The service was sub-par(slow when we need it, too frequent when we were eating). Overall the food quality was cheap and it took forever to have our desserts delivered. I would have expected better given the restaurant wasn’t even busy.
Sunny D.
Classificação do local: 4 Markham, Canada
Excellent food and service. Good atmosphere. Appetizers were good but not extraordinary. I had calamari as an appetizer which I didn’t like at all and ordered The Smiling Buddha salad as a main dish and it was amazing! I’m definitely gonna order it again.
Mike H.
Classificação do local: 3 Toronto, Canada
I don’t go out of my way to hit up Jack Astor’s for lunch or dinner as it’s more of a place to have a couple of beers with friends after work. Since we had a meeting in the area, I decided to go with the crowd and have lunch at Jacks. I must say they really did an overhaul on their menu. The selection is pretty vast, and the different types of food and drinks you can order now rivals places like Moxies or Bier Markt. I ordered the quesadillas and salad along with a couple pints of Guinness. Food came out 0 – 100 real quick and the waitress was on top of things for the most part. What blew me away was my food was actually well presented and tasted good. Yes that’s right, Jack Astor’s you’ve turned yourself around from the previous slop drop food you used to offer! I’d definitely come back again for a Leafs game if I’m nearby. Jack Astor’s you so crazy!
Lynda D.
Classificação do local: 3 Toronto, Canada
First of all it was so loud you couldn’t even hear yourself think! The place was very busy for a Saturday night but the food came quite fast which was good. It was hard to find our waitress but she was very polite and bubbly. My friend had a chicken sandwich and she felt a bit cheated but how much chicken that was actually put in there. So I don’t know if that was because they were busy or if there trying to do a bit of cheating. All in all food was good but noisy location.
Victoria D.
Classificação do local: 3 Toronto, Canada
The food is surprisingly good but the service ALWAYS takes so long, even when the place is mostly empty. Every time I’ve sat upstairs our server has seemed to disappear for an unusually large amount of time.
G H.
Classificação do local: 4 Downtown, Vancouver, Canada
Sat at the bar upstairs as I was in town on business. Plenty of tvs showing NFL games. Bartender Chris was great. He was personable and attentive in a busy environment. I ordered a 10oz sirloin and veggies. I was stunned… it was awesome. I generally don’t relate Jack Astors to great steak. This steak was better than anything I have eaten at the keg. Bottom line, very good meal, great service and NFL all over the place. I will be back and the menu is extensive from standard bar fare to steak and seafood. Thanks to Chris and the busboy whose name I didn’t get but is a Giants fan unfortunately. Both employees were great.
Jenny C.
Classificação do local: 4 Toronto, Canada
I was out of the country for some time and my memory of Jack Astors was a quasi-Mexican place with paper table clothes that you could colour on. I was very surprised to learn that someone took my friend to a Jack Astor’s, and that’s when I found that Jack Astor’s is actually quite a nice place. This place is particularly nice, actually. The food is pretty delicious(for a place like Jack Astor’s) and the service is fantastic. The service has always been friendly and the waiters are actually very useful. Often times I ask people’s recommendations and they don’t really seem to care about the food or the restaurant. At this Jack Astor’s the waiters have really tried the food and seem to like it, so their opinion is pretty detailed. I was quite pleasantly surprised by this place and I think it’s a great place to grab casual food before heading out in Toronto.
Jenn B.
Classificação do local: 1 Vancouver, Canada
We had a table of six and waited for twenty minutes and no one stopped by our table once. No we weren’t rowdy. I tried getting a server to come by our table and they would literally walk right past us and we all wanted to purchase food. Never been treated so poorly, never ever go to this site.
Ben A.
Classificação do local: 4 Somerset County, NJ
Stumbled upon Jack Astor’s on our first afternoon in Toronto & was not disappointed. Service was great & quick and the food wasn’t bad as well. The burger that I ordered was great but wished I could have said the same about our Poutine. We were surprised that the Poutine found in our local NYC restaurants were better then at Jack Astors since they are a chain restaurant & also a staple of Toronto. Nevertheless, I will definitely be back on our next trip up to Toronto!
Jodie J.
Classificação do local: 4 Exton, PA
This chain restaurant is pretty much like what we expected with good dining environment and friendly service. It is a slightly pricy comparing to the same type of food but not too much off the chart. The real catch here is the outdoor patio and the servers. Great on a sunny day to relax and people watch or just have a relaxing conversation. The servers are great, friendly, nice and always there to help! Actually 3 stars for food and 4 stars on good service and location.
Evelyn A.
Classificação do local: 3 Toronto, Canada
I don’t make a habit of going to Jack Astor’s, but I have to admit, I do love me some cheesy pan bread and Jacked-up bloody caesars. My usual dining companion is American, and had never been to a Jack Astor’s location. This means he’d never read the stupid things written on the back of all of their shirts and felt awkward, never had a server write their name upside down on a brown paper table cloth, and most importantly, he’d never had the cheesy pan bread! We sat on their pretty John St. patio, we had mediocre service, we didn’t really enjoy our lunches… aside from the cheesy bread. I will follow those greasy pans to hell, and now, so will he.
Will A.
Classificação do local: 4 Montclair, NJ
Dope, chill spot right in downtown Toronto. Came for lunch and got a seat outside. Seems like it’s a popular place because everyone I spoke to said only great things about it. Got the wings which were good. We also had the poutine which was surprisingly weak. My buffalo Cobb salad was good tho. The server was pretty chill. I forget his name but he was def on top of it. Will be back an recommend.
Matt M.
Classificação do local: 1 Toronto, Canada
The food is awful and over priced, as are the drinks worst part is the Patio! Its so loud in the evenings that you cannot even have a conversation without screaming across the table. Not recommended!
Maria L.
Classificação do local: 3 Toronto, Canada
Jack’s is consistent with their food items. You really can’t go wrong with the chicken parmesan. What you can go wrong with is the poutine. I came here and got the hold the beef burger with a side of poutine, because poutine is amazing. Except at Jack’s, which I forgot about until I saw the waiter coming towards us with our plates. Jack’s likes to make their poutine formed like a cube with cold fries, cold gravy and cold cheese. This results in a cold glob of disappointment. The cheese curds are good… if only they were accompanied by hot fries and hot gravy.
Britany S.
Classificação do local: 3 Brampton, Canada
Jack’s automatically gets 3 stars because they are consistent. No matter what location I go to my old faithful’s taste the same. I always order bruschetta to start because surprisingly Jack Astor’s makes the best bruschetta to ever grace my taste buds. It is described as: Roma tomatoes, red onions, roasted garlic and fresh basil topped with Feta and Parmesan-Romano cheeses and drizzled with roasted garlic lemon aioli and a balsamic glaze. Absolute PERFECCCCTIIIOOOONN! They are not stingy with ingredients and they load those bad boys up with bruschetta toppings half way through I always regret sharing. For my main I go with the Chicken bowtie pasta and I substituted sundried tomatoes with fresh tomatoes and mushrooms. My server recommended extra sauce which was an excellent idea and I will continue to do that. So I’m guessing you are wondering why they didn’t get 5 stars if I LOVED my food so much. Simply put the service. I don’t know if they were understaffed or not properly trained but it was lacking. My waiter was very friendly BUT he didn’t bring us an adequate amount of plates and cutlery and we couldn’t find him so I stole them off another table, he was too hard to find most of the time, he left in a hurry without topping off my meal with black pepper and parmesan we didn’t end up finding him again till almost half way through our meal, I believe he forgot to input on of our appetizers because it came a little too long after the others, he forgot to bring my friends beer with the round and then we ended up ordering it again from another waiter and when we asked for the bill we saw him walking about tending to other table for too long before he came back to ours. We had to ask for EVERYTHING he did not anticipate our needs once.
Santiago T.
Classificação do local: 5 Buenos Aires, Argentina
Muy buena comida. Buenos platos al mediodía y menú para chicos a precio reducido Para el wifi hay que pedir un ticket El servicio fue muy rápido. Recomendable
Dev R.
Classificação do local: 4 Long Beach, CA
Upon arriving in Toronto, I asked the concierge for a recommendation. He pointed to «pub row». Little did I know that Jack Astor’s was a Toronto staple, versus a unique pub. Well… We were welcomed, and taken on a little spin, as the host tried to figure out where best to seat us. Outside was too cold, but most of the inside was too dark. He could sense this and found a table in an apparently busy area that was well-lit. Problem being, a lot of folk, or a few large parties had just left. The place was a mess! It took a few to get service. But once we got service… Our server had a pleasant attitude, and apologized for the delay and the party leftovers. It took he and his colleagues the whole time we were there to clean the area, but alas… he took our order. We were famished! We thought we could eat appetizers and a meal. I’m glad we ordered in parts. We ended up eating only the appetizers. We ordered riblets and macho nachos. My guest expected the riblets to be like America’s Applebee’s(because she didn’t read, just name recognition), but they were basically little pork chops with lemon pepper seasoning. Delicious surprise. The macho nachos with beef chili? Too much. Without chili would have been good, as there were so many jalapeños on it, my mouth was lessening an appetite. So we missed the chicken strips they’re known for, as well as the fish ‘n chips. But there’s always tomorrow.
Aimee Y.
Classificação do local: 3 Toronto, Canada
So sad to find out they got rid of the one really big meatball. It was one of my go-to picks on their menu. I guess I’ll just stick to the nachos with chili or the Holy smoke burger with a poutine. I find the staff are always friendly but not always fast. While waiting I suggest reading the staff shirts. They have some pretty funny ones. They also got tons of tvs. I also suggest jacking up your alcoholic drinks.
Tiff L.
Classificação do local: 2 Toronto, Canada
As the weather starts warming up, the patio opens! Woohoo! But, do you really want to sit on Jack’s patio? Both times me and my coworkers sat on the patio, we were neglected and although our servers were fully aware we are on a one hour lunch break, our food took more than an hour to arrive. Every time the server went back inside, we knew she wasn’t coming back out for another 20 minutes. Even when we asked for the bill, it took forever. On one occasion the manager was apologetic and comped us for our food, but our second patio experience was the same way. While I don’t recommend Jack Astor’s patio, the service indoors has never been an issue. Which would you choose: More sun or More service?
Angela Y.
Classificação do local: 3 Toronto, Canada
My waiter was pretty good in comparison to the other ones I had from the other Jack Astor’s locations. I had the asiago chicken bowties while my bf had the chicken parmigiana. My portion was slightly smaller than usual but his was slightly larger(coincidence?) but was still good. We split a chocolate trifle, and thoroughly enjoyed it. Food takes awhile as usual, was good but not anything special
Nick P.
Classificação do local: 3 Mississauga, Canada
Jack Astors is probably one of the most under-rated bar & grill restaurants mainly because of their old image. But after their multiple re-brandings and new menus, they have changed significantly. The food is actually quite amazing and the chefs seem to have much more passion. STRONGLYSTRONGLY recommend their new Bruschetta appetizer. Trust me. Might just be the best one you’ve ever tasted. Unfortunately, the entres still seem to be a hit or miss… but the appetizers are more than worth every penny.
Laura F.
Classificação do local: 4 Paris
Même si c’est une chaîné comme beaucoup en amérique du nord, j’ai vraiment aimé ce restaurant! Le restaurant n’est pas loin de la CN tower donc parfait pour le touriste qui a faim et né sait pas trop ou manger! Il est sur 2 étages, je conseille le RDC qui est plus calme car le 1er étage fait plus ambiance soirée match de hockey(alors que nous y sommes allés à midi!). L’ambiance générale est très sympa, musique, pas trop forte donc parfait, écrans de télé a né plus savoir ou regarder et une déco très sympa! Le menu est très abordable, et vraiment bon! Bön pas de la cuisine 4 étoiles mais je n’ai pas été décue… le bacon grillé un vrai bonheur. Le service était parfait, on né vient pas nous voir toutes les 2 minutes mais la serveuse fait toujours attention à ce que vous né manquiez de rien. Intéressant pour ceux qui né boivent pas: les POP sont en refill.