Toronto General Hospital

My dad had a surgery at this hospital!
Was very complicated. We were with an other doctor before and he could not decide to do the surgery because was a very complicated case. I was refer to Dr Waddell. Just an amazing doctor. Was a complicated surgery it took 12 hours but he did it.
CAN’T THANK YOU HIM ENOUGH!!!
And the nurses… AMAZING! They treat my father like their own father. It brings tears in my eyes when I see them taking care of him. They are so kind.
I hope I never have to be here again but if I do this is where I am going to come first.

I had to go to the ER two weeks ago and I could not have received better or more professional care by all the staff. I left feeling assured that I was on my raod to recovery.

Horrible ER experience. The exam room was filthy with blood spots on the cabinets and dirty floors. The 3^rd nurse was openly hostile and rude with no provocation and had to be asked to put gloves on before administering an IV. Nice when the DR. entered the room and horrible when she left. Please have a plan in place if you have a pre existing chronic condition. Thank God for Global International health plan.

Been waiting for the surgery for one year, i have to do the pre surgery admission twice n each toke about 3 hours or more. First time they call this year for a surgery day the doctor cancel due to his emergency, second time they cancel due to many surgery on the same day. What upset is that they let me know that it will be cancel the afternoon before the day of surgery. I was prepare for everything for the surgery n even tell my college and it like they expect u to go to the surgery then u go to the surgery. It like your an animal to them, whenever they want to slaughter you they do it.

TGH Is a great hospital, their customer service can be better, specially nursing, they don’t seem to be happy or satisfied with there work, that’s evidenced by their interactions with patients.
I’ll recommend my family members and friends to this hospital with reservations, if you’ve the option and customer service is important to you…

Arrived the Saturday night of this past Easter weekend around 11 pm. I have been having seizure symptoms which have not been diagnosed. A wicked migraine accompanies these seizure like episodes which is why i finally decided to go to the hospital.
I got there and gave them all my info. Told them all my symptoms. They took me out of the very loud secondary waiting room (rapid assessment) and put me in the hallway on a gurney and hooked me up to an IV for my migraine but then proceeded to leave me there for 4 hours without anyone speaking to me or taking the IV out of my arm.
Finally the doctor came and didn’t even talk to me about my seizure symptoms. I spoke to a nurse and asked if it would be possible for an MRI and she told me unless I had cancer I wasn’t getting one. So why exactly did I come to emerge terrified? I’m not one to go to the hospital for a migraine. I go home and lay in a hot shower or a dark room– not on a gurney in a brightly lit hallway with no privacy with loud people walking around on their cellphones.
This was one of the worst experiences I ever had in an emergency room. You don’t turn patients away who are having seizure symptoms and tell them MRI’s are for seriously sick cancer patients and not for people with abnormal brain activity ruining their lives. Just treat what’s easy and say bye isn’t the way doctors and nurses should be dealing with things.
I would rather be like the USA– get what you pay for. At least there you’re paying the doctors to run necessary tests to help figure out what’s wrong with you. I shouldn’t have to go right with my family
Doctor for a referral to some
Migraine clinic to get an MRI to see if I’m having seizures or not. That should have been dealt with in emerge.
Worst hospital emerge ever!

Overall, I’ve had nothing but wonderful experiences with the administrative staff, nurses, and doctors at TGH. With respect to my appointments, they have usually been on time, and the associated lab/​diagnostic tests have gone smoothly. Pre– and post-​surgery, my dad was treated like an old friend (who also happens to be royalty) by his nurses. The nurses were very good at their jobs, but more importantly were all-​around superb human beings. I will always be grateful to them for taking such good care of my dad!

Worst service ever. Nurse that didn’t know how to put an iv in, messed up twice and had to ask another one for help.
Doctors that doesn’t visit their surgery patient for checkups.
The nurse uses threat to get you to do something, i had spontaneous pneumothorax, and the nurse says: «i want you to walk around the halls, it’s up to you but if you don’t you will get pneumonia». Wtf can they study the difference between pneumothorax and pneumonia? How is it possible to get pneumonia from not walking around the hall the day i exit surgery.
One nurse even messed up my antibiotics serving and had to ask other nurses for help. Do yourself a favour and stay away from this place.
No hot water for drinking, and they refill your water with tap water.

Its a pretty decent hospital — they have free WiFi for patients stuck here for long waits. I’ve had a number of appointments and a few tests done here and I usually have to wait a long time.
The doctors, nurses and technicians who I’ve encountered here are polite and attentive. There is a distinct lack of bicycle parking nearby though. :(

Just underwent major surgery at Toronto General. The nurses and doctors were amazing. It takes a skill plus talent to make it the way they did it. Nurses were pros all the way, they also showed genuine care and compassion; very responsive, fast, caring and efficient. Very well treated here.

I recently had to go in for surgery. It was my first time having surgery, staying in a hospital, being hooked up to IV’s etc but as far as I’m concerned, this hospital was incredible.
I have never felt more comfortable by a group of health care professionals. From Pre-​Op to post op, everyone was warm and friendly. The two nurses who took care of me throughout my stay were attentive, careful and made me feel cared for.
Although I have been used to having appointments at beautiful Princess Margaret and when I went over to Toronto General to have pre-​op, even with the bells and whistles gone of Princess Margret, this hospital is clean and modern.
While the food is as everyone expects, you don’t check in for the food!
As far as after I was discharged, there are nurses that have kept in touch and have remained attentive.
If you ever have any health issues which I hope you do not, Toronto General will far exceed your expectations.

I assisted my friend with her mom who needed to go to emergency after being at Princess Margaret hospital for some tests. They saw her in a timely manner. I have visited her since up in her room but sadly to report that no one noticed her leaving in the middle of the night while she was wondering around. Luckily security downstairs realized something was off with this older lady wondering around downstairs in her pj’s.

As good as experiences in the ER can be, my visits to Toronto General have been the best (I only have St. Mikes to compare to)
I have a medical condition which I was aware of prior to my visit to the ER, and one night last summer I was experiencing severe pains in my lower right abdomen. I was at a bar in the village and deducted after four hours of tolerating the pain that my appendix was going to burst. My boyfriend lead me to Women’s College Hospital, a short walk from where we were beforehand. Their Emergency was closed at a bit after midnight. Toronto General was the closest hospital. We decided to walk as I drunkenly «wanted to feel the grass in between my toes for the last time». Pleasant walk, hospital is very accessible.
The waiting room was ok– there are tvs and magazines for you to amuse yourself with while you wait. The patient clientele seemed to all be employed (as in not homeless) if you fear mixing with ‘degenerates’. I believe I waited under an hour and was taken immediately to a bed where I was served a buffet of painkillers. It is really air conditioned, it was summer and I was only wearing shorts and a tanktop and was cold — bring a blanket to be prepared. They did lots of tests, blood work, urine tests, ultrasounds and I left at around 8:00 am. They also prescribed me a lot of pretty heavy painkillers, as they linked the pain to my pre-​existing condition and wanted me to have some on hand, which I found strange that they happily handed out painkillers.
They also were good in explaining precautionary measures for me, and providing me with a list of doctors who specialized in my condition who were taking patients.
I came a week after as directed by the doctors I saw before with my laptop and sweatpants and had a warmer and more enjoyable experience.

The quality of care and service at the ENT clinic at Toronto General is sub standard. People were being admitted ahead of me by the reception desk (one person-​shall remain nameless) and I was made to wait longer.

Like any hospital, there are good caregivers and the odd one who just doesn’t give a rats ass and is rude. (She works on Endoscopy desk, and that grouch in the out patient lab). That being said I find this place peopled with friendly staff mostly, and gifted staff who save lives. I owe this place a lot. Modern and central, it’s a good one to live near to. Great food court, hero burger– sushi — & more in the next-​door (attadched) MSARS building. Underground parking. Clean, bright, for most part. Lots of red tape as with any big hospital. But lots of heart too. The calm space they have created in the grotto for patients and family is a welcome and thoughtful space.

Keep your donation and send it to another hospital.
It’s just right to start my Unilocaling back after recovering from an injury. I can type again yay!
I was sent at Toronto Gen after a gym accident (I stepped on a speedy threadmill). Note, it was speedy so do not laugh people. Whoever said that gym is supposed to make us healthy.
The experience was awful.
With swollen, very painful hands, I told triage that I could not write my name. She asked me to sit down she would call me. About 20 minutes later, she called a guy that was on the list who came after me … then looked me and said «if you want to see a doctor, you have to put your name on the list.»
Argument ensued. I reminded her of her previous instruction. She insisted: «if you want to see a doctor, write your name»
Thank you for your compassion Miss Nurse.
I was called and got registered. Helpful. I thought it would get better.
Nurse came to see me and accidentally touched my wound. Ouch. She touched it with her bare hands. Told me, without any remorse or apology, that she did not see my wound. Doh.
Still with swollen hands the size of a leg, I asked if there’s somewhere I can put my gym bag. Sorry I had to carry it with me. Another duh.
X-​ray technician was great.
Doctor came. Unhappy to see me. He was perhaps tired or annoyed at the girl screaming in the other room. Put a cast on my arm and let me go. He was so unhappy that i was so relieved that I was discharged.
Horrible experience.

I have to be a fan, I was welcomed into this world here like millions of others over the years… it definitely has changed since the 70’s…
This won’t be a review, but I enjoyed the stroll through Nostalgia Park not that I remember much…
The Law was born and hopefully won’t return after all its a hospital — if you have to be here, it’s usually not a good thing.

This review is mostly for the lobby of the hospital as I’ve never been a patient. Compared to some of the other Hospitals nearby, Toronto General has many more food options, including a full food court on the main menu that is accessible by Mars, Sick Kids and Mount Sinai/​Princess Margaret. There’s also a tunnel to MaRS. The front entrance has a Druxy’s sandwich restaurant across from information with just a few tables. Then there is a make your own salad restaurant, a Letterieri cofee shop (with lunch options as well), and a Nicholby’s gift shop. The Nicholby’s has candy, balloons, flowers, books, slippers, newspapers, lottery, and typical convenience store items. Further down the hallway is a larger foodcourt with a large seating area. The food options are vast and include a Hero Burger, Booster Juice, a chicken wing spot, a soup spot, Booster Juice, a sushi restaurant, a bagel restaurant, Subway, Mega Wraps (and… I think that’s it). I had a MegaWrap — junior veggie with hummus — it was okay, but nothing special… The main attraction seemed to be the Hero Burger — it had a massive line.

It’s a hospital. Sometimes you don’t a choice, but at least you’ll know what you’re getting into!!!
The place is big and laid out funny. I spent a lot of time walking around looking for things, that don’t have the correct signage attached.
There is also a ground floor, and a lobby and a first floor, all a few steps away from each other. It’s quite confusing.
I’m also surprised that the front entrance off University, there weren’t proper signs to the Admittance and Registration to get my hospital card. The great thing about the card is that it’s one card for all the UHN hospitals (including toronto Western and Princess Margaret)
When I finally got there, i was surprised to see an archaic office that’s really in need of renovation, but looks like they are working on it. I got my card quickly, but I was disappointed in the professionalism when the lady dialed a call and continued talking on the phone while processing. They also had a volunteer young kid, and all he does it hand out the cards when printed. Seems a waste of a resource.
I went up to the Respirology Clinic, and it took a while to find as well. Signage needs to be improved.
Dr. Shepara was super nice, attentive and helpful. Really pleased, except for the ½ hour wait. All additional tests are immediately entered into the system, and no need for me to carry around pieces of paper to get my next tests. Kind of odd in a good way.
Went to get an xray, and it was quick less than 10 mins.
Also grabbed a coffee from the Letteri. Better off going to Starbucks or Tims because it was quite watery.
Their food court is quite large too with plenty of selection including Booster Juice, Subway, Bagel Stop, Pita place…