee shops. But just as some reviews said below, the staff are unbelievably rude. When I tried to smile at the girl taking my order, she met me with a cold stare. Throughout the interaction she acted as if I was bothering her by being there. This is not like it’s been a one time occurrence, this has happened several times over the last few visits. I’m not rude, obnoxious, or a demanding customer– I should not be met with such hostility. I always always tip people at coffee shops, even more so when I will be sticking around to study. But unfortunately this worker will be missing out on a tip because she made me feel like crap with her rude demeanor.

I was at this location not long ago and found their espresso to be extremely weak. I ordered a triple shot latte and it tasted like a single shot. Yes, it was even weaker than a «normal» 2-​shot drink at other coffee places.
I complained to the barista and after a zillion excuses including:
«oh, I’m only a barista, I’m not the manager» (so? you are the one operating the machine aren’t you?), and
«I can’t do anything about it because I can’t change the espresso dispenser settings» (if it doesn’t dispense enough espresso, just push the button again!), and
«I will get into trouble if I give you more espresso because the manager is watching (points to security cam in the corner)»,
she finally gave me an extra shot of espresso. This is not to say that the latte was acceptable, it was still weak but I had run out of patience and did not want to waste another 10 minutes of my life fighting for another shot.
The barista also claimed that the management had adjusted the espresso mill to dispense less espresso, in effect claiming that they were cheating their customers. If this is true, and this is why my coffee is so weak, then everyone needs to beware!
Needless to say, I will NOT be coming back to this location. Ever. Next time, I’ll walk the additional 5 minutes it takes to get to the 49^th Parallel on 4^th.

Door sign says open until 10:30; actually open until 10.

I agree with previous comments about the great atmosphere and seating, however, the service at this blenz is atrocious. For any of the regulars… you know what I am talking about…
I go because I live in one of the condos right above… and have been going since pulse first went up. The current management took over 6 months — a year ago and it went from bad to worse. There is a recent post about having to line up behind a previous customer to pay for what was the employees mistake… this is typical. happens ALL OF THE TIME. they are inconsistent and rude. I once was the ONLY person in the shop and asked a manager to watch my laptop as I used the restroom. she made about 3 thousand excuses before i just said «look I’ll be thirty seconds and since you’re here, and my laptop has value, and I am a regular… just watch it». they don’t seem to understand social norms…
Stir it up café has JUST updated their food menu, and makes pretty decent drinks for slightly better prices and ALWAYS has CONSISTENTLY WORKING INTERNET (unlike blenz). I often go there instead. even when I’m in my pyjamas. Really hoping management downstairs reads this and gets their act together…

As coffee shops go, this particular Blenz has one of the best and most comfortable atmospheres around. I rarely have problems finding a spot I like, and the parking in the area is generally free if you look down the street. Also, now that a rival coffee shop has opened up across the street and apparently taken some of the management, it’s not as congested inside or as incompetent at the til as other reviewers have mentioned.
I’ve been coming here since it first opened and it remains one of my favorite places to get work done as well as to meet up with friends or just «people watch».

Been coming to this Blenz for many years. My favourite Blenz in Vancouver. They always have very friendly staffs and awesome almond croissants and americano. I love how open it feels and the quality of chairs and tables. The new owner is very friendly and redecorated the place making it more lively than before. A great café for studying and small social gathering.

The only reason why I return to this place is because it’s right by the bus stop on my way to work. The staff are definitely not the most competent people in the world. Somehow a line of more than two people makes them nervous.
This morning they rang through my food, forgetting my drink, and then made me get back in line to pay for my drink they forgot, waiting behind another person. If it was Starbucks I would have gotten my drink for free instead of almost missing my bus.
I love breakfast wraps, sandwiches, etc. But, this place has something like four bacon and ham options, but 0 vegetarian options. Their coffee also seems pretty watered down in terms of taste.
This place seems like it would be a good place to study, and their baked goods are pretty good. But, their service is consistently infuriating.

Almost everything I want in a net café: good drink selection, decent food (although it’s not where I’d come for a hearty meal), lots of seating, lots of power outlets and reliable WiFi. My one complaint: it can get pretty noisy.

Still a decent place to get work done or rendezvous, but the coffee is consistently bad, espresso bland, and wifi slow. My to-​go cup of coffee had about an inch of room. If you’re gonna serve watery coffee, at least be generous with it. Employees seem anxious to leave at night: long before closing, they are already bringing in all the outside furniture, bleaching the floors, shutting things down — so that even though the place closes at 11pm, you feel bad (or nauseous from cleaning fumes) for staying.

Not all men are created equal… neither do Blenz coffee shops. Ahh… if only work places would give out Blenz gift cards instead of Starbucks…
Why did I choose this one in particular? They offer free Krisda, a stevia sweetener, along with the Splendas and whatnots.
I love Blenz in general though, as they offer a variety of healthy drinks. My personal favorite is their Matcha protein shake (perfect after workout drink) and unsweetened Matcha Latte with almond milk (perfect alternative to coffee… although don’t expect it to jolt you into reality after partying all night.)
This spot is cozy as well and a good location to chill at during summer time. You get the most sun from it’s corner location. It’s always packed with people on their laptops though, especially during weekends AND most especially during summer weekends! So grab your tents and wait outside for this place to open to save yourself a spot inside.
They are a bit pricey, I admit, but I would choose Blenz over Starbucks anytime!

Meh — I find Blenz coffee and americano to be overrated. It’s too strong and bitter, BUT this location is only 1 block from my house, so it tends to be my weekend go to.

Its the closest thing to my work place.
Its super busy most of the time when I pass by or am in there.
The pastries are kind of ridiculously priced, but thankfully I dont crave them.
Great place to get a coffee around that area. Right next to the Greens if you need to do some grocery shopping too!