The Grand Hotel & Suites

This is a good place. Renovations made recently so that the rooms are clean, comfortable and nice. Restaurant is very decent. Daily complimentary breakfast that was very acceptable. It’s steps away from the Eaton Centre and downtown core. If much of your activity is on the westside around King and University, you will be taking taxis. I recommend this hotel over many others in downtown TO.

What I liked:
Front desk staffs were very courteous
Breakfast buffet waiters and staffs very polite and nice
The overall look of the hotel was grandiose
The pool and roof top looked awesome even though I didn’t get in experience any!
What I didn’t like:
The rooms were much smaller than what I thought
Parking was paid and was weird
The room service was so bad, the excuse they gave was that they had another function that night so couldn’t take an order till 9pm! Anyways when I could feed my 2 hungry monster babies were only by 10:45 pm
Complimentary breakfast was average

I wanted to give this 3 stars but the front desk saved this one!
Pros:
— Nice, helpful front desk
— Awesome hot tubs on the roof
— Free morning buffet
— Gorgeous views and hotel/​room
— Location is great
Cons:
— Wait staff person at buffet was very rude
— Fire alarm went off at 3am
— Parking was weird and didn’t work right

I have never stayed there but have been to the restaurant (next to lobby) for lunch and dinner. This is one of those places that i had seen for years but never discovered until recently.
The restaurant is secluded with a nice upscale interior. Patio is perfect for a date or just hanging out with friends.
The rooftop pool/​patio is superb. Perfect for a great night in summer to enjoy the view and company.

Located at 225 Jarvis Street The Grand Hotel & Suites is within easy walking distance of everything downtown Toronto has to offer, only a few blocks from the Eaton Center, the activities of Young Street, the Bus Tours, the Metro, lots of good restaurants and for those with gay or fetish interests, close to Toronto’s Church Street gayborhood.
The Grand Hotel & Suites is definitively upscale with a superlative staff that really has their act together. Not only that but it has some of the best amenities of any hotel around. A top flight restaurant, Citrus, a fully equipped work out gym, secure underground parking and one of the most beautiful and well equipped swimming pools in town.
The hotel is kept spotlessly clean and I had an amazingly large suite, two well separated bedrooms with queen sized beds, a nice kitchen area and writing desk.

Pricey but definitely worth the price! You get so many perks and extras such as awesome breakfast, central location with free shuttle services in the city, very upscale atmosphere. Would stay again.

Right in the middle of the city we have a two bedroom suite for just $ 300 including taxes Wi-​Fi is free breakfast is free cable TV and a true story swimming pool also a fitness center all free to walk among staff was extremely friendly. Check in was fast and I was up in my room within five minutes highly recommend this hotel location location location The buffet breakfast is served from 6 to 930 and it’s very good

We had a nice one night stay here with a great view of the city. The room was clean and it was a nice little layout with a small kitchen area and extra couch and TV seating area. We also had the complimentary breakfast which was good and had lots to choose from. If you do stay here and are unfamiliar with the area I highly recommend the valet parking. We first had the trouble of navigating the city and realizing there was no place to make a left turn! Luckily we were able to make our way around but by that time we had no intentions of trying to get to the parking garage. The staff was very nice and helped us with anything we needed. My only complaint would be that when inside the room, you could clearly hear everything in the hallway, but that’s the trade off of having hardwood floors (which looked very nice btw). Overall we definitely would stay here again and recommend it.

This hotel was OK when I first walked in the lobby looked a little fancy, good thing the staff that checked me in was very nice she told us that we would stay in a suite on the 10^th floor when we got there we LOVED it it had 2 bedrooms plus a pullout sofa then we said «we love this room let’s try the breakfast buffet» when we got there THEY SAT US ON THE COUCH and it wasn’t a NICE couch it was an OUTDOOR COUCH there was bird poop everywhere I didn’t feel like sitting there but I did anyway the food was ok but they DID NOT have any BOWLS for the cereal they had I mean what kind of hotel doesn’t have BOWLS for their food next time I AM NOT DOING THE BREAKFAST BUFFET!!! Because of this one time

This place is definitely worth the price.
Pros:
–Extremely friendly, helpful staff (upgraded our room for free when we had a space concern, gave us directions to places around town, etc.)
–Awesome buffet style free breakfast
–Free shuttle to anywhere downtown within a certain radius (shuttle only goes until 4:30, and they won’t pick you up, but hey, it’s free)
–Location is close to public transit (bus, subway, and streetcars) and it’s a fairly quick ride to anywhere you want to go
–Hotel and room are not just clean, they are GORGEOUS
Cons:
–Onsite parking is $ 19 a night (seems more than reasonable for Toronto, but I know some people expect/​hope for free parking)
–Neighborhood is not totally awesome, although it’s not totally scary either. You’re going to walk a few blocks to get to restaurants and such, but there are some bars/​restaurants that are accessible via walking and not
All in all, I was more than pleased with this hotel! I would definitely consider staying again if I’m ever back in Toronto!

Beautiful hotel!!! We stayed in a suite on the 2^nd floor and my kids wanted to move in forever, it was gorgeous! We visited the pool frequently and had a great time. The restaurant on site is delicious for breakfast and dinner. The hotel isn’t really walking distance to anything but it’s very easy close to the trolley which will take you to many locations or to the subway which will take you all over the city. We used the public transportation for 2 days without any problem. The hotel seems to be located in a sketchy part of town but we didn’t have any issues other than a few people begging for money. I never felt unsafe and our car was parked in a locked, underground parking garage so I never worried about that either. I would highly recommend this hotel if you’re staying in Toronto.

This place was great during our stay. They offered free buffet style breakfast. We got the suite. It was spacious with a balcony. This place uses a key to unlock/​lock the door. We also got a welcome pack. I like how they offered slippers in the room. They provided toothbrush and toothpaste when requested. The pool is great for kids. The rooftop contains the jacuzzi and a decent view. There are a lot of restaurants nearby. Would definitely recommend this place.

Séjour parfait. L’hôtel est a 2 blocks des sites le plus touristiques de Toronto, en 6 minutes vous êtes à dundas square, ou sur queen street.
Le service est parfait (vu le prix ça devrait aller se soit, mais souvent ça n’est pas le cas), dès l’accueil on vous fait sentir chez vous.
Les chambres sont spacieuses avec une belle salle de bain (mais svp, stop le rideaux de douche!!!), il y a une kitchenette et un frigo.
La salle de sport est grande et bien équipée (de quoi brûler les calories des repas!), la piscine est magnifique et les hottub au dernier étage sont magnifiques avec une vue imprenable sur la skyline.
Le restaurant de l’hôtel à prix contenu et très bonne qualité, le petit déjeuner (inclus) est à buffet et présente une grande choix.

Well worth every penny! I booked two nights here considering it was blocks away
from a wedding I attended.
The rooms were very clean and were gorgeous. It was standard but pretty elegant. Fancy bathrobes and pillows the
size of my S.O.(re tiny asian lady)? LIfe is too good.
Their front desk staff were stellar. They answered my inquiries and helped us with the rough patches
of our arrival and departure. The restaurant is a must. Amazing breakfast and better yet, it’s free!

Exceptional room. Terrible service. The restaurant was amazing! The rooftop pool was dirty!!!

Really nice hotel located in downtown toronto. The rooms have a pull out sofa bed and small kitchen area. Very clean and wooden floors are nice.
The indoor pool is great along with the saunas in each bathroom. The best part is the outdoor jacuzzi on the roof. Really nice on a chilly day or at night.

Great hotel. The rooftop hottubs are a great added touch for a late night relax in the summer. The room for the price was good… I got an online deal… But I don’t think I would pay full price. The free hot breakfast was amazing and always fresh. The service and room service are great and my overall experience of the hotel was great. If I’m going to Toronto again and see an online deal for the Grand… I will definitely consider it

This hotel was great. We had no issues booking the hotel. Arrived early and were still accommodated. There was a small issue where our room keys didn’t work, but the front desk instantly booked us a different room, apologized and there were no issues after that.
Room accommodations were very clean and tidy. Bed is super comfortable with a nice view. Some people have complained that the local area is shady or full of unsavory characters but I didn’t experience anything. It was funny that our room has a view of «Filmore’s Hotel» down the street which is a strip club.
The grand hotel is a very pretty building with character. Everything was great and I highly suggest staying there.

Pros: Comfy bed, decent breakfast for hotel standards, pool AND rooftop hot tub, easy access to many restos and attractions, free wifi (but sooo slow)
Cons: Tiny bathroom, area around hotel is a bit shady, tight parking (outside and inside), front desk workers were not very welcoming or friendly, pool felt a little dingy and dark
Overall, it was a good experience but in my opinion, I expected more for a 4 star hotel

We really enjoyed our stay at The Grand Hotel. From the moment we arrived, pulling into their parking lot was easy. They also let us leave our SUV their for the few nights, because it would have never fit in the underground parking. They were very accommodating. The hotel itself is beautiful. Very modern and clean. Loved the décor. I booked our room on expedia and got a great rate. They also have a complimentary breakfast, which we did not have. The lines were way too long.
But we will definitely stay here again next time we are visiting Toronto.
Oh– and it’s centrally located, so walking the the restaurants and shopping areas is easy!

Top-​notch two night stay last week –
PROS:
— Easy to find the hotel from the highway
— Checked in early with no problem
— Upgraded from a double room to a suite without asking
— Gorgeous views of downtown Toronto
— Given a high floor
— Roof patio
— Underground locked parking — super safe
— Free shuttle to wherever in the financial district during daytime hours (took this to the CN Tower!)
— Breakfast included in the rate — and it’s delicious
— Comfy bed
— Fancy bathroom products
— Cute little gift shop
— Every staff member I interacted with was extremely professional
— Free wi-​fi
CONS:
— Their pool is in the basement and it’s dark … it didn’t appeal to me
— I will likely never be able to afford to stay here if I come back to Toronto on my own
— The area it’s in is a liiittle sketchy — though it’s close to everything you want to see and cabs/​public transport do exist… so this is half-​a-​con, I guess
— I battled with the key to access the room every time I tried to get in
— Bathrooms are a little small
Overall, I would highly suggest this hotel if it’s in your budget!