Pita Lite

Average shawarma place, a bit better then shawarma max across the street in my opinion. I normally go here for convenience. Their chicken shawarma is good but not the best I’ve had, one problem I face is that it is not consistent time and time again when it’s good it’s good. When it’s an off day the chicken is bland. The same can be said with the portion size for the plates. Sometimes you get a lot of chicken sometimes they like on the rice and give you a small amount of chicken.
At the end of the day it’s a decent lunch/​quick bite place but I wouldn’t go here expecting great things. Overall it’s an average shawarma place.

Food is average But the Service is Poor. Would rather go to Shawarma Max right across.
I ordered 1) Shawarma Platter, 2) Chicken Shawarma Salad and 3) Falafel Salad.
Service too slow. Only one person working. Guy working there started giving food to people coming after me who had single orders.
Rude. When he finally started cooking my order. He was preparing only 2 Salads. I thought he might have forgot about the third. I inquired and the guy rudely replied that if I had 2 salads or not. and When I repeated about Shawarma. He didn’t cared to reply and just carried on.
Food is average. Good for take out not so much for sit in.

Super bland, just skip it and go to the other middle eastern place across the street or McDonald if you’re hungry late at night.

I really like this franchise so I go to a lot of its stores. as soon as I got in I was greated with a smile and asked what I wanted. I never tried the falafel, soo I decided it was TIME! I asked if it was store bought, but the lady quickly told me with pride that it is made from scratch. The got the falafel wrap… It was FANTASTIC… Soo I got 3 falafels to go

Just what everyone else is saying, horrible customer service and just average food. Taste was nothing spectacular. And for them to run a 50% off deal with groupon, means they’re dying for business. Or, people just don’t come back for a second time.

Usually when I order souvlaki dinner they put more than one piece of potato, and offer more than just a little bit of Tzatziki sauce, but not here! We had to ask several times to put more stuff in the plate. Nothing too special about this place, even though it gets crazy busy. It’s just another shawarma place.

Purchased a Groupon for pita lite, it’s literally a few mins walk from my office. Walked in today to be half greeted by a young girl, not over friendly and I took a few mins to glance over the menu board while she was serving other customers. When it was my turn I told her I have a groupon, right away she aggressively told me I couldn’t have any specials. I said ok it’s my first time here I’ll have a chicken shawarma. She said You can’t have it at as the special shawarma only a regular (whatever that means, first time here lady) ok I’ll have a regular one, didn’t even realize there were different ones. So she makes it up and asks what else since the Groupon is worth 10.00 and the shawarma is 6.79. I said ok I’ll have the lentil soup and drink (the board said add an extra 2.99). She spent the next min or so telling me I can’t have that because it’s considered a special. The young guy working the cash register must have noticed how uncomfortable I was looking being constantly told what I am not allowed to have so He stepped in and said that I can have it and pay the difference. They then whispered to each other a bit. I said if it’s a problem I will get something else, a salad or whatever. He said no it’s ok for the soup and smiled. She looked even nastier then she did when I walked in. Cool, I’ll take it pay the difference and dash out of this place quickly and spare myself any further scolding from young counter girl. If they are trying to get new business they should get rid of the nasty girl and keep the nice, smiley young guy there. A tourist with an English accent walked in with a toonie in hand asking for change. The nice young guy was opening the register to give him change and nasty girl snapped at tourist guy saying no we have no change. He turned around to go out the door and I offered to change his toonie. I pulled out my wallet and gave him 2 loonies for his toonie. That wasn’t so difficult, and took a few seconds. Nasty girl needs to take a nice pill before going to work. Food was ok, chicken not bad, a bit salty. Pita was super thin and fell apart half way through. Lentil soup is good. Nice flavour almost lemony. I think the service deserves 2 stars only because of the guy, if he wasn’t there I would give it 1 star.

Fresh food. The chicken souvlaki wrap is great! Very nice and friendly staff. I am a regular now.

This is a typical pita/​shawarma place that serves pita sandwiches and also plates. The key difference is that they also sell kebob dishes. The pictures suggest that the kebob dishes are Iranian style. Koobideh and Chicken kebobs are available. This place’s pricing strategy really pushes you to get the specials. I didn’t get the specials the 2 times I’ve been here but maybe I should have, because the things I got were not very good. There are several strikes against.
For my first meal here I decided to get a large falafel plate. Relative to other places, I find the falafel here a little hard on the outside and dry on the inside. Portion wise, it’s ok for the price you pay. The falafel was subpar but I really liked the salad.
For my second meal, I got the beef kebob (2 x ground beef, or koobideh). Once again this is subpar. There are several Iranian places if you go north. All of those places are superior to this, and cheaper. Pita Lite charges $ 7.99 for a koobideh. Mine didn’t come with a tomato/​veggies at all as per the picture. There’s also no yellow rice. The skewers were adequate and what I expected them to taste like. But every other place sells koobideh for cheaper and they come with salad or pop. So clearly the value is lacking. Oh and they didn’t give any sumac or butter. It’s literally a box of white rice + kebobs.
So basically I don’t like their falafel and there are much better choices for Iranian kebobs dishes. Despite the poor rating, I haven’t ruled them out yet. It might have been unwise of me to not get their specials. Their specials are their bread and butter and will probably be very decent. Chicken shawarma plate for $ 5.99? That’s what I’m getting next time. Maybe they should just remove all the kebob dishes from the menu because they seem very pricey and subpar if my meal was any indication.
****Update****
I’ve tried their chicken shawarma plate special for $ 5.99. It’s worth it. You get a box full of rice and shawarma and they give you 3 sauces. Very good price-​value ratio. The chicken shawarma is also cooked to the right texture. So don’t bother with their other stuff and just get their shawarma.

I have tried a few similar establishments and order falaffel but today was chicken shawarma.
Loaded with flavor and you could taste each and every individual ingredient added.
The only thing I would say needs change is the choice of pita used. Very thin. Fell appart easily as I was just unwrapping it.
Service was slower than usually expected on a late end of night, but the wait was somewhat worth it. Not dying to go back.