Queen Street Dental Care

UPDATE: I went back and saw Dr. Lupovic about my issue w/​2 of the 4 fillings I got from Dr. Elena Otrocol and how they were still painful MONTHS after they were filled.
He started joking around about how «They’re cheap fillings from CHINA» (which to me a) was not funny, and b) borderline racicst?) I told him «it’s not really funny, this is my mouth you’re joking about». He tried to be serious but the overtone of «joking around» really put me off. Like your so called «dentist» has totally messed up my mouth and you’re making jokes about products from China?
He proceeded to tell me that there WAS a real issue w/​my fillings first of all, the cavities were so small they didn’t even really NEED fillings in the first place, and 2^nd of all, apparently 2 of the 4 fillings that were hurting are because the dentist who did the fillings (Dr. Otrocol) messed them up and let some moisture get in them when she was doing them. He proceeded to tell me he’s gonna file them down a bit and then if they’re still hurting I can go back and get them re-​done free of charge by him.
HOWEVER, he is really creepy and his weird jokes and demeanor put me off. I don’t think I will go back to him to fix them even if it is free because I don’t trust these people at all. He proceeded to tell me that this «mistake» only happens in 10% of cases and that it’s very rare and 90% of fillings are fine.
I’m like, yeah well I had 4 fillings, 2 of them are messed up, and that means only 50% of them were done correctly.
He’s like pretty much making fun of me/​laughing when he says «yes well in your case it’s 50%»
I honestly feel to report these people to the better business bureau!!! I got a new job w/​benefits so I’m gonna actually just pay another dentist to fix this mess in my mouth. Up until now I only had 3 other fillings in my whole life EVER so I just stand 100% behind the fact that this office is full of crooks and shoddy dentistry.
STAY AWAY AND AVOID AT ALL COSTS!!!
on a sidenote, if anyone can recommend a very good dentist in Toronto please shoot me a line on Unilocal!!!I am open to suggestions!!!
Thanks!

This review pains me because I’ve been going to them for almost 5 years without major complaints, until now. Elena, the hygienist, freaked out on me and stopped working mid-​way. I ended my cleaning appointment with an incomplete work!
I was stunned and at a loss of words. Her behaviour was unprofessional, and the only thing she accomplished was to deepen my sense of stigmatization and increase my trauma and fear of going to the dentist.
I used to go to Dr. Wong in Vancouver and he was amazing. When he brought in a new dentist, she was even better, hard to believe! Their bedside manner and calm demeanor helped soothe the fear I have. She would talk to me throughout the entire cleaning and I was distracted enough by her stories to forget the scraping. Plus, they have a tv in each room.
Back to Queen St Dental Care. No tvs. I am placed in a sterile, beige room where there is no caltron (the electronic device)! I need to have both the caltron and manual tool to get the dental cleaning job done!
The way Elena works makes it very slow and painful. I panicked from the constant scraping in my teeth because it was prolonged.
They have no understanding of what a nervous patient is, and thanks to her unprofessional attitude, my fear, which has increased since going to the, is now cemented. She turned around and put the blame on me– making me feel like I did something wrong (by panicking) — by stating how much she was shaking, without acknowledging that I was afraid.
My first dentist was a younger lady who was very frigid, with little bedside manner. She left to become a body builder (or was it aerobics competitor?). First big red flag that the people working there do not have the vocation.
I am very disappointed and am only returning to get the dental cleaning completed. After this, good-​bye to you because there are better dentists. I know, they may be in Vancouver, but there’s got to be someone of his same calibre here in Toronto.

Alec Lupovici is my dentist and he is great. Elena is my favorite dental technician/​hygenist?
After having my widsom teth out many years ago I experienced high anxiety about going to the dentist. Queen Street Dental care was fantastic about taking the time needed to help me feel comfortable and not scared about having dental work done.
All of the ladies at the front are nice and helpful.

When it comes to my health, I’m a loyal customer. I make it a rule to stick with my healthcare practitioners until they retire, but it was high time that I needed a new dentist. His work was good but his hours didn’t mesh with mine nor was his location. I put the word out to my friends and one of them referred me to Queen Street Dental Care.
The clinic is very big and clean, and they cover all of the basics regarding preventative dental care. They have convenient hours and they’re located right on the subway line so if I ever move or change employer, they’re easily accessible.
My dentist is Dr. Cheryl Greene who came in for a few minutes, checked my teeth out, and gave me her stamp of approval. But it was my hygienist who did the prep work and cleaning, and with whom I spent more time talking to and getting to know. It makes me think that I should book my future appointments with the hygienist instead of the dentist and save a few dollars.
But it was my first visit and so relationships have to be built over time. My overall impression was good and found everyone to be friendly. Plus their location and hours are what makes them so attractive for me and one of the main reasons why I’ll return in the future.

i came here because it was supposed to be the best in the city. i have a great dentist in new york, but i had a slight emergency one night when a filling popped out of one of my molars.
they gladly booked a short appointment for me a few days later and were pretty welcoming at first, but when i sat down the dentist began overstepping his bounds. i’ve had a lot of dental work done and he was in shock– asking if i had been abused, had a drug problem, or an eating disorder. i said none of the above, but didn’t want to get into my childhood dentistry traumas (i’m already nervous enough going to a dentist i don’t know). he continued gaping at my teeth very rudely while he filled the cavity, and then told me he expected to see me back for some intensive work i knew i didn’t need.
when i went home to my normal dentist, he took an x-​ray and began laughing. not in a good way. he projected the x-​ray image on the tv screen in his office and showed me that this «great toronto dentist» had left a massive air bubble, only filling the very top of the hole. now i have to get it refilled for a second time. thanks a lot, queen street dental care. i should have just let the empty cavity rot