Sunnyside Auto

Their workmanship is at about a «B». Their customer service is an «F». I originally went to this place because my insurance company wanted a particular inspection done and this was the closest place to my house. After the inspection the gentleman seemed really keen on getting me as a return customer.
A couple months later I knocked my muffler off when I bumped a snowbank. If figured I’d try this place again to see how they do with a real repair. The work was good but he didn’t phone me to tell me when the car would be done. I had to follow up with him twice. I chalked these issues up to a language barrier.
A month later my muffler falls of AGAIN! I take it back to get it fixed figuring that they must not have welded something properly and this would be covered under their warranty. When they get the car on the hoist they show me that the small exhaust piece before the muffler had rusted and given out.
This time there was no language barrier as there was a new lady working at the front counter so we had a very easy time fighting over whose fault it was that this piece of exhaust was never replaced at the same time as the muffler. I (mostly) got my way by paying only cost on the part and 50% off labour.
I will never come back here as they obviously only do the minimum amount of work needed so that you keep coming back month after month. Their customer service is poor at best. I unfortunately have had better experiences at Canadian Tire.