Though I’m primarily a patient of the excellent Dr. Rea, I’ve seen several optometrists here over the past 6 years. The service at every level is exceptional — thorough, factual, and very helpful. The doctors answer questions(I’ve had some problems and concerns over the years) with facts and in detail. Though Dr. Rea said that I didn’t really require new glasses, my old ones were a bit worn after 10 years so I bought new frames and lenses. Dr. Rea’s new and slightly modified prescription is a subtle but noticeable improvement and the lens size customization that the staff worked out for my ‘frameless’ frames is very helpful. When the new frames were delivered, I noticed that one of the hinge screws looked oddly seated. I questioned it and they took the frames apart, decided that it could be done better and ordered new frames from the supplier. Offhand, I can’t think of a more completely professional service provider for any kind of product that I’ve used. Impressive.
Andrea B.
Classificação do local: 4 Vancouver, Canada
I’ve been going to Dr. Bissonnette for years now and have referred many of my friends(who have also been happy with him). He is thorough, careful, and willing to answer all questions. Also, the rest of the staff have always been excellent. The last time we went in, they did a tremendous job of helping us out(ordering in different frames for us) and were extremely friendly. Also, I asked a question about contact lenses and received a follow up email the next day. Excellent customer service. The only thing preventing me from giving 5 stars is that their office hours are a bit tough to get to. But if you are looking for a fantastic optometrist, go here.
Matt O.
Classificação do local: 5 Vancouver, Canada
Really great and friendly service. Dr. Rea was very personable and professional. Would highly recommend if you are looking for a new optometrist
Kalinda L.
Classificação do local: 5 Vancouver, Canada
Dr. Short has been my eye doctor for many years and I have to say I look forward to my check-up. She is personable, professional, caring and friendly. All of the office staff provide excellent customer service. I feel as though I’m stopping by an old friend’s place when I go there every year other for my check-up and new glasses. That said, I do need to single out one girl there that has worked with me the last two times. Sara picked out the most incredible set of frames for me when I first met her a few years ago. She has a gift for picking out the perfect frames and such an energetic happy attitude! She chose a set I never would have selected and WOW! She truly cares about making sure you get the right frame, lens and fit to make your glasses something you look forward to putting on. I highly recommend getting all of your eye care needs taken care of here, it is a truly wonderful experience!
Andrea P.
Classificação do local: 4 Vancouver, Canada
I’ve been seeing Dr. Tanya Short for probably close to 10 years now, both in the Broadway and Kerrisdale Archer, Bissonnette & Rea offices. She’s very nice and very thorough — great at what she does. Considering I only come in an average of once every 2 years, I was shocked on my last visit that she remembered I was doing a PhD and asked me about it. Either she’s taking notes or has an excellent memory, either way it’s a bonus when your optometrist remembers who you are. Price wise, I’m not sure how this place compares to other practices. Their comprehensive eye exams are $ 105 and their contact lens fittings run at $ 75 — if I was getting ripped off I wouldn’t know any better. My brand of contact lenses are the same price as on Clearly Contacts though, so they are definitely competitive in that respect.