Hard Rock Nails

I showed the picture of the style I wanted he said he can do it but he just changed the style… Also it wasn’t the right colour that I asked for…

So. This is such a bittersweet review.
If you aren’t trying to read a whole review, en bref:
NAILS: 4.5 STARS
CLEANLINESS: 3 STARS
STAFF/​CUST. SERV: 2 STARS
LOCATION: 4 STARS
I made an appointment for a UV gel full-​set with shellac ontop about 3 weeks prior to my appointment. The girl on the phone was… not helpful, to say the list. I asked the price (rightfully so) for the service requested and she kept saying «oh my god, really?» and sighing as if I was inconveniencing her in some great way. So let me preface this with I went in not at all knowing what it was going to cost me…
here is a link I have found with a tentative price list if anyone needs it.
I walked in (there’s a conditional pass sign on the door, fyi, but BodySafe doesn’t have any real infractions on their site) at 6:03. The girl at the reception is a sweetheart, so I don’t imagine that it would have been her on the phone. My appointment was at 6, my nail tech who looked very irritated and told me that if I was even 5 minutes late he «could not do me». Lol… ok. I asked to see the Shellac colors which he tossed on the table, seemingly irritated that I may be opting to only do a Shellac manicure instead of the intended UV gel tips I had scheduled for. I felt guilty, so I said eff it and got the talons done anyway.
Everyone who does nails here, does them really, really well. I didn’t see a single dissatisfied customer the whole two hours I was there with the exception on one lady who was getting a regular polish manicure (didn’t know people still do those)… but they are jerks… if you’re new don’t expect to be greeted warmly by your nail tech. Don’t come in and not know what you want done and especially don’t come in and change your mind about what you want done.
I also got a shellac pedicure which, while nice, has a hair stuck in the polish (didn’t notice prior to my leaving)… awesome.
Overall happy with the end result despite the hairy toenail I was left with.

Overall, this place is good. I live just down the street, so location is great for me, although I usually go to another nail salon unless it’s in the evening and the other place I go will be closing.
I’ve had two manicures and a pedicure done here – I always get a shellac manicure, so I don’t know anything about the acrylic nails, but in the salon the nails always look amazing. The pedicure I had was great, one of the best that I’ve had at any place to be honest. Of the two manicures I’ve had here, one was amazing, and one was on the lower end of average. There weren’t a lot of seats available, so a staff member asked if I wanted the manicure while I was having my pedicure, and to save time I figured I would do this. However, this was a bit of a mistake – I’m not sure if the woman doing the manicure was at an awkward angle or if it was a lack of space, but she nicked my cuticles a couple of times (I didn’t notice til she rubbed the alcohol over my nails when the polish dried, it stung like crazy) and two of my nails the color looked like it had smudged, but it was gel and had dried that way. Not the worst manicure, and it didn’t chip for awhile, but wasn’t a great experience.
The other manicure I had here was great! I had multiple strangers at my old job actually compliment me on my nails and ask where I get them done. I can’t remember her name exactly, but I believe it was Jenny who did that manicure (and the really great pedicure), she’s fantastic!
If I didn’t have that one negative experience, this definitely would have been a five star review, and I would recommend Hard Rock Nails! I’m actually going there this evening for a mani/​pedi…

Been there once. Was recommended by my body bar down the street. It’s so busy! Wow. They did a good job on my mani pedi. Id recommend and go back. Went somewhere else and I wondered why I did!

Fake Swarovski Crystals !!!
I really like and enjoy their nail art work. They are the best! One huge problem though is that the crystals they apply to the nail are actually FAKE Swarovski, but charge you the same price as if they were real. My «Swarovski» loose shine 2 days into having my nails done. Swarovski crystals are suppose to shine in the light especially in the sun and these do not at all. I’ve had the actual swarovski’s on my nails before and I do know the difference from the fake to the real. Great place but lying to customers about their crystals.

Today was my first time at Hard Rock Nails after finding them on Instagram. I definitely went in not minding paying more for a design similar to the posts on their Instagram page!
There were a few things that did throw me off.
1. I got my finger burned by the drill twice. The technician was very apologetic and I understand mistakes happen but a part of me felt that he may have felt rushed and applied too much pressure. (I have a pretty high pain tolerance and this was the first time EVER that I jerked my hand during the process!)
2. After my bio-​gel refill, I asked for a design. I showed him a few pictures from their Instagram page but… he told me that what I wanted was not suitable for my nails because they were too short. I was dissapointed but he said he’d do something similar.
3. I feel like I paid more than expected ($ 90.40 with tax) for what I got. Nonetheless I’m «satisfied» with what I got, but not enough for me to want to go again unfortunately.

Absolutely my fave nail salon in Toronto (and I’m picky)!!!
Here are the reasons why:
1) Clean and spacious no matter how busy it gets
2) Flat screen TV/​Music
3) Friendly staff who are easy to communicate with
4) Pricing is less than other places (in my experience) without sacrificing quality
5) Top-​notch quality of products and services
Five stars deserved!!!

I’ve been here many times now & have never been dissatisfied. They are thorough no matter how busy they are & my my nails always last a while. Once in a while the music is rather loud & teenage girls are shouting across the room at each other creating a less than relaxing environment but that is somewhat out of their control.

This is my new favourite nail salon… Well, every time I’m in Toronto. I’m from Calgary so we get deprived of fabulous nails here. I got acrylic coffin nails, gel nail polish, a design and Swarovski ROSE GOLD crystals for $ 60!!!
I was running about five minutes late for my appointment. I called ahead to let them know, and when I arrived David was waiting for me (like, how often does a nail salon wait for you?) In my past experiences, I have had to wait for past nail appointments for upwards of 30 minutes– with an appointment! So needless to say, I was stoked that appointments were taken seriously. David finished my gorgeous nails in less than an hour, just in time for his next appointment. See? Your time is valued here.
The location is easily to get to. It is right across the Broadview subway stop. The area is very cute too– sorry, that’s the tourist in me coming out.
The salon seems busy so I would advise making an appointment in advance. The staff was great and very talented. The atmosphere was awesome. The prices were excellent. Completely deserving of a 5-​star rating.
I really enjoyed that the salon actually uses FB messenger, so it was easy for me to book an appointment without any long distance charges :) I would check them out on Facebook or IG for styles of nails. I use IG more so here’s their link:
See my nails here:

I’ve been to Hard Rock nails several times before finally deciding to write a review because I wanted to give them a fair chance. I was introduced to Hard Rock nails by a friend who had such gorgeous nails so I thought I had to give them a try. If I were to rate them solely on creativity and skill when it comes to doing nails I would give the 5 stars, Johnny and his crew are extremely talented and they create stunning nails! However, my rating is based on my overall experiences. Firstly, I find that they are very unwelcoming. When you first walk in its very awkward, they tell you to sit down like your a little kid in a daycare centre. I find that no one goes out of their way to deliver customer service and to be polite. I understand that they are busy but I am a paying customer and for their prices. I am sorry but I deserve better treatment and to be treated with respect. The receptionist seems to lack training. Also, one of the technicians I believe his name is Doug is very rude and looks like he would rather be anywhere else but at the salon. Also, he has a bit of a sour attitude and he has constant mood swings. One moment he is funny and cracking jokes next minute he looks so miserable!
Overall, the salon is nice, clean, modern and they are very creative. However, they need to work on their customer service skills. I think because they are always busy and have a large clientele they let that slip. But they shouldn’t! My advice to them is that they should not let their amazing talent get to their heads. They should treat every customer with respect because you never know who is coming to your place of business and how many more customers they can bring for you!

I think that having beautifully manicured nails is an essential part of being a fabulous woman. I have been extremely impressed with my experience at Hard Rock Nails, & this comes from someone who is extremely particular when it comes to attention to every little detail. I can safely say that this place is a true GEM in all of Toronto. I’ve been to dozens of nail salons, anywhere in Yorkville to Richmond Hill to LA & I have finally found a nail salon that truly delivers RESULTS & passes all my expectations. I wanted something gorgeous, but tasteful & elegant all together. I got exactly what I came in envisioning I wanted. Gel Full Set done in a «coffin shape» + Shellac Polish in colour «Smitten» + Crystal designs on both ring fingers. The Gell Full Set + Shellac Polish was $ 50.00, plus an additional $ 10.00 for each nail with Crystal designs. Altogether I paid $ 70.00 & am 100% satisfied with the finished work. Keep in mind the cost for design varies depending on how minimal or all out you prefer to go with it. The staff are true artists, and so accommodating & polite. They offer a wide array of polish colours both regular & in Shellac. I can’t tell you how ecstatic I am knowing that I no longer am in search of a holy grail nail establishment in Toronto! This place is absolutely it for me! Their prices are amazing & well worth every last penny for the beautiful nails they do on each client! Thank you Hard Rock Nails, you have just got yourself a customer for life!
Shakila
Xo

After my last review Johnny the manager messaged me to offer a gel manicure by him to make up for the less than stellar experience I had.
I went in last Saturday for a mani/​pedi without contacting him first, last minute decision on my part. Johnny recognized me and did my manicure. We talked and he appreciated where I was coming from. All I ask for is good customer service and a quality mani/​pedi. I pay the same price as the next person.
Jenny did an amazing pedicure. Johnny did a great manicure with a bit of nail art. He saved money as it was a regular manicure not a gel!
I came back in today and had my nails redone as they’ve chipped in a week. Tan did a great job redoing them. We changed the painted design on my one finger.
I went to pay and was told $ 17. I asked how much just to redo nail polish. I was told I was charged for the nail art. I still don’t know what the fee is for redoing nail polish is?! I don’t know what they charge for doing polka dots on 2 fingers and plaid on 2 fingers?! Most places charge $ 8 – 10 to repaint nails and $ 5 for nail art but that’s usually per hand for all 5 fingers. I’m still confused on the math.
I guess I’ll just stick to a regular mani/​pedi, plain polish and that should be $ 35?! I don’t recall seeing a board with prices now that I think about it.
This is where the customer service part is lacking.

Not sure why there’s any negative reviews…
I’ve been to many nail salons but this one takes the cake. I’ve been going to Hardrock for a year now, and get my nails done once every 2 weeks. I can happily say I’ve ever been close to disappointed! I’ve seen Doug and David who are both super talented, however I always book my appointments with Johnny, the nail expert. His execution is proper and the ideas that come to him are amazingly artistic. I’ll give him an idea and he runs with it and takes it to the next level every single time. Yes sometimes you have to wait a bit sometimes even if you book an appointment but great work takes time and Johnny will never rush with a client of his, I wouldn’t want him rushing on my nails so why would I expect him to rush anybody else? Plus you can always get a pedicure while you wait which is usually what I do.
I read on here that staff is rude which is the craziest thing I’ve heard. If I’m waiting to get my nails done, I’ll just sit and talk with Johnny and Doug. They’re super funny and very far from rude. Even the ladies who do my pedicures are sweet and have little chats with me as well, for somebody to say they couldn’t understand what anybody was saying is purely absurd. As for the prices, you pay for what you get, enough said.
I will never go to another salon so long as I live in Toronto. :)

Finally found a salon I like.
It seems every nail salon I try I feel rushed, there is a language barrier and they don’t do what I ask for.
I have been looking for a nail salon that does more than polish, that can do cool nail art and it seem hard rock nails can do mostly everything you ask for. Check out their instagram page!!!
The staff are polite and listen to what you want and offer suggestions for designs.
It is located right by Broadview Station so very convenient and a decent price. I will be returning for sure.

I’ve been to a ton of nail salons all over Toronto for about 7 – 8 years trying to find the perfect one and I’ve finally found it :) I’m never disappointed when I leave! Johnny and the whole team is friendly, fun to be around, professional and all of his staff do incredible work. Jenny also gives amazing pedicures, doesn’t rush, the foot massage feels amazing and the polish is always on perfectly. I’ve also had a pedi from a couple others and they were also great!
–Across from broad view station (easy to get to with TTC) /​If you’re driving, lots of street parking nearby
–Amazing quality! (I’ve never had a single nail fall off/​separate/​crack) (NONE of my rhinestones have ever fallen off. They don’t use the cheap glue like other salons use)
–The largest shellac colour selection I’ve seen in a Toronto salon!
–Clean/​friendly
–Natural nails, shellac, mani, pedi, whatever you get will turn out flawless (I’ve recommended this place to many of my girlfriends and all of them were very happy with the results)
I also recently removed my fake nails by myself (because I moved out of town) and my natural nails underneath were not as damaged/​thin as it had been in the past. Whatever technique they are using did not turn my natural nails into total mush! They didn’t have the terrible ridges/​bad breakage that I had experienced in the past from removing them when I got it done elsewhere.
I can’t stress enough that you truly get what you pay for! When it comes to nails. Their prices are very fair for the quality of work you are receiving. From simple to complex designs. So if you’re ready to have fabulous nails and look gorgeous! Go give them a try! You have nothing to lose!

What’s the point in having an online booking system if appointment requests/​inquiries are not responded to?
I’ll be taking my business elsewhere.

They were amazing when they first opened and they still are however there have been a lot of changes, which has impacted my decision on getting my nails done here.
I loved Hardrock Nails for the following reasons:
— Convenient location
— Lots of colours to pick from
— Amazing nail technicians (Johnny and Kingston are my favs!)
— Great nail designs
— Reasonable prices
— Quick service
But sadly things have changed… Kingston is no longer there and Johnny always seems too busy nowadays.

Johnny (hes the owner and nail technician) does amazing nail art. Best nail salon in town. I am never disappointed when I leave. He always takes his time with me and I never feel like I’m being rushed out. I highly recommend this place if you’re ever in the area.

Best pedicure in town. I come out of my way to get my mani/​pedi here. They don’t rush you and there are a lot of colors to choose from. Two big toes up :-)