Tint King

Customer service seems to be the downfall to this place. I called and made an appointment on thursday for my car to be done on the following Monday. The person on the phone booked me for 5 PM. This was a birthday gift for my husband who’s birthday was the following Tuesday. I left work early on monday and arrived at tint king scarborough at 4 30pm. When I arrived there the person said they couldn’t do it because they already had 4 cars in the back. I stated that I had an appointment and questioned why I wasn’t contacted to be notified earlier. He couldn’t answer my question. I also cannot find any customer service contact info or a head office contact. I’ve rescheduled with another company but unfortunately my husband’s birthday gift will be late. Not happy about that. So if you’re looking for a place that has zero integrity and zero respect for customers and their time, then this is the place for you. I will not be going back and sadly have nothing positive to say about this business.

Knew of Tint King for sometime and decided to check out this location given I had three new cars to tint. The business is sandwiched between a couple of dirty auto garage shops giving the store a seedy look. Not overly appealing to start off with.
Upon entering the premises I began a dialogue with the franchise owner and was impressed with his knowledge. What I wasn’t impressed with was his attitude.
I am an Engineer by trade and very detailed oriented so I had lots of scientific questions to ask. I think he presumed I was too inquisitive and not worth his while.
The front of the store blocks off everything going on in the back and when asked to take a peek he quickly shut the dialogue down. I am used to most Auto Shops having full view of your vehicle during service. Any closed off, restricted access locations is an immediate RED FLAG for me.
After that, the owner felt my business was obviously not worth his while and proceed to terminated the sale. For an owner to do this is very suspicious to say the least.
I would not, with good conscience, ever recommend anyone solicit this location if you value your vehicle. My experience was at the front end of the sale. I can’t imagine what it would be like after the sale…