McDermott Motors Tirecraft

The best service you can find, they are quick to get back to you and so accommodating. Good prices on tires too!

Been going here for years and have received phenomenal service time and time again. These guys are professional and honest. If you haven’t been here yet, give them a try.

tried to up-​sale me more service than needed. would not go back.

Rick and Martin were very accommodating. I had snows that needed to be put on existing rims and an over all tune up for winter driving. To my amazement I received a text with a Link attached to it — It was the Diagnostic analysis of my car (and the majority of it was filled out directly by the mechanic working on the car — usually in shops we never see or rarely hear from the person working on the car). Also, pictures of some issues were attached — great for those who need/​prefer visuals. Impressive new software and a willingness to cater to all of a clients needs. I will return and urge you as well.

These guys are experts, delivering customer service that you’d expect from a 5-​star hotel (atypical of a service centre for your car!) I must say, I’m impressed.
From the first phone call to book my car in, they were pros. The guy on the other end was very friendly, conversational, well mannered, knowledgeable and accommodating. What more could you really ask for? He offered me a Tuesday or Wednesday appointment and sensed in my voice that I was disappointed. He asked, «were you hoping for something sooner?» I explained that I had to go to Ottawa on Tuesday, so he asked me to come by Monday mornings and said they would squeeze me in.
Upon arrival I was greeted by a quick (intelligent AND witty), friendly, efficient rep who checked me in. I use a fleet service and he took care of absolutely everything, making my drop-​off a breeze. Honestly, I was sort of hoping that I could have used my car on Monday, but they ended up having it all day. That was the only bummer, but that said, they did squeeze me in, so beggars cannot be choosers.
When I picked up my car, all there was to do was pick up the key, and get a copy off paperwork. All of the billing had been expertly handled. Oh, except one thing! They asked if they could «book a reminder call» in March to get my snow tires taken off. They’ve really taken it to the next level… It was like going to the dentist, except completely painless.

Great place to get your car serviced. James and his staff go beyond what you might expect for a service shop. I have a BMW M3 — they were ably to diagnose and repair the issue much quicker and for less than the dealership.

So… I haven’t actually gotten my tires from here. But I would have, if I got the right price. That being said it is competitive out there they have definitely competitive prices, a great location and are EXTREMELY helpful and informative. If asked, they would be a place I would recommend.
Here, Rick spent so much time explaining what to look for in a good tire and what aspects I should look for depending on my car and the type of driving I do. He worked with my price range as well and gave me a lot of advice. He is very knowledgeable and friendly. Quite different than most places that are simply out to make a profit — which I’ve come across many times with any car issues (maybe it’s because I’m a woman instead of a man? Who knows).
He was so helpful that I feel bad I didn’t end up getting my tires here, but enough to make this review and reco them online and to friends and family.

First-​time customer who got some snows installed in December 2014. These guys are a great alternative to big, impersonal chains. I got sound advice, the job was done right at a fair price and the customer service was superior. I’ll be back.

My Jeep had a flat tire while I was visiting Toronto. Mr McDermott graciously found time to repair the tire despite his company’s busy work load. The work was performed quickly and flawlessly at a fair price. If I were in need of service again in central Toronto, I’d use McDermott Motors. Highly recommended without reservation.

Here’s a place where you get the straight goods. I keep coming back because I know these folks are truly interested in keeping my old van on the road in good working order and that I’ll be safe on the road.
When I drop it off, I know they’ll take a minute to have a look over the vehicle and make recommendations on what must be done and the repairs that can wait.
They’ve saved me tons of money over the past three years simply by helping me to avoid buying a new van but I also know they’ll be clear about how long it will last.
That’s what I meant about ‘the straight goods.’
You can’t ask for much more in this day and age.

Looking for good auto service in the city?
McDermott Motors is one of them.
I would normally find affordable services just outside of downtown but I decided to check out this lesser known place since finding a good auto services is a challenge in the city. McDermott Motors provided very friendly service that cares about the needs of their customers.
By phone and in person, they were very friendly, courteous, honest and straight forward about parts and service quotes. There’s no hassle in convincing me that they are good at what they do, unlike some auto services normally do to get sales.
As for service, they were prompt. I watched the owner (as he introduced himself to me when I dropped off my car) keep up with the service as customers came to pick up their cars. He was on his feet multitasking and working with the mechanics. The mechanics were just as friendly and courteous as the owner. They did the job as requested and did a little more to make sure that the car was fully checked before it left the shop, all within the quote given.
Quotes on parts and labour are what you would expect from other places, reasonable.