Parkway Honda

Overall, we are glad we purchased our 2008 Ody from this dealership. Paul is a great sales rep — he remembered us 5 years later when we test drove a newer version (decided not up upgrade at that time). Service department seems quick and efficient. We have not had a lot of repair work on the van, it’s been almost bullet-​proof for 7 years, so I can’t comment on doing much repair work there (I imagine, like most dealers, they are more expensive than a local garage mechanic), but do a good job on the maintenance and you can use the computers and internet while you wait, so that’s convenient (or they can drive you back home and pick you back up).

The service I received at Parkway Honda was excellent. We purchased a 2015 Honda Odyssey. Our sales rep, Todor, was easy to work with, and even took the time to drive out to my husband’s office to finish some paperwork quickly so we could get our new car earlier than later.
David, the manager, gave us a great deal on the car with no BS. We purchased the car within minutes. He didn’t make us wait or dither around with «offers». They also bought us lunch while we waited for the paperwork to be filled out.
Based on other reviews, I am looking forward to having my new car serviced here as well. Great job guys!

Sunny was pleasant to deal with on my busy schedule. I told him I went to several dealerships prior and want to cut to the chase without the back and forth crap. I had the dealer purchase price already and didn’t want to waste my time bargaining. I didn’t walk in expecting the dealership to give me their rate since obviously they are in business for a profit and I am aware that the sales reps are on a commission wage. But I did want a deal. I liked the way Sunny cut to the chase and gave me the numbers knowing I already had his price in mind. He made it quick and easy. I literally walked in and out with a new Accord top shelf with all the gadgets. All in all I received a deal on a car I knew I wanted. The dealership sold a car at a profit and the salesperson made a quick buck by being straightforward and honest. I believe it was a good day for the three of us.

An unreal service department. Incredibly efficient, professional and customer focused. A basic tune is easy to get with generous hours 7:30am to 9pm pick up and drop off time and a free courtesy shuttle. I had some damage done to the car and their autobody repair prices were the best in the city.

Great dealership, great service reasonable rates. Their rates for oil change are cheaper by $ 30 as compared to Mr. Lube and your car is hand-​washed each time you visit the dealership for an oil change.
I visited the dealership with a rust problem that was shown to the service advisor during a routine maintenance visit. He was quick to get the paperwork done and advised that the warranty would cover this. An appointment was booked and the car was dropped off. The dealership also provided a complimentary rental which I found to be very convenient. Everything was arranged for by the dealership.
Honda is not a «Prestige Brand» like a BMW or Mercedes, but they treat you with the utmost respect and courtesy. The Sales Manager, (I forget the name) personally inspected my vehicle, explained a possible reason for the rust, apologized for this and assured me that the vehicle would be fixed as good as new.
Kudos to Parkview Honda, previously my visit to other Honda dealerships were not as pleasant and enjoyable. Highly recommend Parkview Honda for Service.
Since my vehicle was not bought at this dealership, I cannot comment on their sales policies.

Is there anyone in their right mind who actually enjoys car shopping? My wife’s 14 year old Honda Accord was finally on it’s last legs, and she was shopping for a new one. I had no desire to get involved, so I let her visit the dealership that was closest to her office (not Parkway Honda!), thinking it would be convenient for her to get service. She came home that night with a head full of BS from a salesman who should be fired. «Lady, did you know that this car has more processors than your home computer? I mean, it’s a computer on wheels, so you HAVE to get the extended warranty!» He also told her that because she was a repeat customer, he would lower the Honda Finance rate to .9%. Seriously, this guy must be REALLY important if he can single-​handedly convince Honda Finance to lower their rates for his customer! I knew he was full of it, so I sent her back there and sure enough, this «offer» evaporated. Who has time for this sort of crap? And who enjoys being lied to by a sleazy salesman? Nobody should be putting up with this sort of BS these days.
I did a quick search on the internet and Parkway Honda seemed to have the best reviews, so I drove over there the next day. I dealt with Danny Yang and I have to say it was a very pleasant experience. Danny was very helpful, didn’t play any games, gave us a very fair price, and managed to secure the vehicle in a short amount of time. His business manager even gave some good recommendations with regards to finance. All in all, a very smooth, painless experience. It’s important to favour businesses that deal with their customers in a fair and equitable manner. I highly recommend Parkway Honda and Danny Yang.

I was here two months ago. I can’t remember the name of the male that was «helping» me, but I am not ratting anyone out just yet.
I was in just browsing around; looking to find more information about the car company and to actually have a look of the interior and exterior.
I am not familiar with the brand so I hardly know anything about Honda’s than my knowledge towards other automobile companies.
He was so rude about everything. Was it because he didn’t make the sale? Or persuade me enough? He would roll his eyes, and talk over me while I would be asking a question or making a comment. He almost sounded like he was raising his voice, but then again it could’ve just been the way he talks. RUDE.
Buying or leasing a car obviously does not take the first twenty minute visit to the dealership, but it takes a lot of thinking to do. He was just in a hurry to get rid of me as if there were other people around to help. Which there wasn’t.
He was useless. Other workers weren’t really helpful either.
Either the sales person woke up on the wrong side of his bed or he just has poor customer service skills like everyone else employed at that location.

I had a great experience at Parkway Honda. I had recently been in an accident and the car was written off by the insurance company. With a meager settlement in hand, my husband and I walked in to Parkway Honda to look at a new (used) car. We were met by a dealer named Dillip. He was very informative and quick to show us a 2011 civic that would suit our needs. We took a test drive around the area and felt like the car would be a good fit. Dillip sat down with us and we filled out the paperwork. As a homemaker applying for a loan we figured that it might take a little extra work to get approved for financing. In came Cory. He was excellent at helping, explaining and really, going the extra step get us approved and financed! Cory was constantly in touch with us throughout the process, via email, phone calls etc. Once the approval came, and were given the dates to pick up our new car, Cory made a couple of follow up calls just to let us know that it was a pleasure working with us. Dillip called us the day before to let us know everything we would need to do (get license plates transferred, pay for the deposit, etc). He told us we would be signing with another associate named Amber and wished us all the best. When we finally were able to pick up the car, approximately a week later, we met and signed with Amber. I have never met someone more chipper and upbeat! You’d think you were signing a winning lottery ticket. We got our copies of all the paperwork, signed for the car, and drove it home! Overall a great experience with the Parkway Honda Company.
The slight down side of the whole experience was with Enterprise Car Rental inside the Parkway Honda location. I had rented a car to get out to Parkway Honda, when I arrived I informed the Enterprise employee that when I was finished signing the paperwork I would return the rental (drive it to the other side of the parking lot). He said that was fine, and that he’d be there. When I was done, drove the rental over, I walked up to his desk and there was a sign saying that he’d be back in 5 – 10 minutes. I waited, then sat down. Then 20 minutes later, I walked back up to the desk to continue waiting. As I stood there I heard 3 separate intercom pages for him to call or come back to the desk and there was no response. At 25 minutes, I walked to the Honda employee desk and asked what I should do. She was very helpful and tried calling the various locations that the Enterprise man would «clean the cars». There was no answer for her phone calls or responses. Finally around 30 minutes he returned. I jokingly said «your sign should say be back in 30 minutes» his response was not apologetic but rather curt saying «its the sign I put up every time» (I was not insulting the sign! Rather the inaccuracy of it!)
But again, Parkway Honda = awesome. Especially if you might have special circumstances with credit, job history, etc.

I drive a Civic Hybid with a known «judder» issue — the transmission skips and jumps. There was even a court-​required extended warranty on the problem.
It surfaced six years ago and was dealt with by a Honda in the San Francisco Bay Area. It showed up again last year and I brought it to a Honda here in Toronto (NOT Parkway) — they wanted to hit me with a $ 2,000 repair bill before even doing the diagnostics to properly determine the problem, they were cold, unfriendly, unhelpful and all ’round unpleasant (I had to beg Honda Canada to intervene to get the car properly taken care of, since I was just three weeks out of the mandated warranty period). They barely listened to me and were decidedly uninterested in the repair history.
When the problem resurfaced, I drove across town to Honda Parkway and dear lord, the difference is night and day.
— Amir called the other Honda here in town, Honda USA *and* the dealership in Oakland to get a precise work history on the problem.
— They called Honda Canada to try and get them to cover part/​all of the work.
— They took into consideration that the problem has been worked on twice before. They recommended a new transmission instead of a patch (a patch was done last time), but got half the cost covered. Thus leaving me with a choice of a new transmission for $ 3k+tax, or the patch that doesn’t last for $ 2k+tax.
— They have courtesy cars (the other guys just dumped me at a rental place a few km away).
They greet customers with smiles, joshing around, their waiting area is comfortable with a little café, wifi, they have an Enterprise desk on-​site; three different service reps came to check on me to make sure I was being taken care of, one even offered to grab lunch for me.
I’ve gone to Hondas in San Francisco, Oakland, Livermore CA, Montréal, Toronto, Etobicoke and Edmonton. This is the first time I nearly cried tears of happy instead of anger. (The $ 3,000 bill isn’t happy, but being treated well and with courtesy and consideration was.)

just had a problem with my car. it started making a horrible noise under the hood. hesitant to bring it in here but it was close by.
within minutes they found out what was going on with my car. suggested a repair and the cost for this insepction was 60 $. They suggested to replace a belt at 160 $ but what I found helpful is that they actually brought me into the garage to look at the car to show me what was going on.
I have to end up bringing it back to the auto shop that did work on it earlier this week instead of having them fix it. but i was very glad at how they handled this at Parkway honda.
I think all dealerships should put the customer first (what happened to customer service?) instead of the mighty dollar first. Some dealerships build a false sense of care or concern for the customer — providing coffee and car wash etc — but if they dont get the car fixed and gouge the customer, all that stuff means nothing.
Parkway honda seemed honest enough without trying to gouge me out of every penny I got; they explained to me and showed me what was going on.