Horrible customer service. I will never come here again. I went to get my eyebrows done and the lady was on the phone having a casual conversation. She didn’t acknowledge my presence. I was directed to a room by another worker. She came into the room and as I proceeded to explain what I wanted she cut me off and said just lay down and I will take a look. Mind you she is still on the phone yapping away. She then proceeded to put wax on my skin without having asked if I wanted to get wax or threaded. In the middle of it, still on the phone, I try to interrupt and explain again what I wanted, but she ignored me and kept yapping and waxing away. Once she was done I looked at my eyebrows and they were horribly done. The shape was off, she took too much off on the right side and I let her know how upset I was. She then proceeded to try and argue that it was the way my hair grew. I voiced my opinion to her about her lack of customer service and how she didn’t even ask me how or what I wanted done. Someone like this should not be running a store or providing a service. If she wanted to talk on the phone she should have stayed home. Save your money and go to someplace else that cares! This gets one star because there is no option for«0»…
S V.
Classificação do local: 1 Toronto, Canada
I’m not going to give this place even 1 star. Bad service, very unprofessional and no manner at all! Went to get manicure with design two days ago and asked for a specific yet simple design. The girl that started doing my manicure didn’t use clean towel. Had a used nail filer for my nail. I asked for a clean/new nail filer and tools and she told me it’s all clean and new. She did not clean up my nails properly and messed up the design claiming that it’s a hard design.(Seriously putting two«x“s over a nail polish shouldn’t be that hard) I paid over $ 30 and less than a day all the colors came off and chipped. When I called to get my nail fixed the owner(a guy) said come by… we will fix and will redo all for you or get your money back. I went back all the way and the workers there said they will charge another $ 30 + to redo it. I had to argue over an hour to get them just fix the messy parts. NOT A RE-DO, JUST A FIX!!! As ive been told by the workers there, There is never a refund nor a re-do on regular nails. Only re-do on fake nails within certain time limit. This was the worst experience and service ever! If you’re going there, please reconcider or be aware about all of these. The website is asking me to put at least one star to post this review. So here’s the fake star.
Tatiana L.
Classificação do local: 1 Scarborough, Canada
This place seems to be always busy. I decided to get my nails done at this salon if the first time… Very disappointed! My shellac bibles up the same evening and didn’t stay more than a week… I usually get it fine at a different salon and it always stays for 2.5−3 weeks. This one was really bad… I will never go here again…
Darren L.
Classificação do local: 4 Scarborough, Canada
Went for my first ever facial and it was very good. Linda was very nice and gentle. She applauded the fact that I went through with the whole thing saying most guys chicken out at the last minute which I thought was funny. Location itself is small but compact and clean. Everyone there seems friendly and helpful.
Cindy L.
Classificação do local: 4 Toronto, Canada
I visited this nail salon again to get my nails done with my Mom for my cousin’s wedding back in October 2011 and decided to write a review now. We did our nails and it cost around 20 $ each, this gentlemen did my nails and did a really good job surprisingly. He was really bubbly and talking a lot, really friendly and was very professional. It was however quite busy and my Mom had a manicure and pedicure. She commented how they use the same brushes to clean her foot and not brand new ones, compared to other places she has been to. I’m not sure if it was just busy and they didn’t pay close enough attention but for a small salon it seemed decent. I would go here for a manicure only though. Otherwise I would given this place 4.5 stars but hygiene is really important so I can’t let this one go.
Katherine A.
Classificação do local: 2 North York, Canada
Since I really needed my nails done and this place was in the mall, I went there. I had been before and it was an okay job, so I pretty much use this place as a convenience method. If I must, I must! One girl did my toenails and did a nice job, although I loved the colour and the sticker at the bottom of it was missing, so I have no idea what colour I am wearing, should I want to use it again. The woman doing my nails wasn’t as good as the woman doing my toes though. First of all she kept making comments about how small my nails are. I’m an art teacher, so having long nails is really not to my benefit, but thanks for bringing this up constantly! She was also a bit rough. She blamed it on my fingers being tensed, but honestly, they were tense because it hurt! It started becoming a vicious circle! I think that the amount of gel she put on was WAY too much. Some nails you can see the dip made in the gel. Also, I have only had them a week and I feel like they can be easily ripped off. Things keep getting caught in the edges. The colour is nice and there was a good selection of colours to choose from, but as I stated before, if you really need something done, here is great, because it’s HERE, not because of what a great job they do!
Ana W.
Classificação do local: 1 Toronto, Canada
Is there a polite way of saying ‘they ruined my nails’? I wanted to get my nails done for a friend’s wedding, so I stopped by because it was close to work. One of the ladies(I think she is the owner) convinced me that I should get gel nails though my nails were nice and long to begin with. Thinking they knew what they were doing, I trusted them to do what they needed to do with my nails. They started out by clipping my nails back, then started sanding it down with a very rough drill bit. They had sanded off most of the top layer of my nails so that the gel adheres better. The point is, it was PAINFUL!!! What is left is very brittle nails. It took at least 2 – 3 months for my nails to fully grow back. I was so irritated having my nails chip on me. The fact that my nails grows out pretty quickly, gel nails are no going to last on these hands. Mine grew out in about a week and I didn’t want to refill them every week to close the gap. The prices are not cheap either. Never again… I’ve had better
Patty L.
Classificação do local: 2 North York, Canada
I’ve been coming to the Sunshine Nail salon on and off for the past 3 years, mostly because they are close to where I live. They offer a variety of services, but I only go there for waxing, pedicure, and gel nails(if I’m desperate). The owner is Kim, a very chatty and bubbly Vietnamese lady and she’s the one that does most of the facials, waxing and eyelash extensions. Their pedicure chairs have a remote control for massage features and the techs do a good job removing callouses. They have 4 pedicure chairs, but if you have a group I would suggest calling ahead. My favourite nail technician is Lydia — she takes pride in her work, takes her time and does a very good job. For regular manicures she’s very good about pushing back cuticles and takes her time filing to make sure everything is the same length & shape. I wouldn’t recommend Tina for manicures — she’s all about speed and can be a bit rough. She once got impatient with some glitter nail polish that I had on my toes and used a Dremel rotary tool to remove it! It costs $ 35 for a gel nail refill, which is about what it costs everywhere else in the city — but I don’t recommend you getting a reflil here unless you are desperate! The quality of the gel topcoat they use is questionable since it usually chips about 2 – 3 days after I get a refill there. The techs aren’t properly trained in gel application so they glob it on thick and it will start to lift around the edges in about a week once your nails start growing out. For regular manicures and pedicures they use OPI and China Glaze polishes.