Absolutely TERRIBLE. If you going to go to a Moxies – I suggest NOT to go to this one. I get to Moxies for my best friends Birthday party yesterday at 7pm. I wait behind this three person family usually where you would wait for help or assistance or to be seated. The«manager» blows by me and asked this family if they had been helped yet, in-which they reply yes. Totally ignoring my presence. I decided after that – that I would walk around and see if I can find any of my friends. I walk the entirety of the establishment without seeing anyone I recognize. I flag down this Jame Franco looking man who looks like he could be someone who knows something and tell him that I am here for a large party group. The man shows me his manifest for the evening AFTER I tell him the name of my friend. I find the name of my friend on his manifest and the time it was booked – which was 7:30pm ALONG with his [my friends] phone number. The man leads me to a party room and asks me if any of those people inside look familiar. I ofcourse said no – but I am SUREOF my friends name on his manifest. I thank them and then step outside to call my friend telling him what he had reserved has been taken by some other people! My friend(Birthday Boy) finally gets there. The«manager» is insistent on talking to him privately without any other of his guests present(obviously a coercion tactic). The«manager» said that apparently someone in the group that stole our reservation said they were my friend(which is odd that two people with the same name would book the same room – its not odd its impossible) and that they booked this room for the same time. The«manager» apparently called the manager who booked the reservation of the people who stole our reservation it to confirm their story. So, to be clear theses people were NOT on their reservation manifest. My friend was on their manifest. Even if they did book it – it was not written down THUS that is our reservation that they(Moxies) gave up to someone else who didn’t book or booking was not written down. The entire time the«manager» who was a terrible shade of orange kept saying to me, «I should have believed you». What he should have done was asked the person in that group who stole our reservation for I. D to prove he was he he claimed to be. My friend(The Birthday Boy) eventually got coerced into having our group placed outside of the main establishment. If you have ever been to the Moxie’s in North York above the Goodlife Fitness Centre – this spot I am talking about is basically a waiting area that is surrounded by three doors to the outside. Our party wasn’t able to sit down together. Instead we had to sit four people to table. The«manager“also said as a selling point to this ‘crack-pipe idea’, that we wouldn’t be disturbed by people coming in and out and that he would close the doors, that we would all get free apps, and would get two servers. Lies, lies and more LIES. It was cold as hell, no one attended to us for hours, they seemed to have forgotton about us because we weren’t in the main area of the restaurant. It took almost two hours before people came with water or the appetizers we ordered. The«manager» brought three appetizers randomly – didn’t even ask us what our preferences were– just chose three random ones with little concern that a few people in the group couldn’t even enjoy it because they had SHELLFISHALLERGIES. It was hours even afterwards that people even got their dinners – cutting into the plans that we had after. In fact it ruined our after dinner plans completely because its ordeal took SO long. People started leaving out of frustration. I ordered an appetizer and a drink. I personally didn’t even get my drink that I ordered and no one came back to ask me if I wanted a main course. The James Franco looking character came back only after HOURS had passed to see if we were doing alright and said he ran the joint. After people finally got water after hours, After most of us finally got our meals, After the majority of us were just fed up. If I could rank this in the negatives I would. One star doesn’t do justice to the experience I had last night.
Sim C.
Classificação do local: 1 Toronto, Canada
Haven’t been to this location in quite a while, mostly due to previously underwhelming food/service. Only came back here because it was conveniently located to friends whom we were dining with. Reading some of the other recent reviews, many sharing similar experiences of poor service, I should have pushed a bit harder to move our dinner to another restaurant. FOOD: The«Loaded Burger» I ordered was fair, though not really worth describing much in detail. Lots of toppings, though the patty itself was a bit bland, and the bun became soggy quickly after the sauce/juice soaked through. The«Bite of Brownie» really gets closer and closer to an actual BITE-size every year, yet the price keeps steadily rising. Given that this little dessert is nothing more than a warm piece of cake with vanilla ice-cream on top, it was even more disappointing when the dish came out completely cold. Not sure if the kitchen forgot to warm it, or if the server left it sitting on the counter too long(probably this, as the ice cream had already started to melt as well). SERVICE: I tried to give the server a chance to redeem herself, but her shoddy service kept disappointing to the point that I was quite irritated upon leaving. A brief list of service pet-peeves by server Elvire M. that ensured that I will not be returning to this Moxies location: 1) She did not make any effort to accommodate additional guests when they arrived, requiring us to seek out and move chairs over to our table ourselves. 2) When asked what side-options I could have to accompany my aforementioned burger, other than fries, Elvire stated that I could have the soup of the day. She did NOT mention, nor was it mentioned in the actual menu that ordering the side of soup would require an upgrade charge. This is one of my biggest pet-peeves when dining out, as it is not about a few extra dollars, but transparency. 3) Our meals arrived rather slowly, and the server made little effort to check in on whether we needed more water or anything else. 4) Upon receiving the bill, and addressing Elvire’s failure to inform me of upgrade charges, she proceeded to claim that she did tell me. Given that I, and others in my party, could not recall her mentioning anything whatsoever about said charges, it was even more insulting when the server stated that she had a «different opinion» on whether she informed me or not. The lack of accountability here was appalling… 5) As is common for many, our group remained at our table for a few minutes after receiving the bill, to finish our drinks/desserts. After informing her that I did not require change, and that I was not yet ready to pay my bill, Elvire still proceeded to come by two additional times to rush me to settle my bill. VERDICT: Will definitely not return. The food is mediocre, and the service atrocious.
Yassi F.
Classificação do local: 4 Hamilton, Canada
Dined here in a group of 20-odd and the service was handled very well. Food was in the range of decent-very good, not a wide selection of drinks though.
Allen S.
Classificação do local: 1 Richmond Hill, Canada
I’m astounded that I could have been even more disappointed than last time. I was contacted by the general manager following my review to try to remediate the situation with me and he proceeded to snail mail me a print out of a coupon to encourage me to come for another visit. This mail took over 4 weeks to mail when I could have easily printed it out myself. Just saying. Anyways. Today is my anniversary and we decided it would be a good opportunity to make use of the coupon I finally received(valid only at this location). We made sure to check online and it said they were open until midnight on Mondays according to Google, so we were like okay great, let’s go! As we finally arrive at 10:45, we stood around for several minutes before being greeted and then we were met with some wonderful news. «Sorry guys, last call was a few minutes ago.» I was furious. I don’t even want to bother with that stupid coupon. We went out of our way on our anniversary and were very hungry and we were met with that idiocy. I’m absolutely astounded that this place is still in business and will not be back. We left extremely pissed off an hungry. That’s strike two. There will be no strike three. I’m Russian, and we don’t play baseball.
Marcus E.
Classificação do local: 3 Toronto, Canada
Went on Friday Oct 16, arriving around 6:30pm… Greeted by maitre d’ who asked if we had reservations and was told no we didn’t. He then asked if we were there for dinner or to see the baseball game… We answered dinner… Seated in a booth for 2 with my date… My date ordered the Mushroom Sirloin with extra side of broccoli and a Heineken, I ordered Lobster and Shrimp Linguine and an 8 oz glass of white wine and a Gumbo soup to start… Drinks were delivered by another waiter who proceeded to place the beer on my side of the table and the wine on my dates’… He would have been better to ask which was for who as opposed to assuming because I am a man that I ordered the beer… When the entrees were brought to the table the server asked which was for whom… Had coffees and split the White Chocolate Brownie, floating in chocolate sauce and covered in whipped cream for dessert… Food was average, service was acceptable, décor is somewhat upscale… The privacy of the booth was nice compared to some other restaurants… All in all a little pricey…
Zineea K.
Classificação do local: 4 York, Canada
We go to this Moxies quite often, its super close to our place. Plus the service is really good. Tried the dry chicken wings in the past and it was VERY salty. Recently gave their chicken wings another shot, so took the honey garlic flavour… and it was so good. If your adventurous, ask for the hot sauce on the side! Honey garlic with a lil dip of hot sauce made it perfect. When it got too spicy dipping that mix in the ranch sauce that came with the veggies was just PERFECT. Also ordered the Kale, Quinoa salad with chicken. It was good but was missing something, felt a little dry. So if you plan on ordering that, order it as is and then ask for lemon vinaigrette(I asked for this one) or balsamic vinaigrette dressing and parmasean cheese, mix these additional ingredients in and the full flavour comes out. Very healthy, and very tasty. From the drinks, almost all their drinks are really good but my fav fav is the Bellinis, they are soo good, i think they make one of the best in town. Enjoy!!!
Margaret L.
Classificação do local: 2 Toronto, Canada
If you’re going simply for the food, you will be fine. Food is usually decent and has nice plate presentation. If you’re going for a date, steer clear. The lighting is terrible and with bright lights hanging over the middle of each table, your date(and yourself) will have strange shadows cast across their face. You will look older and slightly haggard. The place is often very loud too and every time I’ve gone there(3x), I’ve asked to move tables. Lastly, 2⁄3 time I was there, I was freezing cold and had to wear my jacket the whole time.
Vandana L.
Classificação do local: 4 Toronto, Canada
We had our extended family Mother’s Day lunch there today. All of the staff were very friendly and attentive. The food was great! There was a minor mixup with my kids’ orders so they let the kids eat what they had given while they prepared the correct meals. We even got little Mother’s Day flower planter kit and some gift cards for a future visit. We’re very happy we chose Moxies for our lunch and will definitely be back to this location!
Phillip S.
Classificação do local: 2 Markham, Canada
damn! Thought I did a review for this place, guess not! Back in January along the stretch of Willowdale, Moxies at the time seemed to tbe the go to place. Though a busy area, on a Saturday night I was able to find parking along Yonge. Upon arrival the main entrance via goodlife(smart and not-so-smart) you can’t help but smell the chlorine which can be a deterrant. However luckly we were able to walk right in rather than waiting out in the open air. It took a few minutes to find someone to seat us down. The restaurant is very spacious, clean, and comfortable. The service, unfortunately was not up to my standards. There were times where the place seemed short staffed. For food we ordered their Mosiac Dip; which was delicious, goat cheese, mushrooms served with a lightly toasted flat bread. In addition we ordered calamari which was NOTBAD, however I still feel Bar Vespa in Liberty Village makes the best ;) Presentation of the food was at par with most casual restuarants, price was affordable, however it all comes down to the service, which was unfortunately slow :(
Patrick A.
Classificação do local: 4 Kirkland, Canada
Not a bad meal. Price was appropriate for quality of meal received. Service was OK. Waitress wasn’t very knowledgeable about their menu. Otherwise service was good. I had the blackened chicken burger which was quite good. Serving size was good. Not too much and not to little. Burger came with a side of fries and ketchup(it was nice to not have to ask for it for once!)
Steph C.
Classificação do local: 2 Richmond Hill, Canada
I’ve been to many Moxie’s before with decent food and service, but the service at this particular Moxie could have been better. The location is convenient as it’s just along Sheppard Walkway. My friends and I were looking for a place to grab dessert after dinner. One of my friends was craving the brownie at Moxie’s particularly so we went. There were plenty of spots in the restaurant and we were seated right away. However, the service was just incredibly slow. It could’ve been because of the staffing, but if the restaurant is not particularly busy there is no reason for the service to be this slow. It’s pretty bad when one of us had to get up just to get someone’s attention and pay the bill. On top of that, the bills were mixed up of course. It’s understandable if the restaurant is busy, but not if it’s nearly empty. It was frustrating because when we were trying to get the waitress’ attention she was talking to another table the entire time, and then when she was done, she was chatting up with another table longer. It was exhausting as many of us had work the next morning and it was getting late. It was also tempting to not tip at all but being the responsible citizens we are, we tipped at least 10%. On top of that, we had to deal with a drunk bartender which was not a pleasant experience. In all fairness, my friend said when she went the service wasn’t that bad, so it could’ve been the hour we went. The food was fine because it is Moxie and a chain. Overall, I would give this review 2.5 stars
Concepts E.
Classificação do local: 3 Hamilton, Canada
Friendly and warm setting and a great seating arrangement with a girls night out a round table. Drinks were good and then things changed. the resto was short staffed and so we waited quite a bit to order our food and receive it. The red curry bowl is not what it used to be for those who have loved it for years. More oily, lacks the red curry coconut flavour, and thr cinnamon dusted bread it came with is no longer. The calamari was greasy but the burgers looked good. We had to fetch our waitress to check in on us. Then we had to get out of our seat to ask for water. The company of good friends distracted us from the lag time between courses and the manager on call for the evening was nice to check in. I’m sorry you are short staffed during the dinner hour, but letting your patrons know ahead of time is better to avoid frustration and allows for more patience on their part.
Y L.
Classificação do local: 3 North York, Canada
Has a holiday lunch with my girl friend on the 22nd. The service was good which the se ver provided options. We both ordered tuna salad. Overall the food was good and ambience was good. For food value the area of yonge and Shepard, it was what I expected. Would have liked a bit more variety but it is a chain restaursnt.
Rani K.
Classificação do local: 1 Toronto, Canada
the service is very slow even sitting in the bar area. Today I left after waiting for 15 mins just for A DRINK that never came. Next time I will head to Milestone or Jack Astors.
Mélanouille F.
Classificação do local: 5 Lille, France
Great server(jake?) with a good humor and a perfect professionalism. The food was just awesome(all of our plates). The cocktails were the best I had since a long time and the atmosphere was not too lousy. A really nice experience. Thank you.
Sean C.
Classificação do local: 4 Mississauga, Canada
I have an office close to this location so I have used this location to meet with colleagues pretty regularly in the past. One thing I like about this place is that the servers are very friendly and in fact a few of them have been around for at least a couple of years. Tonight I am here for drinks and apps with one of my mentors who is hosting a good size group(over 30) and the service has been very good considering the size of the group. We essentially occupied the large area just outside of the main restaurant(inside the lobby of the building) and the only thing I will complain about is the fountain that runs in front of the gym. It really smells of bathroom cleaners. Nixies should lobby the building manager to use other chemicals to purify the water because the smell is pretty bad!
Elaine S.
Classificação do local: 1 Markham, Canada
The service was bad the food was bad. And the only reason why I’m writing more is so that it qualifies as a review and not a tip. The location is convenient and that’s about it. I have nothing more to say…
Adele W.
Classificação do local: 3 Pickering, Canada
I came here the other night for a work function and was a little sceptical after reading some of the reviews. The restaurant itself has a beautiful décor and is excellent for groups and intimate dinners alike. As mentioned in previous reviews, there were a few waitresses who’s attire resembled that of a two-bit slapper however our server, Maria, was dressed quite sharp and presented herself in a professional and courteous manner. I ordered the Beef Vindaloo but substituted the beef for chicken($ 16.99). As described, this dish certainly is rich and spicy but not overpoweringly so. The menu speaks of shredded sweet coconut however I didn’t see or taste any in the dish I had. Over all though, it was very tasty and I would order it again. We had a great time and the service we received by Maria and her team was excellent. A note about parking and subway access: There’s an underground parking lot located on Upper Madison Avenue for which Moxie’s will validate parking(after 5pm) and they are also connected to the subway via the Madison Centre tunnel. It’s not completely underground door-to-door but rather comes out beside the wooden revolving doors that used to be the entrance to The Keg at the Sheppard Centre. From there, it’s a hop, skip and a jump into the Sheppard Centre and you’re on your way. The tunnel is rather isolated in areas and I found that there really weren’t enough security cameras to make me feel at ease. I would imagine that during regular business hours it would be fine but I was glad I had someone with me when I walked through there closer to 8pm.
Teena D.
Classificação do local: 4 Toronto, Canada
Tonight Gord and I met his childhood friends(they’ve known each other for about 50 years!!) and their wives for supper at Moxie’s. Gord ordered Mediterranean Shrimp & Crap Linguine and I ordered Chicken Enchiladas. Gord found his pasta too spicy. My enchiladas were good and very filling. Sherry was our server and she took excellent care of us.
Ehsan F.
Classificação do local: 3 Toronto, Canada
How Moxie’s has so many restaurants I’ll never know. They brand themselves as a family friendly restaurant but we all know they are just a more refined Hooters. The combination of horribly overpriced and lackluster food plus not so great service made for a very unmemorable experience. On fridays they have some drink specials. The G.T.(their take on gin and tonic) goes for $ 5.99 and it’s pretty decent. The Bad Boy Beers are something I’ve only seen at Moxies. They are essentially oversized bottles of Corona and Heineken and go for $ 7.99 on Fridays.