Frank’s Pizza House Restaurant

Worst pizza ever.
We ordered based on a Blog TO list and were sadly very disappointed.
It took an hour and 10 minutes to arrive and when it did it was over cooked and rock hard. This was not the worst part. It literally had no taste!!! Even the sausage tasted like nothing. I cut up hot dog would have been better… We both agreed there are far superior frozen pizzas on the market than Frank’s.
We like to support independent businesses but I’d definitely recommend a chain over this place.
Oh and the box had an add for a personal injury law firm on it but I digress…

Was very excited to try, what others referred to, as the best calzone in toronto. It was sadly less than average.
Could be Sunday night close to closing or that its for take out, with 4 toppings as the picture points out there’s barely anything in there. Extra cheese where I honestly can’t taste any cheese, no pepperoni, there does appear to be some sauce in the middle with sides without anything. The dough as well was not well baked.
I read good reviews so I’m sure this was just a one off. Still, quite disappointed.

Ordered 2 pizzas for pick up. One was so far overdone as to be nearly unrecognizable. Unfortunately did not look before grabbing pizzas. Pizza should have been tossed and re-​made rather than boxed and pushed out to a customer. Disappointing. No pride in product. Won’t be back.

Pizza was ok. Fresh topping which was nice. Customer service was not very good. They messed up our pizza order and did not really seem to care about correcting it. Not sure that o would recommend this place.

Nice place we had the matrimoni pasta and the peoeroni and mashroom pizza.
My friend loved the pasta for me was just ok but i really liked the pizza.
Good place to get toogether. We shared
Everything and still took half of the pizza home
Wiatress is really nice

Rude, slow service. Waited over an hour and a half for a mediocre pizza and their visa policy is stupid and dissuasive. Won’t call again. Long live Marcellos!
Updating to respond to the «owner». The person who answered the phone was rude; I didn’t ask her name, I didn’t expect to need to follow up. Not sure how you manage to stand 2 feet away during all operating hours, but it sounds like we have a different idea about what makes good customer service. I specifically asked about how the onions were sliced (makes a difference in flavour, chopped is for cooking) and she confirmed they’re sliced. Imagine my surprise to discover a ton of chopped onions. Under the cheese. Fail.
As for why we continued with the order despite the visa policy, I was already thru the order when I was informed of it. I have no problem paying for delivery, but it is silly and illogical to say because delivery is free visa is not. Just charge for delivery if that’s the issue. Anyway it was our second time ordering (last time my partner paid cash without the whole song and dance about visa subsidizing delivery). Given how long it took (hour and a half!) and that it was expensive and disappointing to eat, the visa issue won’t be a problem for me again.

Truly the best Calzone/​Panzarotto place in the entire city. Nowhere else can even hold a candle to Frank’s. I am not just saying that either. I have traveled far and wide (the GTA, that is) always looking out for new places to try one of my favourite Napolitano dishes.
Frank’s is always consistent with the quality of ingredients, reliability of service and friendly customer interaction. I have both eaten in and ordered from them more times than I can count, and I cannot think of any reason why I would stop patronizing them!

I love a panzerotti with the fire of a thousand burning suns. I put around 4 toppings in mine, mixing it up the three times I have ordered. I always get their caprese salad but I love anchovies so keep in mind they’re on there. Their delivery times are pretty good as well. I don’t think I ever waited more than 45 mins. They do go on vacation in August but I actually stay loyal as the taste of their food is actually worth it. I keep meaning to try other things since the two regular ones I order are so good but I am a creature of habit…
give it a whirl
high fives.

Good old fashioned pizza. Would like to sit and eat in the dining room next time to get the full experience.

Since moving into the area we have gotten take-​out from here numerous times. We have usually had the calzones or the pizza. Both are delicious and cooked perfectly. Toppings are fresh and plenty to choose from.
Would definitely recommend to anyone looking for a classic pizza joint at reasonable prices.

Ordered a pizza. It took over an hour which I understand can happen. When it got here it was cold and clearly wasn’t fresh. When I called to let them know they responded by telling me that’s it’s cold outside. Brutal.

Have reordered from here many times! Just the best pizza ever!

After getting take out many times, we decided to eat in with a group of five on Saturday night. We were the only table ordering in, however take out orders were flying out the door. Although the food was better, I wouldn’t suggest dining in because the food took a long time to come out and it is kind of awkward to eat alone.
The bar and kitchen are open to the dining room. The décor is basic and the tables are white linen with white paper on top. The service is casual, but I think it was the kitchen that held up the food.
I had the ravioli which tasted homemade. The filling was smooth and creamy. The description says ricotta, but it had a bit of zip like they added goat cheese. It was very good. The sauce is a rich rose. My mother in law said her veal was as good as any she had ever had. And my husbands fried calzone was nice and crispy. Good portions of everything for a good price.
I’m glad this place is in our neighbourhood, but I think they have to work on making their dining room more inviting (I’m debating between 3 and 4 stars). For now, we will continue to get take out.

I’ve lived in the neighbourhood since I was a kid and some of my favourite memories include watching frank roast peppers in the alley every day for his pizzas. This place is the real deal, the pizza’s are made with love and high quality ingredients.

Tried the Calzones for takeout last night for the first time.
Definitely enjoyed the generous amount of sauce, the dough was incredible. One thing to note, not sure what kind of Pepperoni used, but it was very strange from what we are used to. I prefer the think sliced, that was more like a deli meat sausage or something like that, I wouldn’t order this topping again, would try something else.
Excited to try the pizza next time, as we could definitely tell the Calzone was fresh made, the cheese, bacon and mushrooms were awesome! So used to domino’s or something like that, it was great to have a fresh, home made alternative!

I have to reply to the owner’s response to my post.
Let me ask you, when you go to a restaurant and order a Caesar salad do you ask what ingredients are in it, or do you expect it will be property prepared. I appreciate your passion for your restaurant but for me it didn’t show in the food.

My husband and I love pizza, love love love it. We love to try new places and make attempts whenever we can to find new gems. We lived in Seoul for a year and had some great pizza there, and may have been spoiled by the ridiculously delicious pizza in Buffalo when I was in school there. We were excited to try this place out due the great reviews but were really let down.
We ordered online on a Friday night. First, it took 15 minutes for them to confirm the order — which is fine, I’ll wait a bit for the convenience of not having to call in. The confirmation email said the pizza would be delivered in aprox. 45 – 60 mins. After 2 HOURS OF WAITING we decided to call in and see what was up. Pizza was finally on it’s way. I get that this is a smaller pizza place and not a chain restaurant, but if it’s going to be over an hour, you should at least let customers know via a phone call or email.
The pizza itself did not have enough cheese (which is odd based on some of the reviews saying they were really cheesy pizzas) and the meats were flavourless. The dough that is used is nothing spectacular and my husband wasn’t a fan of it at all.
While we’ve tried worse pizzas, we probably won’t be return customers.

Love this place, order from here all the time. Great pizza, great crust, super friendly ordering process.
I’ve been in the restaurant before, pretty nice, family spot.

This place is the greatest. Sadly, I cannot frequent it any more due to the non-​gluten free menu, but I thought it was worth a write-​up, so here goes.
The restaurant is owned and operated by mother and son Maria and Giorgio Taverniti, who are super friendly and helpful if you’re looking for suggestions.
The best item on the menu that I’ve tried is the baked panzerotti ($ 8). I usually order it with bacon, mushrooms, and pepperoni. It’s a gooey, cheesy feast of a meal and it won’t cost you more than $ 10 with tax. You can also choose to get the panzerotti fried instead of baked if you prefer. Either way, it will fill you up!
The pizzas at Frank’s are also very good. It’s hard to compete with the Neapolitan-​style gourmet pizzas served down the street at Marcello’s or Pizza e Pazzi, but Frank’s makes a tasty pie.
If you are more inclined to try their pasta, I’d recommend the ravioli or the linguine pescatore. If you order a pasta dish, you also get a serving of garlic bread made from arguably the best bakery in Toronto across the street at Tre Mari Bakery.
Tip: get the bacon on your pizza/​panzerotti. They use a special cooking process to bring out the flavour and it tastes amazing.

Meh, a bit disappointing considering they did not get my order right and then tried to say it was my fault. No I did not ask for mushrooms nor would I never in this lifetime ever use the word mushroom, I hate those things, ugh.
I am always up for trying a new pizza joint, I found this place searching for panzerotti right here on Unilocal and this was one of the few places that showed up.
The panzerotti after it was made right, was okay. As you all should know a panzerotti is deep fried and this thing was full on greasy but I won’t complain about that because I did order it knowing that it in deep fried.
There is a upside to this place, which I found out from the owner who is a very friendly man. He is one of the few left who actually use REAL cheese! Everywhere else like Pizza Pizza, Pizzaville, Pizza Nova etc all use WHEY PROTEIN! isn’t that interesting? I guess that explains why the cheese always looks so plastic and perfect white .
Not only does he use real cheese, but he uses an amazing amount of cheese, I would come back, because it wasn’t bad, just a little out of the area and hopefully my order comes out right next time.